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How to Turn Employees AND Customers into Brand Evangelists

The Daily Egg

A brand evangelist loves a brand so much that they rave about it and promote it all the time to other people, participating in as. The post How to Turn Employees AND Customers into Brand Evangelists appeared first on The Daily Egg.

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Dear SaaStr: Is Bashing Your Competitors in Marketing OK?

SaaStr

Dear SaaStr: Is Bashing Your Competitors in Marketing OK? Yes, a few folks make this work. Marc Benioff has made a career of bashing Oracle for years, Microsoft, and more. Positioning them as very dated platforms, very aggressively. I’ve also seen my own competitors do this effectively. When you look at how Copilot has been delivered to customers, its disappointing.

Marketing 100
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Dear SaaStr: How Should I Actually Set the Sales Plan for the Year For My VP Sales?

SaaStr

Dear SaaStr: How Should I Actually Set the Sales Plan for the Year For My VP Sales? Try the C10, C60, and C90 framework. C = Confidence. The 3 plans you need to make as a founder: The C10 Plan, The C60 Plan, and the C90 Plan: pic.twitter.com/JSPcjbfzpt — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) October 4, 2022 Youre essentially building three layers of planning to balance ambition, realism, and risk management.

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6 Micro Commitments That Move Prospects Down Funnel

The Daily Egg

Micro commitments are those small steps you take to achieve a larger goal. In this case, its small steps a potential customer takes that pulls. The post 6 Micro Commitments That Move Prospects Down Funnel appeared first on The Daily Egg.

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Going Beyond Chatbots: Connecting AI to Your Tools, Systems, & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

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Payment Facilitator: Definition, FAQ, and examples

Payrix

What is a payment facilitator? A payment facilitator (or PayFac) is a software platforms all-in-one payment processing solution. Instead of your customers needing to create their own merchant account to process payments, you as the PayFac developer handle all the payments setup and complexity for them. Think of it as becoming the payments "master account" for all your customers.

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What is an ISV Partner? Here’s Everything You Need to Know About Independent Software Vendors

Stax

These days, software is no longer just a toolits the backbone of how modern businesses operate. From healthcare to construction to finance, every industry is powered by digital solutions tailored to their unique needs. At the heart of this transformation is a growing ecosystem of Independent Software Vendors (ISVs) building applications that plug into broader platforms and solve specialized problems.

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Dear SaaStr: Should I Buy a Great “.com” At a Crazy Price or Just Stick What the “.ai” We Already Have?

SaaStr

Dear SaaStr: Should I Buy a Great “ com” At a Crazy Price or Just Stick What the “ ai” We Already Have? It’s funny, a lot of folks are probably doing it the other way, trying to buy the.ai today Still, the larger question is does the URL even matter today? What I can tell you is sometimes it is worth it. One of the top SaaStr Fund investments is Owner, growing incredibly quickly.

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How to Be an Effective SEO Mentor — Whiteboard Friday

The Moz Blog

When you're set up for success, being a mentor can be a rewarding experience for you and your mentee. Miracles in-depth framework presented in this weeks Whiteboard Friday covers considerations like building trust, setting boundaries, and the qualities that make a great mentor.

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Understanding the IT-to-Employee ratio: Its rise and repercussions

BetterCloud

This blog is a deep dive into the IT-to-employee ratio reported in this years State of SaaS. Stay tuned for the full report. Its 2025 and its no surprise that the IT workload is immense. We live in a world where technology is not just a tool, but the very backbone of our operations. From governance and cybersecurity to data management and user support, the demands on IT departments are constantly escalating.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Complete Guide to SaaS Upselling: How to Increase Revenue from New and Existing Customers

Stax

For SaaS companies looking to scale, upselling is one of the most effectiveand often underutilizedrevenue levers. Instead of pouring resources solely into acquiring new customers, smart SaaS businesses focus on increasing revenue from existing customers by guiding them to higher tiers, unlocking premium features, and expanding their usage. This guide explores the ins and outs of SaaS upselling, from the strategies that work best to the tools and timing that maximize results.

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Top SaaStr Posts and Pods of the Week: YCombinator’s Fundraising Tricks, Notion + GitHub’s Secrets to Customer Success, Databricks’ CRO on Scaling

SaaStr

Top Posts: #1. The Problem with Small But Mighty AI Start-Ups #2. There Are Now 3,000+ Billionaires. 100+ Are in B2B. #3. B2B Startups Spend 15% of Revenue on Sales and 10% on Marketing, Per SaaS Capital #4. From 0 to 1 Billion Meetings: How Otter.ai Built a Bottom-Up AI SaaS Without a Single Sales Rep #5. The Top 10 Learnings from Launching SaaStrs Own AI: What Every B2B Founder Needs to Kno w Top Vids + Pods: #1.

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5 Perfect Customer Retention Emails + When to Use Them

The Daily Egg

A customer retention email is a message designed to keep existing customers engaged with your brand. Customer retention emails can take several different forms, from. The post 5 Perfect Customer Retention Emails + When to Use Them appeared first on The Daily Egg.

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MozCon Early Bird Tickets Are Live: Only 200 Available!

The Moz Blog

Ever felt priced out of MozCon or too far to attend? Early Bird tickets are live for new London and NYC eventsgrab yours now and learn SEO that actually works.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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Scytale Partners with Lasso Security to Streamline AI Compliance and Governance

Scytale

New York, NY, April 24, 2025 Were excited to announce that Scytale has teamed up with Lasso , a leader in GenAI security! This partnership is driven by one goal: to help organizations tackle AI compliance and governance with ease. It empowers businesses of all sizes to strengthen their AI compliance strategies, ensuring they stay ahead of emerging regulations like the EU AI Act and align with key AI frameworks such as NIST AI RMF and ISO/IEC 42001 for proper AI system management. “AI is ch

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No, I Will Not A/B Test That

Sparktoro

Marketers love to talk about A/B testing. Heck, Ive said it too. It sounds prudent. Responsible. Test before you commit! Dont waste resources! But the longer I work in marketing, the more I believe most A/B tests are a waste of time at least for small and medium-sized businesses.

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35 Critical Startup Metrics: From Pre-Seed to Exit

The Daily Egg

If your startup is working, there will be data to prove it. Investors expect to see that data clearly. So does your team. But not. The post 35 Critical Startup Metrics: From Pre-Seed to Exit appeared first on The Daily Egg.

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Moz’s Brand Authority: Multi-Market, More Features, More Data!

The Moz Blog

Moz's Brand Authority now delivers data across US, UK, Canada, and Australia, with expanded data on 2M brands and new integration in SERP Analysis and Keyword Gap tools. Discover how these improvements help you better understand your brand's global presence in an increasingly AI-driven search landscape.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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Best Sales Leadership Podcasts in 2025

Teamgate

Explore the top sales leadership podcasts of 2025, offering insights on strategies, team culture, and CRM integration for sales professionals.

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BlueSnap Wins the 2025 BigCommerce Technology B2B Excellence Award

BlueSnap

BlueSnap is thrilled to be honored with the 2025 BigCommerce Technology B2B Excellence Award. This prestigious recognition celebrates our longstanding partnership with BigCommerce and commitment to helping B2B businesses overcome their most pressing payment challenges. The post BlueSnap Wins the 2025 BigCommerce Technology B2B Excellence Award appeared first on BlueSnap.

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The Traditional Video Production Model No Longer Works in B2B (And What To Do Instead)

Adhere Creative

Lets say you did everything right. You hired a reputable crew. You scripted the message. You chose a great setting. You received a good-looking video that you put into play. And then. nothing happened.

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The Only Types of Social Proof That Sway Decision Making

The Daily Egg

Social proof is rooted in psychology, playing on the idea that people are influenced by the actions and opinions of others, particularly when they arent. The post The Only Types of Social Proof That Sway Decision Making appeared first on The Daily Egg.

Marketing 147
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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Do You Have a “Pricing Gap” Holding Back Sales? Many Do

SaaStr

So recently we had a SaaS buying experience that led to a No that is very common but many dont realize is there, or at least is there that much: A SaaS Pricing Gap We went to buy Riverside, a podcasting tool, after years of being on Zoom. We wanted to move to Riverside, but needed to gain confidence it would work for us 100%. Plus, we already pay for Zoom.

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Top CRM Features for Sales Collaboration

Teamgate

Explore essential CRM features that enhance sales collaboration, streamline workflows, and boost conversion rates for your sales team.

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Move Money Like a Pro: Usio for Lenders

USIO

Lets face it lending isnt just about approving loans anymore. Its about moving money faster, collecting payments smarter, staying compliant, and offering an experience that borrowers remember (for the right reasons). And if you’re still relying on outdated payment processes or cobbling together a patchwork of third-party vendors? You’re not just behindyoure bleeding time, revenue, and trust.

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Clouded Judgement 4.18.25 - The Hidden Value in the AI Application Layer

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now The Hidden Value in the AI Application Layer The big headline in startup land this week: OpenAI is rumored to be acquiring Windsurf in a $3 billion deal. Windsurf (formerly known as Codeium) is a powerful coding assistant, similar to products from Cursor or GitHub copilot.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Rabbits on Firetrucks Redux

Tom Tunguz

Two years ago I published an image of a rabbit on a fire truck to demonstrate how effective image generation was for blog posts. The conclusion at the time : the images were unusable. In 2025, the opposite is true - with one caveat. Prompt: Coupa & Thoma Bravo logos each in front of a cloud with a plus sign between them. 2023 2025 Two years has brought tremendous professionalism to new image.

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The New AI Paradigm: Great Outbound, Terrible Follow Up

SaaStr

The Strong Outbound, Crappy Follow Up. It’s now new, but it’s accelerating with AI. It’s going to be a more and more common playbook in the Age of AI. Take last week. I got an incredible well timed, well written email from an agency about helping on production side of our podcast. And we do need help. I told them to do a test project, and if it went well, we’d just use them.

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How to Create Mobile Surveys to Gather Real-Time User Feedback

User Pilot

When done right, mobile surveys receive up to 3x higher response rates than traditional web surveys. With 85% of adults keeping their smartphones within arm’s reach at all times, mobile surveys have become the most direct route to gathering authentic user feedback. But here’s the challenge: successful mobile surveys require a tailored playbook; what works on desktop can actively harm your mobile response rates.

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