ChurnZero

MAY 20, 2021

6M to $10M of Annual Recurring Revenue (ARR) or ~10 Customer Success Mangers (CSMs). But the best Sales and Marketing teams (which also have a relationship component) use well-defined processes and data integrations to drive their operations. Build Phase. Traits: Product-market fit. $6M Warning Sign to Level Up.

Customer Success 90

Customer Success Payments Payment Services Scale 90

SaaStr

AUGUST 7, 2020

A few of the leading companies in the Cloud 100 list, as put together by Forbes, of leading enterprise software companies are in industry verticals and just on the Salesforce platform, the three most valuable companies built on the platform were industry-vertical companies, including nCino, Vlocity, and Veeva. How did you manage that?

Payment Solutions 146

Payment Solutions Pricing Payments Payment Services 146

SaaStr

AUGUST 15, 2020

Provide a platform, not a tool, that can be a consolidator and something that can drive costs, but still have all the features necessary to get the business results. So it’s about operational efficiencies, productivity gains, digital experiences and making sure we’ve captured those.

Payment Methods 194

Payment Methods Merchant Services Scale Payments 194