User Pilot

MARCH 27, 2023

Marketing analytics focuses on tracking the performance of marketing campaigns, while product analytics is interested in product engagement and user behavior inside the product. Product analytics are used not only by the product team but also by the customer success and the marketing team, as well as UX designers and devs.

Underperforming Technical Team 92

Underperforming Technical Team SaaS Churn User Experience 92

User Pilot

AUGUST 28, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action! Our series covers a wide range of topics related to product adoption, onboarding, and user engagement. You can stay updated on our latest events by visiting our events page.

Leadership 52

Leadership Scale Interviewing Compensation 52

SmartKarrot

AUGUST 26, 2021

Role: Customer Success Director Location: Remote, Austin, Texas Metropolitan Area, US Organization: SpyCloud As a Customer Success Director, you will maintain solid industry knowledge and a comprehensive understanding of SpyCloud products and services. Advocate customer needs/issues cross-departmentally.

Customer Success 19

Customer Success Scale Outsourced Development Market Research 19

User Pilot

OCTOBER 27, 2023

Even though product demos or presentations may be the best way to explain the product, offer users other ways to experience the value like interactive demos. Book the demo to see how it can help your business. What is product-led growth for enterprise customers?

Enterprise 87

Enterprise Business Scale Customer Lifetime Value 87

User Pilot

JANUARY 30, 2023

Experiencing the value of the product and engaging with a core feature. Here are real-life product adoption examples from successful companies for each stage: Using social media ads to expand brand awareness, like Slack. Installing chatbots on your website to engage leads, like Hubspot. What is product adoption? Early adopters.

Technical Review 79

Technical Review Software Review Underperforming Technical Team Social Media 79

User Pilot

JUNE 28, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action! Here are their main responsibilities: Drive customer engagement and advocacy through customer-focused marketing initiatives such as user communities, customer testimonials, and referral programs.

Product Marketing 52

Product Marketing Technical Review Management Marketing 52

User Pilot

JUNE 17, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action! In SaaS companies, a product owner is responsible for developing the product’s vision and navigating the product roadmap to maximize value. Book a demo to see it in action!

VP of Engineering 52

VP of Engineering Technical Review compliance Engineering 52

User Pilot

JUNE 6, 2023

PMs implement product analytics to evaluate product performance, identify user needs and wants , and make informed decisions to improve the product and drive customer loyalty. Apart from product teams, product analytics benefit product marketing managers , UX designers , customer success managers, and developers.

Data 58

Data User Experience Churn Retention 58

User Pilot

MAY 30, 2023

Book a demo today and learn how Userpilot helps businesses like yours collect valuable customer data for the creation of impactful user personas. A user persona is a semi-fictional character that represents your current or ideal customer. Social media users are quick to share their opinions and engage with other product users.

Social Media 89

Social Media Interviewing Underperforming Technical Team Product Marketing 89

User Pilot

FEBRUARY 21, 2022

All product managers want to delight and engage their customers. Fail in that mission, and you risk damaging customer loyalty. In this article, we’ll explore what interactive manuals are all about, how you create them, and tactics for helping lead users through engaging walkthroughs. Let’s dive in!

SaaS 81

SaaS Marketplace as a Service Onboarding Engagement 81

SmartKarrot

MARCH 18, 2021

Agile methodology has been introduced to meet such challenges and have been widely adopted by software companies. And when it comes to customer success, Agile framework is equally beneficial. In software development, agile practices are followed to streamline the process and produce better quality deliverables.

Customer Success 10

Customer Success Technical Review Software Review Government 10

Sales Hacker

JULY 21, 2021

That thing reps do where they call every lead every day until the customer finally picks up the phone? For Sue Singh , Customer Success and Project Manager at NextBee, strategy makes her want to say: “Nah, I just spent the last few hours wasting my time or twiddling my thumbs.”. We leverage the power of our platform”.

Sales Hiring 125

Sales Hiring Underperforming Technical Team Sales Sales Enablement 125

User Pilot

SEPTEMBER 29, 2023

You need a range of disciplines to bring a new product to life: Product development team: Your software engineers play an important role. They'll choose the development framework you use, conduct software development activities (i.e. Book a demo call with our team and get started!

Development 86

Development Software Review Sales Recruiting Technical Review 86

User Pilot

MAY 1, 2021

Content: What is Voice of the Customer (VoC)? Why is Voice of the Customer important? How Voice of the Customer impacts your business? What is Voice of the Customer’s role in Customer Success? How to run a Voice of the Customer Program (What is Voice of the Customer Six Sigma process).

Data 52

Data Social Media Technical Review Interviewing 52

User Pilot

MAY 8, 2024

As smartphones increasingly become central to the routine life of the modern person, in-app messaging enables you to engage your audience with just-in-time support. Whatfix – best for creating in-app messages for employee engagement. Create in-app contextual experiences for your customers at different touchpoints.

Engagement 84

Engagement AI Search Software Review AI 84

User Pilot

AUGUST 19, 2024

Essential tools for heads of product include Userpilot for user research & product analytics, ChurnZero for customer success & retention, and Asana for project management & team collaboration. Looking to enhance product adoption and drive customer success? Book a demo today!

Leadership 52

Leadership Scale Interviewing Market Research 52

User Pilot

AUGUST 17, 2024

Essential tools for product coordinators include Userpilot for user engagement and onboarding, Jira for project management, and Confluence for collaborative product management. Looking to improve user engagement and product adoption? Book a demo today!

Scale 52

Scale Leadership Interviewing Trends 52

User Pilot

AUGUST 28, 2024

Enhance Stakeholder Engagement : Regularly engage with stakeholders to ensure their needs and expectations are met. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action! This can include structured feedback sessions and regular updates.

Scale 52

Scale Leadership Healthcare Trends 52

User Pilot

APRIL 7, 2024

Book a Userpilot demo to find out how. Try Userpilot and Take Your Product Management to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is SaaS product management? Experience gaps : Understand what users expect and the changes you can make to improve their engagement rates.

Management 40

Management Software Review SaaS Technical Review 40

User Pilot

AUGUST 28, 2024

Some essential tools include Userpilot for user research & product analytics , ChurnZero for customer success and retention, and ClientSuccess for customer onboarding and engagement. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Leadership 52

Leadership Scale Interviewing Market Research 52

User Pilot

AUGUST 25, 2024

Some key tools include Userpilot for user engagement and onboarding, Jira for project management, and Confluence for collaboration. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action! Looking into tools for product coordinators?

Scale 52

Scale Leadership Education Interviewing 52

User Pilot

JANUARY 15, 2024

Key metrics to include in your dashboards include retention rates, user stickiness, monthly active users, conversion rates, customer acquisition costs, customer lifetime value, and monthly recurring revenue. You can utilize Userpilot to create SaaS dashboards with behavioral, adoption, and engagement for your product or users.

Metrics 84

Metrics SaaS Customer Lifetime Value Retention 84

User Pilot

MARCH 24, 2023

Interactive user guides host a number of benefits, including increased product adoption , reduced customer support and success costs, and short time to value. A tool is necessary to create interactive user guides to reduce reliance on software developers. All product managers want to delight and engage their customers.

Software Review 52

Software Review Onboarding Technical Review Scale 52

User Pilot

MARCH 22, 2023

Apart from increasing product adoption , user guides help shorten the time to value and reduce customer support and success costs. A tool is necessary to create interactive user guides as it reduces dependencies on software developers. Book a demo 14 Day Trial No Credit Card Required What is interactive user guides?

Software Review 52

Software Review Underperforming Technical Team Onboarding Technical Review 52

User Pilot

MARCH 24, 2023

The benefits of developing interactive user guides are numerous, including shorter time-to-value , greater product adoption, and lower customer success and support costs. Using a tool for interactive user guides is crucial since it reduces reliance on developers and enables you to trigger user guides contextually.

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

User Pilot

MARCH 14, 2023

Creating an interactive user guide is important as it shortens the time to value, drives product adoption , and reduces customer success and support costs. Additionally, you can A/B test different elements and capture real-time product engagement. Interested in what Userpilot has to offer, book a demo.

Software Review 52

Software Review Technical Review Systems Review Onboarding 52

User Pilot

MARCH 15, 2023

TL;DR Interactive user guides are a set of different UI patterns that help customers get acquainted with the product and learn more about its use cases. Interactive user guides improve user onboarding and drive product adoption by engaging users with interactive content relevant to them. Book a demo to learn more.

Software Review 52

Software Review Technical Review Underperforming Technical Team Onboarding 52

User Pilot

MAY 7, 2024

Capturing audiences to engage with your product is one thing — but to keep that same audience engaged is another thing entirely. In-app messaging is the hottest new method of customer engagement , with SMS and email engagement campaigns taking a secondary role. What’s an in-app messaging platform?

Software Review 78

Software Review Technical Review Software Scale 78

User Pilot

MARCH 24, 2023

If you’re interested in what Userpilot has to offer, schedule a demo to learn more. Book a demo 14 Day Trial No Credit Card Required What is interactive user guides? An interactive user guide is a set of UI patterns designed to work together and help customers understand how to use your product. Search no more!

Software Review 52

Software Review Technical Review Onboarding Scale 52

User Pilot

MARCH 15, 2023

TL;DR Interactive user guides are a set of different UI patterns that help customers get acquainted with the product and learn more about its use cases. Interactive user guides improve user onboarding and drive product adoption by engaging users with interactive content relevant to them. Book a demo to learn more.

Software Review 52

Software Review Technical Review Onboarding Systems Review 52

User Pilot

MARCH 24, 2023

If you are interested in learning more about what Userpilot has to offer, book a demo today. Book a demo 14 Day Trial No Credit Card Required What is interactive user guides? An interactive user guide is a set of UI patterns designed to work together and help customers understand how to use your product. Search no more!

Software Review 52

Software Review Onboarding Underperforming Technical Team Technical Review 52

User Pilot

MARCH 15, 2023

The main issues with Userguiding are its limited features on the basic plan, no dedicated customer success manager, and UserGuiding branding on the in-app guides (!) – which is only removable in the higher pricing plans. All product managers want to delight and engage their customers.

Software Review 52

Software Review Technical Review Onboarding Scale 52

SmartKarrot

JANUARY 25, 2022

They help businesses to stream an infinite amount of personalized video to their audience and keep them productively engaged. This Australian SaaS company aims at cutting down the time and effort of software developers with its dot net deployment automation tool. It is a globally patented video virtualization technology.

SaaS Payments 10

SaaS Payments Payment Services Payment Methods Marketplace as a Service 10

User Pilot

MARCH 15, 2023

There are many benefits of creating interactive user guides, namely short time to value, high product adoption , and lower customer success and support costs. Using a tool for interactive user guides is essential as it reduces dependency on developers and enables you to trigger user guides contextually. Book a demo today.

Software Review 52

Software Review Underperforming Technical Team Onboarding Outsourced Development 52

User Pilot

MARCH 20, 2023

These guides or ‘lanes” are easy to set up, and you can add gamification elements to make them more engaging. If you’re interested in seeing what Userpilot can do for you, book a demo today. Book a demo 14 Day Trial No Credit Card Required What is interactive user guides? Search no more!

Software Review 52

Software Review Onboarding Underperforming Technical Team Scale 52

SmartKarrot

NOVEMBER 2, 2020

Equipped with an extensive background in ecommerce and entrepreneurship, he handles all marketing and customer success efforts. On customer retention strategies, his response was as follows. Survey your customers frequently to measure customer satisfaction and handle all shortcomings that the customers raise.

Retention 21

Retention Outsourcing Services Strategy VP of Engineering 21

User Pilot

MARCH 20, 2023

By creating interactive user guides, you can enjoy numerous benefits, including quicker time to value , increased product adoption, and reduced customer success and support costs. If you are interested in what Userpilot offers, book a demo today. Book a demo 14 Day Trial No Credit Card Required What is interactive user guides?

Software Review 52

Software Review Onboarding Scale Pricing 52