Remove 2003 Remove Leadership Remove Scaling Remove Systems Review
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The Best Website Builders (In-Depth Review)

Neil Patel

Considering blogging is such a crucial part of the web, some website builders have been designed with a content management system in mind. Thought leadership – In many industries, it is useful for people of prominence to share their unique insights on a public platform. An example of a content-centric website. Ease of use.

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14 NPS Survey Best Practices For SaaS: How to Leverage NPS Surveys

User Pilot

Net Promoter Score (NPS) is a customer satisfaction metric measured on a 10-point scale. Reach out to promoters to ask for reviews or recommendations. NPS is a type of user survey developed in 2003 by Bain & Company. However, a short question with an 11-point scale (from 0-10 as seen below) is more common today.

Scale 82
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Engineering Customer Success Processes for Maximum Impact

Valuize Consulting

These customer success processes are often inefficient, haven’t been scaled to engage the full customer base and are hard to measure. Lean customer success is a continuous improvement methodology focused on engineering customer success processes to maximize their impact, efficiency and scale. Implementing lean customer success.

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Human-Centered Design Network’s Gerry Scullion on inclusive architecture

Intercom, Inc.

And make no mistake: this can happen at scale – as it did with Myspace, which died a public death despite having millions of users. As much as I like to bag on about Facebook, they were scaling at such a rate at that stage that the inevitable was going to happen. And it’s the system that’s at fault. And it did.

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Disrupting the Desk Phone: How and Why We Made a $50M Acquisition with Dialpad (Video + Transcript)

SaaStr

We have DialPad Talk for our phone system replacement. And once you’ve done that, there’s no way you can make them live their business communications through a desk phone or a legacy phone system. So, I joined Google early on in 2003. We have Uber Conference for conference calling. Jessica Lin : Awesome.

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Beyond the Downturn: Recession Strategies to Take the Lead

OPEXEngine

Headed into the global financial crisis a decade ago, a group of almost 3,900 companies worldwide that we ran through Bain’s Sustained Value Creators analysis posted double-digit earnings growth, on average, from 2003 to 2007. It’s instructive to review each in more detail. Restructure costs before the downturn, without cutting muscle.

Scale 59
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Evernote vs Onenote? Or High Time to Move to New-Age Playbooks?

SmartKarrot

Today’s super dynamic B2B environment mandates everyone in the leadership to be more innovative to get things done! Microsoft launched OneNote in 2003, and it became a part of its Microsoft Office suite in 2007. Both the applications support majority of desktop and mobile operating systems (OSs).