User Pilot

JULY 21, 2024

Consider certifications in customer service, customer experience management, or specialized programs like Subscription Success Certification (SSC) or Professional in Customer Retention (PCR) to enhance your expertise. Userpilot offers a comprehensive platform for user onboarding, engagement, and analytics. Book a demo today!

Retention 52

Retention Payments Payment Methods Payment Services 52

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Dare I say SaaS. The exchange of value.

Scale 113

Scale Payment Services Payment Methods Sales Hiring 113

User Pilot

JULY 20, 2024

Retention specialists can leverage platforms like Userpilot for understanding user journeys, ClientSuccess and ChurnZero for B2B customer success and churn prediction, Baremetrics for subscription analytics, etc. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Retention 52

Retention Payment Methods Payment Solutions Payments 52

User Pilot

JULY 11, 2024

Based on data across hiring platforms like Glassdoor, Indeed, etc., Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. plan changes, renewal options, payment inquiries) and identify potential upsell opportunities based on user behavior and needs.

Retention 52

Retention Sales Hiring Payment Methods Payments 52

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. What is the process to do it efficiently? Loving our podcast content? How does Krish think about purely serving the SMB market?

Scale 121

Scale Sales Recruiting SaaS Payments Payment Services 121

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 116

Payments Merchant Services Payment Solutions Payment Services 116

SaaStr

DECEMBER 17, 2019

Enter the platform company. This is Zach from Plaid and I guess … well, it’s interesting because you’re not a SaaS company, we’re at Saastr … but we’ll talk about what it’s like to not be a SaaS company at SaaStr. Zach : SaaS-ish. Ari : SaaS-ish. That’s pre-Plaid.

Payments 146

Payments SaaS Payments Banking Underperforming Technical Team 146

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

yoursales

JANUARY 29, 2021

Which sales process works best with your customer experience journey and to generate your desired outcomes? Which sales tools best support your sales process? Which sales processes generate the outcomes you're after and which tools best assist you in doing so? Mimiran – More Leads and More Deals for SMB Services Business.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Salesforce.com – The Customer Success Platform To Grow Your Business.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Salesforce.com – The Customer Success Platform To Grow Your Business.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

Sales Hacker

NOVEMBER 15, 2017

Account-Based Everything / Revenue. Annual Recurring Revenue. Account refers to a record of primary and background information about an individual or corporate customer, including contact data, preferred services, and transactions with your company. . Business Development Representative. AB Testing. Account Executive.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

SaaStr

AUGUST 15, 2020

This dynamic trio of SaaS experts share how to stay customer-centric and set yourself apart in today’s rapidly changing environment. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 194

Payment Methods Merchant Services Scale Payments 194

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

Intercom, Inc.

AUGUST 29, 2019

But that’s easier said than done, which is why we’ve published our new book Intercom on Sales : a deep dive into the many lessons we’ve learned about how selling works at scale, covering everything from hiring tactics to the needs of modern buyers to fundamental processes for forecasting and managing deals. We have a great sales force.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

SaaSOptics

MARCH 1, 2022

Most finance teams are familiar with enterprise and integrated solutions (think Netsuite, Sage Intacct.). They offer a broad view of a SaaS company’s financial operations. Here are a few reasons billing and FinOps teams should consider implementing a point solution into their tech stack over an integrated one.

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

SaaStr

AUGUST 26, 2022

I just thought that if there was anybody left at the end of day two that had anything they wanted to talk about, scaling SaaS, fundraising, hiring, anything, and I could be helpful, we could do a little extra Q&A. Now there are 20 or 30 public SaaS companies we can learn from. But the downturn in SaaS, at best, is uneven.

Sales Hiring 207

Sales Hiring Scale Sales Recruiting Scaling 207

SaaStr

JULY 26, 2019

To date, Eric has raised over $12m for Zylo from some of the best in the business, including Byron @ Bessemer, Salesforce, GGV, Semil @ Haystack, and the team at High Alpha. Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. What was the founding moment with Zylo?

Sales Hiring 133

Sales Hiring Scale SaaS Payments Payment Services 133

GetUplift

DECEMBER 12, 2021

This guide provides a detailed breakdown of my emotional marketing process. It’s a process that my team and I at GetUplift have used to 10x our clients’ conversion rates. The process for using your research to create social media ads, landing pages, and email sequences that actually convert. So, let’s dive in. Introduction.

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

Mucker Capital

OCTOBER 22, 2018

The company’s co-founders grew up playing basketball together in Cerritos, and Kim pitched his friend the idea for a product that would revolutionize the way companies manage auditing processes while the two were at Lee’s house watching SportsCenter and chatting about their favorite team: the Lakers. That’s kind of how the idea started.

Payment Services 40

Payment Services VP of Engineering Interviewing Payment Solutions 40

ProfitWell

OCTOBER 1, 2019

A strong people strategy can create a noticeable competitive advantage by marrying culture, innovation, leadership, and inclusiveness. While getting everyone on board with culture might feel exhaustive or you might feel like “that” company, it's the down payment for making a strong culture for the long haul. We want people to grow.

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Company Culture Sales Recruiting Scale Software Review 40