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5 Key Steps to Evolving Your Offering Into a Platform with Eventbrite and Stripe (Video + Transcript)

SaaStr

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps.

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How to Acquire a $400B World-Class Company by WePay (Video + Transcript)

SaaStr

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. Chase Merchant Services that we’re now a part of processes $1.2 We compete with Stripe and PayPal and Adyen and these are sort of very well funded, very sort of driven technology companies.

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The good, the bad, and the ugly: ChartMogul’s Nick Franklin on navigating hypergrowth

Intercom, Inc.

With their newsletter, podcast, guides and cheat sheets, ChartMogul have taken an open-book approach to scaling their business, sharing everything they’ve learned with the customers who are growing alongside them. Tomasz Tunguz and David Skok – they were publishing a lot of content around SaaS metrics and these kinds of things.

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“7 Tips and Tricks to having happy customers at Scale” New Relic EVP, Roger Scott (Video + Transcript)

SaaStr

We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. And if you know the author Stephen Covey really well, he wrote the famous book around the Seven Habits of Highly Successful People, and has written a lot recently around the importance of trust.

Scale 164