OPEXEngine

OCTOBER 5, 2021

Over the past decade, software has created tremendous value for investors and businesses, thanks largely to its transformative effect on the economy , its role in developing new cloud-based business models, and its ability to increase efficiency in operations. Sticky after all. Four ways to drive value.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It There are now over 150 enterprise companies using the platform.

Payment Solutions 93

Payment Solutions Payment Services SaaS Payments VP of Engineering 93

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. New Relic’s General Manager, Mark Weitzel, weighs in on how you can support your developers.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. SPIN Selling is essential reading for anyone involved in selling or managing a sales team.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

Casey Accidental

OCTOBER 27, 2020

In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. This builds on the first essay in the series of how there has been an increase in interest of SAAS-like models interested in becoming marketplaces over time.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Intercom, Inc.

JULY 11, 2019

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Michael Redbord has an answer for that.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Neil Patel

APRIL 5, 2023

Spying on your competitors can strengthen your position in the marketplace, but not without having three crucial factors in play: First, what are you looking for? Google Alerts Google Alerts is a free service offered by Google to keep you up-to-date on the latest news, conversations, and web content.

Payment Methods 133

Payment Methods Social Media Payment Services AI Search 133

SaaStr

JANUARY 28, 2020

Maria : I think for many of our organizations, we’re automation, we are technology. Our monthly self-service churn went from like 3% to like 9%, right? If something bad happens, you’re going to have to cut your burn, probably. What do you do with that lightly toxic person on your team? We were wrong.

Sales Hiring 210

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 210

FastSpring

APRIL 13, 2023

Thanks to massive technological advances happening in big data and AI, Justin saw new possibilities for improved user experiences with a brand. The technology is there — the power of computing to actually harness that value. How do buyers of the technology want to feel about that brand?” Experience is the keyword here.

Payment Methods 119

Payment Methods Marketing Payments SaaS Payments 119

Sales Hacker

MARCH 30, 2021

How to build a winning sales team. Developing A Winning Sales Team [16:24]. It provides the information that helps me succeed, translating down into my sales team as I’m coaching and mentoring them. I did a couple of startups from there, in the CRM ecosystem, then got into TOA, which was field service in the cloud.

Scale 106

Scale Payments Technical Advisors Sales Recruiting 106

Neil Patel

OCTOBER 24, 2020

Unfortunately, your in-house team doesn’t have the required expertise to push through change. Our team at Neil Patel Digital has compiled the ultimate guide below to help you understand the nuances of working with a consultant for the best results. Spot knowledge gaps and weak points in strategy, and ask for alternatives.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

Chart Mogul

SEPTEMBER 15, 2023

No Wait, of Course That Is the Single Most Important SaaS Metric by Jason Cohen, A Smart Bear The purpose of a metric is to be a tool in service of your goals, timeline, size, circumstance, even philosophy, not as a master you are thoughtlessly obligated to obey. Keep an eye out as we will be making regular updates.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Neil Patel

JANUARY 1, 2021

Suffice it to say, new laws and changes in technology have made EHR systems essential. I definitely recommend reading reviews from actual customers about the kind of service they receive during and after implementation. If you are supposed to get a dedicated service rep, how dedicated are they? This can be confusing though.

Systems Review 143

Systems Review Healthcare Software Review Marketplace as a Service 143

yoursales

DECEMBER 19, 2022

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Which B2B sales technology trends will deliver on their promise and help you make it to and beyond your goals? What customers want is help solving problems.

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? Not just support on steroids: How to build a customer success team.

Scale 177

Scale Customer Success Sales Hiring Strategy 177

How To Buy Saas

JANUARY 1, 2021

Your course gets the advantage of getting promoted in these online course platform marketplaces. Online Course Marketplace. Online Course Marketplaces. In a course marketplace, the course you create becomes part of a catalog and you get an existing student base to sell online courses to. Let’s give a quick check.

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

How To Buy Saas

DECEMBER 1, 2020

SAAS is also abbreviated as software as a service. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers. SaaS as we already understood is a software as a service. Start Listing your saas on Software and saas Marketplaces.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Sales Hacker

NOVEMBER 21, 2019

Sales is traditionally a people-to-people business, but technologies like artificial intelligence are making expert sellers rethink the balance between human and machine. Making the most of sales technology. However, with so many technologies transforming the landscape, it’s time for sales to jump headfirst into the fray.

Scale 85

Scale AI Search AI Artificial Intelligence 85

yoursales

NOVEMBER 8, 2023

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Which B2B sales technology trends will deliver on their promise and help you make it to and beyond your goals? What customers want is help solving problems.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

User Pilot

SEPTEMBER 4, 2023

The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. The Significance of the Blue Ocean Strategy In an increasingly crowded marketplace, the blue ocean strategy offers companies the opportunity to break out of hypercompetitive red oceans. Provide sufficient training and incentives.

Strategy 63

Strategy Technical Review Business Innovation 63

SaaStr

AUGUST 6, 2019

” So we wanted to create essentially … Well, you can probably describe it the easiest way as an anti-SAP of supply chains, something that was easy, simple, free to use, open, and easy to develop for. Third parties are developing apps for our platform. Tradeshift Buy, which is essentially what we call private marketplaces.

Payment Solutions 151

Payment Solutions Payments Outsourcing Services SaaS Payments 151

User Pilot

SEPTEMBER 4, 2023

The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. The Significance of the Blue Ocean Strategy In an increasingly crowded marketplace, the blue ocean strategy offers companies the opportunity to break out of hypercompetitive red oceans. Provide sufficient training and incentives.

Strategy 52

Strategy Technical Review Business Innovation 52

OPEXEngine

NOVEMBER 12, 2019

These companies have figured out a new paradigm: They are using scale to generate the benefits of leadership economics for their customers and they are combining an insurgent mission with technology to better understand (and deliver) what individual customers want. Scale insurgents are business builders. Scale and intimacy.

Scale 40

Scale Scaling Underperforming Technical Team Marketplace as a Service 40

OpenView Labs

SEPTEMBER 4, 2019

Product developers and UX designers can all agree — reducing the number of steps in a sign-up flow is Product Design 101. And companies generally get this — many product teams live and breathe this “universal truth” that friction is a bad thing that should be eliminated. StitchFix is a subscription personal styling service.

Technical Review 40

Technical Review Systems Review Underperforming Technical Team Marketplace as a Service 40

How To Buy Saas

MAY 22, 2022

Target Audience: A CRM platform primarily serves salespeople, but a marketing automation system assists members of the team is focusing on marketing. Marketing Automation refers to the process of using an automation service to automate repetitive marketing tasks. It’s typically utilized for short-term purchases.

Marketing 52

Marketing Sales Recruiting Systems Review Software Review 52

SaaStr

AUGUST 15, 2020

There is a big set of trends happening right now, which is with the downturn and I tweeted this a while back like at the beginning of the downturn that like every customer is scrutinizing, do they really need this technology or not? Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends.

Payment Methods 191

Payment Methods Merchant Services Scale Payments 191

Sales Hacker

AUGUST 18, 2020

If you missed episode 122, check it out here: Tips for Building a Diverse Team of High-Quality Salespeople with Wesley Ulysse. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement and help carry the load to help keep your team doing what they do best, winning. We’re on iTunes.

Payment Features 111

Payment Features Subscription Scale Underperforming Technical Team 111

SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 163

Scale Underperforming Technical Team Sales Hiring Branding 163

Unbounce

JUNE 23, 2023

Louis is the Head of Marketing at Dealtale, an organization that dives into the science behind revenue generation and how marketers can use cutting-edge technology to, y’know, market better. Will AI ever be able to replace marketers—or even an entire marketing team (gulp)? What if an AI were tasked with, say, destroying the human race?

AI Search 95

AI Search AI ChatGPT Marketing 95

Sales Hacker

NOVEMBER 6, 2019

Sales development representative roles have grown 5.7X If you’re one of them, that’s both good news and bad: It means sales is growing, but you’re going to have a lot of competition getting started. Ideally the solution is your product or service, but even if it isn’t, your goal should be to solve the customers problem.

Sales Hiring 56

Sales Hiring Development Team Review Technical Review Sales 56

BetterCloud

AUGUST 16, 2018

Kevin is recognized as a Google Developers Expert and G Suite Top Contributor. . Just in case you don’t trust a technogeek comic strip, the National Institute of Standards and Technology (NIST) Digital Identity Guidelines, SP 800-63B Section 5.1.1.2 It is my job to select, develop, and implement technology that protects users 100%.

Payment Methods 40

Payment Methods Payment Services Payment Solutions Technical Review 40

Chargify

AUGUST 17, 2017

NPS and raising NPS scores usually falls to your customer success team, but in times of stalled growth it is important for customer success to start at the executive level. Even if it’s more a marketing game than a technology differentiation. The company recently released the beta of their ‘ developer toolkit.’

Scale 53

Scale Sales Hiring Artificial Intelligence SaaS 53

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. We grew our team by 50% this year, continuing to grow. Chase Merchant Services that we’re now a part of processes $1.2 So I think like anything it’s been good and bad. Tina Hsiao : Yeah.

Payment Services 133

Payment Services Merchant Services Payment Solutions Payments 133

Sales Hacker

OCTOBER 20, 2020

If you missed episode 131, check it out here: Data, Set, Match: How to Build a Two-Sided Marketplace to Drive Revenue with Ryan Walsh. If RFPs are slowing down your sales team, you need to check out Loopio. I believe that developing a clear vision of where you want to be is the most important and vital aspect of that.

Scale 75

Scale Underperforming Technical Team Sales Outsourced Development 75

SmartKarrot

JULY 5, 2021

Role: Director, Customer Success (Federal) Location: Arlington, VA, US Organization: Decision Lens As a Director of Customer Success, you will manage the Federal customer success team through recognition, training, mentoring, feedback and goal-setting. Provide clear strategic and tactical direction to the team.

Customer Success 10

Customer Success Sales Recruiting Technical Review Underperforming Technical Team 10

SmartKarrot

OCTOBER 12, 2021

As a core leadership group working for a SaaS-based product company, running an effective customer experience team meeting is imperative. Hence, you need to stay at the top of your game while creating a team of leaders. How to run better CX team meetings for the success of your organization? Image Source. Prepare a CX charter.

Underperforming Technical Team 10

Underperforming Technical Team Government Leadership Marketplace as a Service 10

Intercom, Inc.

JANUARY 3, 2020

If you’re short on time, here are some quick takeaways: From Superhuman to bedside lamps, we look at the products and technology that defined 2019. We each take a look back and try to pin down our decade-defining technologies. Direct to consumer (D2C) businesses have taken off. Des: What do you think that represents?

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118