FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Letting FastSpring handle the subscription infrastructure.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

The Angel VC

NOVEMBER 29, 2013

It’s hard to give you a benchmark, since your conversion rate not only depends on the quality of your product and the onboarding experience but also on many other things such as leads quality, pricing and many other factors. That was it for the 8th DO for SaaS startups – questions, comments and suggestions are as always very welcome!

Scale 190

Scale Startup SaaS Customer Lifetime Value 190

Tom Tunguz

JULY 6, 2014

Because GoPro is the first sizable consumer hardware IPO in eons and because the startup world has a blossoming hardware segment, I thought it would be interesting to compare and contrast a top consumer hardware startup with the benchmarks of public SaaS companies using GoPro’s S-1. I have three goals with this analysis.

Startup 133

Startup Sales Hiring Benchmarks Advertising 133

Chart Mogul

OCTOBER 17, 2024

But as we grew, especially with the introduction of manual invoicing, it became nearly impossible to keep track of our performance.” The solution: ChartMogul’s ready-to-use Subscription Analytics Seeking advice from seasoned founders, Patrick decided that buying an off-the-shelf solution was the best route.

Payment Solutions 52

Payment Solutions Payment Methods Payment Features Payments 52

SaaStr

SEPTEMBER 7, 2022

Going from $0 to $1M ARR is the first baby step for any SaaS startup. Hitting $1M ARR is the benchmark to figure out if you have a product-market fit.” – Veronika Riederle, CEO @Demodesk. Identify which customers are most likely to renew their subscription to your product and are growing with you. Product-Market Fit .

Sales Hiring 246

Sales Hiring Scale Revenue Sales 246

Tom Tunguz

JANUARY 7, 2015

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. Salespeople buy Premium Subscriptions to network and search on the platform.

Sales Recruiting 100

Sales Recruiting Benchmarks Metrics SaaS 100

Baremetrics

MAY 7, 2019

There are more funding and financing options for startups today than there ever have been before. There’s also been an explosion in debate and transparency about navigating startup funding and financing. Let’s explore the funding and financing options for your startup. Funding Your Startup. Buffer spent $3.3

Finance 111

Finance Startup SaaS Payments Payment Methods 111

The Angel VC

SEPTEMBER 29, 2012

like Benchmark's Michael Eisenberg , but three little kids, about 25 angel investments and Point Nine keep me pretty busy too. The 1st DO for SaaS startups Choose the right market Some entrepreneurs will find this statement awkward because they don't feel like they've chosen a market. I don't have sixkidsandafulltimejob.blogspot.de

Software Review 121

Software Review SaaS Payment Features Benchmarks 121

Baremetrics

AUGUST 24, 2021

Arguably the most beautiful aspect of SaaS or subscription based businesses is the recurring revenue that comes with them. As a business owner or founder, you worry far less about how much cash is in the bank with the predictability that Monthly Recurring Revenue (MRR) brings. How do I upgrade a subscription in Stripe?

Subscription 97

Subscription Payment Features Software Review Payments 97

Clouded Judgement

OCTOBER 3, 2024

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., net retention and CAC payback).

Cloud 167

Cloud Software Benchmarks Retention 167

SaaStr

NOVEMBER 1, 2019

In 2001 David joined Matrix Partners, who had backed his last two startups, as a General Partner. About the episode: Tien Tzuo is the Founder and CEO of Zuora, one of the fastest-growing SaaS companies that has been at the forefront of the rise of subscription business models. What changes as a SaaS business scales? Episode No.

Technical Review 205

Technical Review Development Team Review Software Review Scale 205

Clouded Judgement

APRIL 11, 2024

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., net retention and CAC payback).

Cloud 184

Cloud Software Azure AWS 184

Clouded Judgement

DECEMBER 21, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., net retention and CAC payback).

Cloud 184

Cloud Software Benchmarks Retention 184

Tom Tunguz

OCTOBER 15, 2013

It’s an important question and one that arises most often as a SaaS startup scales. Our SaaS benchmarks from earlier this week tell us the average public SaaS company has a 3% monthly revenue churn or a 2 year lifetime and a sales efficiency of 0.8, Churn, masked by growth, becomes a limiting factor of growth.

Churn 100

Churn Startup Management Scale 100

Clouded Judgement

SEPTEMBER 12, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., net retention and CAC payback).

Cloud 176

Cloud Software Benchmarks Retention 176

Clouded Judgement

APRIL 12, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., net retention and CAC payback).

Cloud 167

Cloud Software Benchmarks Retention 167

Clouded Judgement

JUNE 20, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., net retention and CAC payback).

Cloud 167

Cloud Software Benchmarks Scale 167

OpenView Labs

NOVEMBER 16, 2021

Annual Recurring Revenue (ARR). The value of your contracted subscriptions taking into account revenue added/lost from components such as new sales, renewals, upsells, churn, etc. While the each startup’s SaaS metrics may look a little different, we compiled eight that are important for all organizations to monitor.

Benchmarks 71

Benchmarks Scale Metrics Sales Recruiting 71

Chart Mogul

JANUARY 22, 2021

We’ve collected the most important information on the topic — from a definition and formulas to benchmarks and discussions on how to use churn. Churn is a concept specific to subscription businesses. It signifies the rate at which a business is losing customers and/or revenue through subscription cancellations. Types of churn.

Churn 136

Churn SaaS Benchmarks Subscription 136

Tom Tunguz

NOVEMBER 7, 2013

In almost every industry, startups and venture capital included, content marketing has become an essential tool for growth. My goal for the blog is to first contribute to the startup community with content, then reach all the relevant entrepreneurs I can and ultimately build lasting relationships with entrepreneurs.

Content Marketing 138

Content Marketing Engineering Marketing Software Review 138

ProfitWell

NOVEMBER 26, 2019

There are a lot of moving parts when it comes to ensuring your subscription business stays healthy. Find out why SaaS analytics are important, which to track, and which tools are best for your subscription business. Find out why SaaS analytics are important, which to track, and which tools are best for your subscription business.

SaaS Payments 85

SaaS Payments Subscription Payment Features Technical Review 85

Baremetrics

OCTOBER 9, 2021

Baremetrics monitors subscription revenue for businesses that bring in revenue through subscription-based services. Baremetrics can integrate directly with your payment gateway, such as Stripe, and pull information about your customers and their behavior into a crystal-clear dashboard. Try Baremetrics free. Table of Contents.

Payment Services 98

Payment Services SaaS Payments Payment Methods Payments 98

Chart Mogul

OCTOBER 3, 2019

After your product/market fit, your business model is the most important consideration if you’re to save your business from the startup graveyard. This is where the value of subscription metrics comes to the fore — and specifically the customer acquisition cost (CAC) and the customer lifetime value (LTV). Gross margin = Revenue – COGS.

Acquisition 91

Acquisition Underperforming Technical Team Startup Customer Lifetime Value 91

User Pilot

NOVEMBER 27, 2023

The churn rate refers to the percentage of customers discontinuing their subscriptions during a given time period. During the month, 30 customers left and ended their subscriptions. Revenue churn generally occurs for two reasons: existing customers pause their subscriptions or downgrade their plans. Customer Churn Rate Formula.

Churn 102

Churn Retention Benchmarks Customer Lifetime Value 102

FastSpring

SEPTEMBER 16, 2022

More established professionals and businesses (less students and early-stage startups). One of the recent questions we had for members was to let us know what kind of benchmarking data and metrics they’d like to see FastSpring release. (An That includes: A global focus. Professional moderation. About FastSpring.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

Clouded Judgement

DECEMBER 20, 2022

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., net retention and CAC payback).

Cloud 130

Cloud Software Review Software Benchmarks 130

Baremetrics

APRIL 6, 2021

An in-depth study on everything you need to know about subscription marketing, and how Baremetrics features are designed to help you navigate the subscription economy. For marketing a subscription business, it’s critical to find loyal new customers and reduce churn. 1 What is Subscription Marketing? Table of Contents.

Subscription 59

Subscription Payment Features Marketing SaaS Payments 59

Kellblog

OCTOBER 30, 2022

One of my new benchmarking themes is that people need to pay more attention to matching their benchmarks with their aspirations. Margin profile of 77% subscription, 73% blended. 2] As I said in a recent speech, it’s the difference between benchmark off all SAT test takers and Ivy League applicants.

Metrics 144

Metrics SaaS Benchmarks Churn 144

Baremetrics

JULY 21, 2021

As a SaaS or subscription-based company, you want to keep a watchful eye on your monthly recurring revenue and net MRR. As a business metric tool, Baremetrics provides insight into your monthly recurring revenue and other significant trends. Table of Contents. 1 What is MRR Growth Rate? 2 What is Net MRR Growth Rate?

Benchmarks 98

Benchmarks SaaS Payments Payments Churn 98

Baremetrics

FEBRUARY 19, 2018

After all, as a startup founder, you want to have a solid idea of what your true gross margins are and what it actually costs to acquire a customer! Most startups I’ve seen often get at least some of this wrong, particularly if they are doing around $100k in MRR or less. that will fit the use case of most small to medium SaaS startups.

Startup 81

Startup DevOps as a Service Customer Lifetime Value SaaS 81

OpenView Labs

JULY 2, 2020

The 2020 SaaS Product Benchmarks Report. B2B and B2C SaaS and Subscription Report. Updated weekly to show the impact of COVID-19, this resource from ProfitWell includes data from their subscription companies. There are Only 3 Pricing Strategies for Your Startup. Insightful Study of 386 SaaS Startup Pricing Pages.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Payrix

MAY 14, 2024

Before joining Worldpay for Platforms, he was CRO at Chargebee, a subscription revenue management platform that manages billing subscriptions and payments for companies throughout the world. I mean, we have a PayFac customer right now, that’s transitioning their whole payments model. So that’s one bucket.

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

Chaotic Flow

OCTOBER 8, 2013

Every purchase activity has potential for automation through e-commerce, including pricing, product configuration, trial account conversion, contract signing, payment, invoicing, billing and collections. It should not only support self-serve purchase, but sales assisted purchase. That’s because crowdsourcing is hard.

SaaS Payments 200

SaaS Payments Payment Methods Payments Scale 200

Clouded Judgement

AUGUST 2, 2023

The post was a qualitative review of the IPO process, as well as a quantitative review benchmarking the key pieces of an IPO. The benchmarking was not a review of business metrics (I did some of that benchmarking in this post ), but rather IPO metrics. The magnitude of the over-subscription is quite important.

Cloud 49

Cloud Marketing Banking Pricing 49

Chargify

OCTOBER 21, 2020

As many leading companies know, customer subscription management isn’t a “set it and forget it” concept. It is important for businesses to constantly analyze the health of their subscription model to make sure it is truly working for their customers and their bottom line. Objectively Measuring Your Subscription Business.

Subscription 63

Subscription Payment Features Payment Services SaaS Payments 63

Kellblog

MARCH 17, 2022

Earlier this week I appeared on a webinar with You Mon Tsang , founder and CEO of ChurnZero , a SaaS application aimed at helping subscription businesses reduce churn. Benchmarks for many of these metrics from the KeyBanc 2021 SaaS Survey. How it differs for new customer and expansion ARR. LTV/CAC ratio.

Metrics 124

Metrics Customer Success SaaS Benchmarks 124

Baremetrics

SEPTEMBER 9, 2021

When someone purchases your SaaS subscription, that sale must be filtered before you can get a profit value. different subscription packages, upgrades, or add-on) from which SaaS products and services make sales. Baremetrics offers SaaS financial benchmarks that will show you, at a glance, what’s standard in your industry.

Payments 103

Payments Revenue Payment Services SaaS Payments 103