SaaStr
SEPTEMBER 26, 2024
So if you’ve been around startups for a while, and especially sat on any boards, you’ll see a VP of Sales answer a slow Q1 and even Q2 with this: “We’ll make up for it in Q4.” And many variations thereof. In fact, in so many sales plans, you often see Q4 bookings at 2x-3x or more Q1! Even when growth overall is slow.
Payrix
SEPTEMBER 25, 2024
In 2023, the Embedded Finance market was valued at $73 billion and projected to grow to $523 billion by 2032, growing at a compound annual rate of 24%, according to a recent report. This growing market is switching up how small-to-medium-sized businesses (SMBs) access financial products, creating exciting new opportunities for software companies to reimagine their business models and restructure their product offerings.
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Kellblog
SEPTEMBER 21, 2024
“Phew, we sure have a lot of challenges right now,” the frustrated CEO mused after completing a day at the annual planning offsite. “While my executive team is pretty solid day to day, they’re too in-the-box. They’re not creative. They never have any new ideas about how to fix our problems.” “Other than asking me for more headcount.
Tom Tunguz
SEPTEMBER 22, 2024
Suppose you’re a startup in a competitive market with a large incumbent who owns the system of record - the software that runs the sales team or the support team or the marketing team. How do you win? In the last decade, startups have chosen to identify a feature or workflow to improve & leverage that wedge into an advantage. Many have reached great levels of success, but few have overturned the incumbent.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Stax
SEPTEMBER 26, 2024
Credit card surcharges are increasingly becoming a fact of life. Industry data shows that 9 out of 10 credit card users say they don’t want to pay surcharges but do it anyway. This is good news because it means you won’t have to inflate your base prices to cover payment processing fees. That said, you can’t just decide and impose credit card surcharges overnight.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Buffer Resources
SEPTEMBER 23, 2024
At Buffer, we recently embarked on an ambitious project: uncovering the best times to post on every major social network in 2024. We poured over millions of posts, Reels, Tweets, TikToks, Shorts, videos, and more to pinpoint when the best-performing content was published. To predict the best time to post on Facebook, Instagram, LinkedIn, and X, we looked at the timeslots with the highest engagement rates on each platform.
FastSpring
SEPTEMBER 23, 2024
We recently announced our new Hubspot integration as a part of our improved B2B offering. Today, let’s dive deeper into the feature itself and see exactly what it offers and how it can improve your sales-assisted transactions while using FastSpring as your Merchant of Record. If you’re interested in using the Hubspot integration with FastSpring reach out to our sales team or submit a ticket to our customer team here.
Sparktoro
SEPTEMBER 23, 2024
This week, I’m taking a full 8 minutes because I want to address an incredibly important email from Russell Wojcik of Liquibase that came in reply to my previous 5-Minute Whiteboard on Content Marketing Evolving Beyond SEO: What distribution point do we rally around if it’s not just keyword rankings in Google?
Sales Hacker
SEPTEMBER 24, 2024
Adam Robinson is the Founder/CEO of Retention.com and RB2B. Adam bootstrapped Retention.com to $22m ARR in 4 years by helping ecommerce stores identify their anonymous website visitors and send them triggered emails. He launched RB2B in March of 2024 to help SaaS companies identify anonymous website visitors and see their LinkedIn profiles in Slack for free!
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
SEPTEMBER 27, 2024
At this year’s SaaStr Annual, Rippling’s CRO, Matt Plank, chats with Sam Blond, host of the SaaStr CRO Confidential and former CRO at Brex, about Rippling’s top 3 growth tactics, which have led to the Rippling becoming a $14B company with several hundred million of ARR. A few years ago, Matt was making cold calls from CEO Parker Conrad’s basement, and he’s helped bring Rippling to where it is today.
Tom Tunguz
SEPTEMBER 24, 2024
Like in web2, building an app on a blockchain requires several layers & components. Picking the best of each can be a challenge for a developer. Once the stack is fixed, a developer might want to choose the best database characteristics for an app : lower latency for a game, greater security for a financial exchange. Last, interoperability with other systems is a critical way of enticing users to use the apps.
Clouded Judgement
SEPTEMBER 27, 2024
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Foundation Models Are to AI what S3 was to the Public Cloud Many people look at 2006 as the birth of the public cloud - the year Amazon launched AWS. Microsoft launched Azure in 2010, and Google launched GCP to the public in 2011 (they launched a preview of Google App Engine in 2008, but made it publicly available in 2011).
Buffer Resources
SEPTEMBER 25, 2024
I knew nothing about TikTok when I started my account in March 2020. A fellow business owner recommended I get on the platform to expand awareness for my disability advocacy company Diversability , and I gave it a chance but initially struggled to find traction. A few months later, I got a lucky break: I saw friends announce they were part of TikTok’s Creative Learning Fund , and I decided to pitch myself as a disability educator by reaching out to the agency my friends were working with.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
SaaStr
SEPTEMBER 27, 2024
Dear SaaStr: I Don’t Know Marketing. Should We Try to Do It Ourselves or Hire an Agency? I’ve never seen a marketing agency get a startup qualified leads , especially at the earliest start-up phases. The only value I’ve really seen in agencies is helping you with positioning (sort of, but not too much), branding (yes, if you really need this so early), and messaging.
USIO
SEPTEMBER 27, 2024
In the highly competitive Software-as-a-Service (SaaS) landscape, choosing the right payments provider is crucial for driving growth, scalability, and user experience by effectively accepting payments. SaaS CEOs face a unique set of challenges, ranging from subscription billing models to cross-border transactions. This blog outlines key considerations for SaaS CEOs when selecting a provider to… Source The post SaaS CEO Essentials When Considering Integrated Payments app
Predictable Revenue
SEPTEMBER 27, 2024
It’s hard to drive traffic, so converting traffic into leads requires even more work on optimization. Learn how to do this in our guide. The post How to Convert Traffic into Leads: 10 Strategies appeared first on Predictable Revenue.
Buffer Resources
SEPTEMBER 26, 2024
Social media changes more rapidly than the weather in the mountains. There’s a new feature, a unique best practice, or even a new social media site just around the corner. Things change in the blink of an eye. I’ve collated a list of 28 social media marketing resources to help you stay up to date — or even ahead of the curve — at all times.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
SaaStr
SEPTEMBER 23, 2024
So Toast is one of the most iconic B2B leaders out there. We’ve all used Toast 10s or 100s of times by now. But while the brand and market penetration is strong, the business model is challenging. It still loses money on the hardware, and the payments side is fairly low margin (28% or less). The software license is high margin, but it’s only 20% of the total revenue.
The Moz Blog
SEPTEMBER 26, 2024
Looking for a way to stay connected to the voices and perspectives in digital marketing? Do you learn from hearing and observing but don't get that experience when working from home? We've got you covered. Check out our curated list of top digital marketing podcasts. These shows go beyond tactics and trends, offering a window into the lives and experiences of SEO professionals.
Scytale
SEPTEMBER 23, 2024
The NIST password guidelines have come a long way, adapting to the forever changing cybersecurity space and, just as importantly, to how people actually behave. When NIST first introduced its password recommendations back in 2017 (under NIST Special Publication 800-63B), the focus was all about security through complexity. You know the drill—passwords filled with uppercase letters, lowercase letters, numbers, and special characters.
Stax
SEPTEMBER 24, 2024
Customers who walk into your business or order your products or services have many expectations. One of them is multiple payment options. While electronic payments have been rising in popularity, you still can’t ignore cash. According to YouGov Profiles , 67% of Americans still use traditional payment options for in-store purchases. In addition, contactless and digital payment options, such as debit and credit cards, only increase the financial burden for businesses like yours.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
SaaStr
SEPTEMBER 23, 2024
Dear SaaStr: Who Should I Fire, Someone Who Underperforms, or Has Questionable Ethics? I would fire both. An underperforming rep that gets a pass just lowers the bar for everyone, unfortunately. No matter how nice they are. If it’s OK for Bob to always hit 30% of quota … then you just won’t have enough pressure and urgency on your sales team. You can’t have that.
The Moz Blog
SEPTEMBER 27, 2024
In this episode of Whiteboard Friday, Ross talks about how search has changed and how we, as marketers, can navigate that change to produce quality content. With the increased use of AI and LLMs, content creation may seem more complex, but it’s still based on the fundamentals we use every day.
User Pilot
SEPTEMBER 24, 2024
Deploying the major types of survey questions enables you to understand your customers better and make more data-driven product improvements. This article aims to simplify the process for you. We'll delve into 11 types of survey questions, providing concrete survey question examples and best practices to help you collect accurate feedback at scale. 11 Types of survey questions for collecting feedback The different types of survey questions include: 1.
Sales Hacker
SEPTEMBER 25, 2024
This is a special Wednesday edition of The GTM Newsletter by GTMnow – read by over 52,000 revenue professionals weekly to stay up-to-date on go-to-market and scale their companies and careers. GTMnow is the media brand of GTMfund – sharing go-to-market advice from the top 1% of revenue operators including the 350 executives behind the fund, news, and our viewpoints from working with hundreds of portfolio companies.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
SaaStr
SEPTEMBER 25, 2024
So whose doing well in SaaS today — with almost no “macro” impacts? Folks that sell to the end economy in the U.S. Like Samsara. Powered by the overall strength of the U.S. economy, by shipping, by trucking, by industrial applications and more … there’s no downturn at Samsara. It hasn’t missed a beat: It’s at $1.26B in ARR Growing 36% $24B Market cap, so almost 20x ARR (wow) And cash-flow positive (4% FCF Margins) That’s about as good as it get
Chargebee
SEPTEMBER 27, 2024
Introduction to AI billing software In today’s rapidly evolving business landscape, AI billing software is revolutionizing financial management for companies of all sizes. This cutting-edge technology leverages artificial intelligence to streamline and automate complex billing and invoicing processes, offering unprecedented efficiency and accuracy.
Kellblog
SEPTEMBER 26, 2024
While I was unable to make SaaStr Annual this year, I am pleased to announce that I will back at SaaS Metrics Palooza , an entirely virtual conference (where I don’t need to walk on my recovering knee) focused entirely on SaaS metrics, and hosted by my SaaS Talk co-host Ray Rike. I’m speaking this year on The Impact of AI on SaaS Metrics at 9:00 AM Pacific on 10/8/24.
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