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Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
How happy are you with customer adoption of your integrated payments solution? If you want to increase integrated payments adoption, check out Wind River Payments’ webinar on demand, " How to Drive Customer Adoption of Your Payment Integration ". If you’re like many ISVs, there’s always room for improvement.
Caused by failed payments, this overlooked source of friction quietly erodes both customer retention and revenue. How is your SaaS business addressing involuntary churn? It leads to revenue losses and can be the largest source of churn, yet your company may not be taking it seriously.
With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. Achieving your retention goals starts with the right solution.
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