SaaStr

NOVEMBER 15, 2022

In an insightful SaaStr workshop , Battery Ventures Principal Brandon Gleklen shares how the views on SaaS metrics are changing and considerations for measuring success continue to shift in today’s landscape. For example, data-centric and machine-learning businesses have high COGS early on, but they gain operating leverage at scale.

Metrics 212

Metrics Machine Learning Artificial Intelligence Technical Review 212

GetUplift

JULY 4, 2024

Strata already had excellent, in-depth internal expertise on the subject matter and they were creating powerful, thought-leadership pieces that showed they owned their space. Mark Callahan Senior Director of Product Marketing , Strata Identity That’s why Strata started searching for a partner. VOC research.

Scale 73

Scale Technical Review B2B Strategy 73

Stax

FEBRUARY 20, 2024

Early in his career, he worked at Microsoft, advancing in technical and leadership roles over 17 years. Most recently, Sundt worked at IBM helping financial service customers build roadmaps for adopting Large Language Models (LLMs) and generative AI through his Design Thinking workshops. and Canada.

CTO 88

CTO Stax Payments Merchant Services 88

SaaStr

OCTOBER 10, 2022

Perera’s advice on how to begin defining a company’s singular narrative is to host a messaging workshop for the entire company. Highspot’s two-day messaging workshop brought together the CEO, head of sales, head of marketing, key lieutenants, and account executives to reimagine the company narrative. . Scale winning behaviors.

Scale 262

Scale Sales Hiring Venture Capital Marketing 262

SaaStr

MAY 3, 2023

Scaling a company comes with all kinds of hiccups and failures. Sometimes the best way to avoid hard-to-fix mistakes is by hearing how other people flubbed it while they were scaling. In this week’s Workshop Wednesday , held every Weds at 10 a.m. Constantly run small experiments and scale only based on clear leading indicators.

Sales Hiring 170

Sales Hiring Scale Pricing Customer Success 170

SaaStr

DECEMBER 5, 2023

As Managing Director of Salesforce Ventures, Nowi Kallen , shared at last week’s Workshop Wednesday, there are five main challenges of moving upmarket and tips to follow if you want to succeed at Enterprise sales in today’s macro environment. For many, moving upmarket makes sense to scale. We’ve already mentioned the why.

Scale 185

Scale Enterprise readiness Enterprise compliance 185

SaaStr

DECEMBER 23, 2019

From large scale mainstage sessions to intimate workshops and even a dedicated lounge, we are carving out some of SaaStr Annual just for developers and engineers. “What Being a Founder Taught Me About Leadership – Lessons from GitHub’s COO” with Github COO Erica Brescia. Have no fear, we have got you covered.

CTO Coach 140

CTO Coach Engineering CTO Hire Development 140

SaaStr

MAY 27, 2023

In our early days, we were like elves in Santa’s tech workshop. So, whether you’re hiring or you’re selling or you’re running a leadership meeting, a lot of the time you’re banking on your natural skills and experience to get you to a good result so you can move on to the next thing. We did some serious product building. We’d build.

Technical Review 182

Technical Review Leadership Company Culture Startup 182

User Pilot

AUGUST 30, 2024

TL;DR A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company. A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company.

Leadership 52

Leadership Scale Interviewing Compensation 52

ChurnZero

MARCH 14, 2023

Join me on March 23, in Austin, Texas, at ChurnZero ’s RYG Workshop where I’ll be presenting a session titled, “Drive powerful client outcomes through Customer Success systems and controls.” Come to the ChurnZero RYG Workshop on March 23 to learn more. Ultimately, these things have to be earned. Does that sound exciting or what?

Systems Review 98

Systems Review VP of Engineering Scale ChatGPT 98

ChurnZero

MARCH 14, 2023

Join me on March 23, in Austin, Texas, at ChurnZero ’s RYG Workshop where I’ll be presenting a session titled, “Drive powerful client outcomes through Customer Success systems and controls.” Join us at the ChurnZero RYG Workshop on March 23 to learn more. Ultimately, these things have to be earned. Does that sound exciting or what?

Systems Review 94

Systems Review VP of Engineering Scale ChatGPT 94

User Pilot

AUGUST 28, 2024

TL;DR A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company. A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company.

Leadership 52

Leadership Scale Interviewing Compensation 52

SaaStr

MAY 5, 2023

Do you want to avoid the common pitfalls of scaling a startup? Scaling a business will be different for everyone because every business is different. Mistake 10: Not Being Yourself A lot of leadership success is figuring out who you are and leaning into whatever you’re good at.

Scale 213

Scale Leadership Scaling Customer Success 213

SaaStr

DECEMBER 27, 2023

The bigger you scale, the harder this can be. A Misconception: Hiring Someone Big from Microsoft Will Help You Scale If you’re a founder or almost a founder, you want to hire people better than you. Leadership injections as you scale are tricky. As you’re scaling a company, focus on scaling yourself as a person, too.

Sales Hiring 195

Sales Hiring Scale SMB Outsourced Development 195

SaaStr

DECEMBER 29, 2023

Q: As you scale, how metrics-oriented should the company be? ARR asks Jason how he sees the best companies steering into metrics and KPIs to drive performance at a leadership level. Fire anyone within your company who isn’t metrics-oriented, especially on leadership. The market wants it. The market demands it.

Scale 226

Scale Sales Hiring Customer Success AI 226

ChurnZero

SEPTEMBER 8, 2021

SaaStr Annual is comprised of 100s of workshops, and 1000s of mentoring sessions – all to help you scale faster. Their goal is to help everyone scale faster and with less stress and more success. Join Cloud and SaaS Founders, VC and Execs, in-person, once again in the SF Bay Area! Register for SaaStr Annual 2021 here. .

Scale 95

Scale Leadership Technology Customer Success 95

Casey Accidental

JANUARY 16, 2024

During the pandemic, Eventbrite felt like our company strategy had changed, we had a lot of new leadership, and our values weren’t helping us deliver against our new strategy. Each leader then picked for each attribute where on a scale of five points where they would ideally like to operate.

Development 66

Development Social Media Leadership Startup 66

ChurnZero

APRIL 8, 2022

It’s the definitive Customer Success leadership summit. Get the leadership tactics to build a high-performing team, as well as the strategic frameworks needed to see the big picture and become a strategic partner to the business. Build and scale a Customer Success function from series A to C+. you’ll find ideas for years.

Customer Success 98

Customer Success Scale Leadership Compensation 98

Intercom, Inc.

JULY 19, 2018

But as Jean and Edmond will now tell you, following years of engineering leadership at Quip, Quora, Medium and more, that simply isn’t the case. They’ve now started a company together, Co Leadership , to help pave the road for engineers to become leaders. Leadership is a mindset, not a title. Louis: How do you define leadership?

Engineering 135

Engineering Leadership Software Review Technical Review 135

Buffer Resources

SEPTEMBER 11, 2023

Leadership: The ability to motivate and inspire others to achieve a common goal. These engagements can be a rich source of keywords and demonstrate your thought leadership. This feature enables you to showcase your thought leadership , making the content within your profile section more engaging and dynamic.

Sales Recruiting 138

Sales Recruiting Sales Hiring Scale Social Media 138

User Pilot

AUGUST 30, 2024

Guiding and Supporting New Customers : User Training and Education : Customer onboarding managers deliver user training sessions, workshops, or one-on-one coaching to help customers understand the product’s functionalities and value proposition. Sharpen Your Onboarding Skillset : Actively develop your skillset!

Onboarding 52

Onboarding Management Scale Data Analysis 52

User Pilot

AUGUST 22, 2024

Maja Voje is a globally recognized GTM expert who has made significant contributions to the scaling of various businesses across different industries and countries. With practical examples, mental models, and workshop templates, this book equips readers with everything needed to create a successful go-to-market strategy.

Scale 88

Scale Blockchain Growth Hacking Consulting 88

Valerian Tech

JULY 27, 2023

Implementing Agile Methodologies: Tips for Success To successfully implement agile methodologies in software development and project management, consider the following tips: Educate and Train: Provide training and education to team members, stakeholders, and leadership to ensure a shared understanding of agile principles and practices.

Scale 52

Scale Software Development Software Review Technical Review 52

ChurnZero

JANUARY 4, 2024

“2024 will continue to see the chief customer officer move into the leadership phase,” predicts ChurnZero CEO and co-founder You Mon Tsang. Hiring fractional experts has been a common practice in other industries for decades; in 2024, CS teams will embrace this workforce model in scale while remaining cost-conscious.”

Customer Success 52

Customer Success Trends Sales Hiring Artificial Intelligence 52

Sales Hacker

SEPTEMBER 29, 2023

Nicole Wojno-Smith (VP of Marketing, Tackle – Series C): “when the account has shown high intent, to get the initial meeting, field events like wine nights and dinners, help accelerate the opportunity, and offering a free executive workshop brings the key stakeholders together to help close the deal.” #2 See more top GTM jobs here.

Scale 99

Scale Marketing AI Search ChatGPT 99

ChurnZero

SEPTEMBER 8, 2021

SaaStr Annual is comprised of 100s of workshops, and 1000s of mentoring sessions – all to help you scale faster. Their goal is to help everyone scale faster and with less stress and more success. Join Cloud and SaaS Founders, VC and Execs, in-person, once again in the SF Bay Area! Register for SaaStr Annual 2021 here.

Scale 52

Scale Leadership Technology Customer Success 52

Intercom, Inc.

DECEMBER 16, 2019

Rather than casting a wide net for leads with large-scale marketing campaigns, ABM targets a few high-value accounts and then focuses on nurturing, converting, and retaining them over time. A survey from ITSMA and ABM Leadership Alliance found that 45% of marketers report seeing at least double the ROI compared to traditional marketing.

Scale 189

Scale Marketing Business B2B 189

ChurnZero

FEBRUARY 17, 2021

Each inquiry, advisory engagement, and workshop that they conducted, was tagged to a corresponding business challenge. ChurnZero Resource: Inaugural Customer Success Leadership Study. ChurnZero Resource: Secrets to Scaling Your Customer Success Function. TSIA Resource: Using Partners to Scale Your Customer Success Organization.

Customer Success 78

Customer Success Technical Review Scale Sales Hiring 78

Totango

DECEMBER 23, 2021

Make sure your leadership team is openly communicating with and supporting employees. Encourage healthy habits by providing nutritious food on-site, gym memberships or access to mental health workshops or counseling. Our all-in-one allows your customer success team to scale and helps relieve the team of manual repetitive tasks.

Underperforming Technical Team 101

Underperforming Technical Team Customer Success Scale Leadership 101

User Pilot

JULY 21, 2024

However, here are some core duties: Design and develop training materials, including presentations, workshops, webinars , e-learning modules, and hands-on exercises. Masters of Scale : Hosted by Reid Hoffman (co-founder of LinkedIn), this podcast explores how companies grow from zero to a gazillion.

Sales Recruiting 52

Sales Recruiting Scale Onboarding Interviewing 52

User Pilot

AUGUST 28, 2024

Guiding and Supporting New Customers : User Training and Education : Customer onboarding managers deliver user training sessions, workshops, or one-on-one coaching to help customers understand the product’s functionalities and value proposition.

Onboarding 52

Onboarding Management Scale Customer Success 52

Sales Hacker

MARCH 1, 2024

Hello and welcome to The GTM Newsletter – read by over 50,000 revenue professionals weekly to scale their companies and careers. When the conference was successful, they expanded the concept across different channels, developing content, launching a podcast, and hosting live workshops and virtual events.

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

Casey Accidental

FEBRUARY 8, 2022

Build, communicate, and execute a cohesive product strategy across feature, growth, scaling and innovation product work. Membership combines cohort-based programs, with a year-round experience to help you learn, execute, and scale your career and your company. Attend weekly workshops and deep-dive sessions led by Reforge Partners.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

ChurnZero

MARCH 3, 2020

Conferences, forums, and workshops are a great way to brush up on your skills, learn new ones and hear from thought leaders and experts in your industry. The world’s only free, invitation only CS Leadership opportunity hosted by Aaaron Thompson the Founder and CEO of Portland Customer Success.

Customer Success 72

Customer Success Technical Review Sales Hiring Scale 72

Sales Hacker

AUGUST 10, 2021

He places his focus and energy on amplifying professionals, teams, and organizations in the areas of leadership, sales, strategic customer care, organizational excellence, and especially, that human communications thing where many sometimes struggle. Keith: Many people know of Sandler sales and sales leadership training.

Scale 104

Scale Underperforming Technical Team Leadership Consulting 104

ProfitWell

AUGUST 26, 2019

Today, we dive deep into the future of retail, plus a feature on HubSpot’s Brian Halligan — on how he scaled the company to the #1 spot in marketing automation. Tech Tribune came to these results after researching revenue potential, leadership team, brand/product traction, and competitive landscape. It's an "add to cart" kind of day.

Payment Methods 40

Payment Methods Sales Recruiting Payment Services Payment Solutions 40

Sales Hacker

OCTOBER 26, 2020

Sales Leadership Coaching. Does your sales onboarding program continue once the course or workshop experience is complete? Tools and platforms to automate and scale the search for contact information. Sales Leadership Coaching. Sales Onboarding. Role Specific Business Acumen. Reinforcement. Focus on format.

Sales Enablement 104

Sales Enablement Sales Hiring Scale Sales 104