SaaStr

NOVEMBER 8, 2022

How To Build A High-Performing Team And Retain Top Talent. Every leader needs to have a strategic playbook to build high-performing teams and retain top talent,” says Guan Wang, Global Director of Market Intelligence for Snowflake. . Stage 3: Employee Development. The Playbook For Building And Retaining A High-Performing Team .

Underperforming Technical Team 204

Underperforming Technical Team Technical Review Acquisition Company Culture 204

SaaStr

OCTOBER 18, 2024

On the topic of building SaaS companies, Henry kicks off the conversation with: “I think a lot of bootstrapped founders who are less capital infused have to actually be great at developing their people. “The best hack,” Jason adds, “is not recruiting one management team. It’s recruiting five or six.”

Sales Recruiting 233

Sales Recruiting Sales Hiring Scale AI 233

ChurnZero

OCTOBER 25, 2024

There are so many questions to answer when considering how to scale a customer success team. What about team leads? When do I split my one team into two teams? How do I split one team into two? And I know you want to scale your customer success team in the right way. I know it’s a lot of pressure.

Scale 52

Scale Underperforming Technical Team Customer Success Scaling 52

SaaStr

JULY 20, 2021

The session that I’m talking about is basically about the board dynamic and about how to survive this valley of death and bring not just yourself and your team but your extended team, including your board, across that until you cross the $1 million mark, and then the $10 million mark and keep going beyond. There we go.

Underperforming Technical Team 237

Underperforming Technical Team Sales Hiring AWS Business Model 237

Blulogix

NOVEMBER 1, 2024

By BluLogix Team How Can Revenue Management vs. BI and Analytics Help Grow My Business? It encompasses not only tracking sales but also predicting trends, analyzing profit margins, and developing actionable strategies that enhance profitability. What is Revenue Management?

Revenue 105

Revenue Underperforming Technical Team Management Business 105

Blulogix

NOVEMBER 20, 2024

By BluLogix Team Best Practices for Revenue Management What are the best practices for effective revenue management to support growth and profitability? Effective communication between these teams ensures that revenue-related decisions are aligned with overall business goals.

Revenue 52

Revenue Management Underperforming Technical Team compliance 52

SaaStr

JULY 10, 2021

So let’s take a look back to a deep dive with the CEOs on what they learned building their first senior teams: ———-. As a founder/CEO, building your first management team is something that you often lose sleep over. What makes you feel that you need to level up your management, set up your first management team?

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Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 255

Baremetrics

NOVEMBER 18, 2021

Unfortunately, things only get more difficult when it comes to running the whole business as a Shopify app developer. This article will cover 10 business tips for improving your Shopify app’s development, marketing, and sales. 10 business tips for Shopify app developers 1. The Shopify QA team are your friends 6.

Payment Solutions 98

Payment Solutions Underperforming Technical Team Outsourced Development Development 98

Tom Tunguz

MARCH 3, 2020

The 9 Disciplines of Great SaaS Companies remains one of the most popular posts on marketing on this blog. Each bucket has a set of disciplines that the team scores. First, it enumerates the important priorities for a marketing team. sales enablement: how strong are the materials sales teams use to pitch? Comms Marketing.

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Underperforming Technical Team Marketing Scale Social Media 284

SaaStr

NOVEMBER 9, 2020

Do a lot more Business Development and Partnerships. Underperformers found it harder to hide after Covid, and many have already left or moved on. Respectfully move on from any other underperformers by year-end. Those of us who have been around for a while know what happens when office space goes from plentiful to nonexistent.

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Underperforming Technical Team Sales Hiring Travel Cloud 327

Totango

MAY 2, 2022

To help you navigate the process, we’ve developed a four-part blog series about the mistakes you should avoid when choosing a CS platform. In this article, we’ll look at the mistake of not thinking of customer success as a team sport. . Operationalizing Your Teams is Essential. The Customer Journey is Collaborative .

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Underperforming Technical Team Customer Success Finance Enterprise 109

CustomerSuccessBox

SEPTEMBER 20, 2021

Let’s look at the top customer success blogs. As well as their actionable customer success platform they provide a widely respected blog. Our Top recommendations: Customer Success: How to Quantify the Impact of Bad-fit Customers. Intercom Blog. Intercom has an amazing blog that is dedicated to customer success.

Customer Success 64

Customer Success Underperforming Technical Team Consulting Software Review 64

SaaStr

OCTOBER 21, 2020

Having a functioning product team will make that balance just a tad easier. . Sometimes as business owners and teams we make assumptions. A huge problem most teams face is homogeny. The curve can die off, and if you don’t know when to let go, it can be bad. . It’s easy to forget that you aren’t the customer.

Underperforming Technical Team 208

Underperforming Technical Team Interviewing Branding Investment 208

Hull

MARCH 2, 2020

A 2019 study by Forrester and Marketing Evolution found that 21% of marketing budgets were wasted as a result of bad data. According to the study, other ways marketing teams were impacted by bad data include inaccurate targeting, loss of customers, reduced productivity, poor customer experience, and inaccurate marketing performance.

Underperforming Technical Team 59

Underperforming Technical Team B2B Data Strategy 59

User Pilot

APRIL 30, 2024

From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Market development targets new markets with existing products, while product development – existing markets with new products. If so, we’ve got you covered.

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Underperforming Technical Team Strategy Marketing Customer Lifetime Value 95

Totango

DECEMBER 23, 2021

To help you and your team combat this dangerous phenomenon, we’re going to do a series of articles over the next few weeks discussing various burnout and mental health topics. Decreased productivity, a high turnover rate, low engagement, and employees with poor mental and physical health all lead to heavy financial burdens for companies.

Underperforming Technical Team 101

Underperforming Technical Team Customer Success Scale Leadership 101

Blulogix

NOVEMBER 4, 2024

By BluLogix Team Combining Revenue Intelligence with Actionable Insights Combining Revenue Intelligence with Actionable Insights Data is everywhere. For example, revenue intelligence might reveal that a particular product line is underperforming, with sales declining over the last quarter. What is Revenue Management?

Revenue 59

Revenue Underperforming Technical Team Trends Pricing 59

SaaStr

JANUARY 18, 2023

Lesson 1: Everything is about your team. Every startup needs strong team dynamics to pull through tough times. It’s all about the team 99% of the time and 1% product and process. It’s about enabling the people on your team to be more productive and efficient. Lesson 6: Pivoting isn’t a bad thing.

Scale 199

Scale Underperforming Technical Team Scaling Interviewing 199

SaaStr

SEPTEMBER 24, 2020

You know how everyone says you'll never look and wish you'd kept a bad VP as long as you did? Because to scale, you are going to need to add a true management team, and then a second one, and then layers of management. The fewer weak hires they continue to make. The less they slow down feature development.

Sales Hiring 210

Sales Hiring Part-Time VPE Scale Underperforming Technical Team 210

SaaStr

MARCH 30, 2024

Then, you’ll have enough folks and experience to put a small team on a new initiative / segment / market. Micromanaging Your First (and Second) Management Team. Bad operational model / misunderstanding the burn rate. It’s one thing to invest in an area where only 5% of your business is today. The “I Give Up” VP Hire.

Scaling 268

Scaling Revenue Underperforming Technical Team Market Segmentation 268

SaaStr

JUNE 20, 2023

If a VP of Sales has a $500k+ OTE and a big team to manage, does it even make senses to sell courses on the side? Owning an airbnb, doing a podcast, coaching a team, volunteering or trading cards – that’s a hobby and a side-hustle and very much encouraged). Same holds true for developers.”

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Underperforming Technical Team Scale Sales Hiring Startup 273

SaaStr

SEPTEMBER 24, 2020

Learn about your investors previous bad investments (this could determine your fate!). #2 Causes: Weak previous relationship. 5 Slow product development. Bad co-founder relationships. Discouraged or disengaged engineering team. How to prevent this: Have a product development cycle. 2 Investor = Boss.

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Underperforming Technical Team Startup Engineering Retention 174

Totango

FEBRUARY 9, 2024

To make it to the Super Bowl, a football team must have two things: a strong defense and a strategic offense. The defense maintains a good field position and prevents the opposing team from scoring points, while the offense orchestrates smart plays to gain additional yards and score points. What is gross retention?

Retention 111

Retention Underperforming Technical Team Software Review Churn 111

Subscription Flow

OCTOBER 2, 2024

In this blog, let us inspect the reasons behind revenue leakage, its impact on your business, and the ways to minimize it. Operational Weaknesses The biggest cause of revenue leakage is the operational inefficiencies which occur behind transaction processes. Why Does Revenue Leakage Happen? How to Identify Revenue Leakage?

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

SaaStr

NOVEMBER 25, 2023

The underperformers who aren’t putting in the effort get a conversation, and if things don’t change, it’s not a good fit. Jameson and Sam also recommend that across the org: sales, marketing and CS — the early and sooner you can get the entire team re-focused on creating their own pipeline, the better. Guess what?

Sales Hiring 198

Sales Hiring Underperforming Technical Team Revenue Sales 198

SaaStr

DECEMBER 31, 2020

What you really want if your deal size isn’t tiny are at least somewhat qualified leads for your team to follow-up with. What you really want if your deal size isn’t tiny are at least somewhat qualified leads for your team to follow-up with. A bit more here: Corporate Blogs Always Work.

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Underperforming Technical Team Content Marketing Innovation Investment 169

Scytale

JULY 23, 2024

In this blog, you’ll learn what PCI penetration testing is, why it’s the key to bulletproof data security, the testing process, the main benefits, and best practices for effective testing. Think of it as a full-body scan for your digital defenses, ensuring no cracks for the bad guys to slip through.

Payment Services 52

Payment Services Merchant Services Underperforming Technical Team Payment Methods 52

User Pilot

APRIL 30, 2024

In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. If you’re interested in learning more about Marty, including his background and top blog and podcast recommendations, continue reading ahead. Marty Cagan is a popular name in the product management world.

Management 92

Management Underperforming Technical Team Innovation Generative AI 92

Kellblog

AUGUST 31, 2022

Two important notes: There is an optional fourth part, sales development , i.e., managing the team of sales development reps (SDRs) who convert MQLs into stage-1 oppties. Whether this team should report into sales or marketing is a separate debate. The lines between these parts are not black and white.

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Underperforming Technical Team Sales Hiring Marketing Startup 145

SaaStr

MARCH 20, 2021

Don’t skip too many steps of development. But when I see folks skip 2+ stages of development, I’ve almost never seen that work out. A great boss will find ways to backfill your weaknesses, get you trained one way or another, get you into the right role with the right leads. From 60 days as an SDR straight to a quota-carrying AE.

Sales Hiring 344

Sales Hiring Underperforming Technical Team Branding Pricing 344

SaaStr

JUNE 21, 2024

These nine sales concepts, when done correctly, will greatly improve your sales and sales teams. #1: Most people think you need to hire more salespeople in a demand-poor environment. Demand-poor environments lead to problems like: Sales reps clinging on to opportunities for too long. That’s the wrong answer.

Sales Recruiting 216

Sales Recruiting Sales Hiring Scale Outsourced Development 216

Scytale

NOVEMBER 19, 2024

The bad news is that just waving a wand won’t cut it. Once you have assessed your compliance level with the SOC 2 standards, identify and document any gaps or weaknesses. Create an action plan Develop a detailed roadmap to address the gaps that you have identified in order to meet the requirements of SOC 2.

compliance 52

compliance Underperforming Technical Team Technical Review Systems Review 52

SaaStr

NOVEMBER 7, 2023

The good news is you have a big backlog, and the bad news is you have a big backlog. Adam came up with the wildest idea he could think of for an app and used Anthropc, a large language model company, to help develop the idea. All these developers will have agents to help them write faster and faster. What’s the data model?

Generative AI 242

Generative AI AWS Artificial Intelligence AI 242

SaaStr

FEBRUARY 4, 2020

Lexi Reese, Gusto COO uses her 20+ years of experience to provide advice on building high performing teams using authenticity, empathy and logic. Lexi explains the importance of team trust, driver and passenger mindsets, and much more. I think the foundation of high performance teams is that they share five things.

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Scale Underperforming Technical Team Scaling Leadership 183

SaaStr

OCTOBER 4, 2024

They built one platform that does it all, but also made it simple so that these small businesses they wanted to serve, could actually use it to grow revenue without needing a developer that they didn’t have. They were way more interested in this perspective, so they’d set a goal for their team to drive $100k in “Klaviyo” bucks.

Revenue 262

Revenue Scale Underperforming Technical Team Sales Hiring 262

SaaStr

JUNE 29, 2021

Announcer: Up today, the secrets of market timing, how to develop the right idea at the right time with Allen Gannett, author of The Creative Curve. Those are bad answers, and while you do that, I’m going to have a sip of water. These are bad ideas. This is where the cloud meets. Allen Gannett: Okay.

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Underperforming Technical Team Development Marketing Trends 197

SaaStr

MARCH 22, 2024

The highs and lows always come, usually involving the people on your team. For Erica, the bad days are when they’re not executing or achieving growth the way they want. But you don’t carry any numbers, so your success is predicated on your team’s success. Each of these CROs describes what their worst day is.

Scale 233

Scale Underperforming Technical Team SMB Finance 233