SaaStr
MAY 29, 2025
At SaaStr + AI Summit 2025, Jason Lemkin and Kyle Norton CRO of $1B+ vertical SaaS leader Owner (where Jason is on the board) did a deep dive on AI in Sales today. And where it will be very soon. The AI-Native CRO: How Revenue Leaders Must Evolve or Risk Obsolescence 4 Top Learnings for Revenue Leaders 1. AI Curiosity Is Now a Firing Offense to Lack.
Tom Tunguz
MAY 29, 2025
Pricing changes are hard. Fundamental shifts in go-to-market strategy tied to pricing? Monumentally difficult. We recently dove deep into one such transformation with Barr Moses, CEO of Monte Carlo, during a Theory Ventures Office Hours. Monte Carlo, a data & AI observability pioneer, moved from traditional annual contracts to a daily revenue model.
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SaaStr
MAY 26, 2025
We’ve already seen something happen in support. You can’t automate 100% of support with AI yet. At least, not reliably. But you can automate 30%-40% of support for real … with top 10% CSAT. So what does that mean for inside sales? Probably something similar by 2026. A 50/50 Sales Team. 50% of your team are humans. 50% are AI. At least for SMB and more routine mid-market sales.
Predictable Revenue
MAY 29, 2025
Its tempting to say yes to everything, but if you want to build a business people refer to, doing everything is how you get forgotten. The post Give the People What They Ask For with Walt Maclay appeared first on Predictable Revenue.
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Rise to the next level of recurring revenue. Discover how recurring payments are reshaping industries beyond simple subscriptions, driving a $1.5 trillion market. Learn the crucial strategies for building scalable, secure, and seamless recurring payment infrastructure to boost customer retention and fuel growth.
User Pilot
MAY 27, 2025
What separates a good app from a great one? Its not just the design, features, or marketing. It’s what you do with the behavior data your app collects. And by behavior data, I dont mean installs (thats the easy part). I mean what happens after the download: how users navigate, what features they engage with, and where they drop off. All questions you can only answer with: Mobile app tracking.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Payrix
MAY 29, 2025
As a software company committed to your customers, you want to do everything you can to set them up for success. For many of your customers, success begins and ends with a seamless checkout experience, and one of the biggest sources of friction is false declines. Here are a few industry statistics from PYMNTS Intelligence to demonstrate what we mean. 11% of digital transactions in the US are falsely declined. 70% of falsely declined transactions are difficult to recover. 60% of merchants (your s
Kellblog
JUNE 1, 2025
This is going to sound difficult and run contrary to the industry conventional wisdom, but bear with me. When a B2B SaaS startup is hiring their first salesperson, I think they should look for someone who: Is a dyed-in-the-wool seller with sales blood coursing through their veins. Their first sales job was in high school and they’ve sold anything from dictionaries to shoes to cars early in their career.
User Pilot
MAY 27, 2025
When you think of Whatfix, your mind probably goes to a digital adoption or an employee onboarding platform. But for mobile, youd want to invest in a solution that truly gets the job done, aka one that improves user engagement and retention. The question is: Can Whatfix mobile give you what youre looking for? In this Whatfix Mobile review, youll find answers to three questions: What does Whatfix Mobile offer?
The Moz Blog
MAY 27, 2025
Is informational content still worth it in the age of AI Overviews? Discover how to rethink informational content to drive value, trust, and product impact.
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Codebases evolve rapidly, and your test automation should keep pace. However, many teams struggle with brittle scripts and growing test debt, which hinder delivery and increase risk. This guide illustrates how engineering leaders leverage AI to enhance the resilience and scalability of testing. You will discover how AI can automatically generate and maintain test cases, adapt to changing applications, and identify high-risk areas before problems reach production.
SaaStr
JUNE 1, 2025
Dear SaaStr: What are the most common mistakes first-time founders make when building enterprise sales teams? The most common mistakes first-time founders make when building enterprise sales teams are surprisingly consistent. Ive seen them over and over, and Ive made a few of them myself. Heres the breakdown: Hiring a VP of Sales Too Early : This is a classic.
Buffer Resources
MAY 27, 2025
Most social media networks want to draw users onto the platform and keep them there. But, once again, Bluesky is taking the path less travelled. The decentralized social platform loves subverting the norm, and their latest announcement is the perfect example. Bluesky is testing a new livestreaming feature , starting with a small group of accounts and a few high-profile partners.
How To Buy Saas
MAY 29, 2025
In an era when executives are bombarded with tech buzzwords, it’s vital to focus on real-world AI uses that deliver business impact. Imagine having an army of 10,000 super-smart workers willing to do your bidding 24/7 for free. This vivid idea captures AIs potential to act as assistants and insights machines, boosting efficiency and innovation.
User Pilot
MAY 29, 2025
Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. How do you turn that around and deliver mobile experiences that keep users returning to your platform ? This article will provide an in-depth guide. We covered: What mobile UX design is (and how it differs from desktop UX). A step-by-step walkthrough of the mobile user experience design process.
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Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
BetterCloud
MAY 27, 2025
Tired of wrestling with software licenses? Youre not alone! We wanted to dive into how to unlock a game-changing technique that can free up your schedule and your budget: automated license reclamation. Lets explore how implementing automated license reclamation can save you significant time and streamline your software asset management. The problem: Time wasted on manual license management For many, managing software licenses is a decidedly manual affair.
SaaStr
MAY 31, 2025
Dear SaaStr: How Much Equity Do You Give to Employees at Different Stages of Growth? Equity allocation changes dramatically depending on the stage of your company and the role of the employee. Here’s a breakdown of how to think about it at different stages of growth: 1. Pre-Seed / Seed Stage (Pre-Revenue or <$1M ARR) At this stage, you’re compensating for high risk with high equity.
ChurnZero
MAY 29, 2025
Some SaaS trends simmer; others ignite. Then there’s AI, in a category all of its own. This year, SaaS Capital’s industry-leading B2B Benchmarking Survey covered AI adoption and outcomes for the first time and the results are unequivocal: AI is no longer optional in SaaS. What started as an experimental tool has quickly become a defining lever of efficiency, productivity, and now profitability.
How To Buy Saas
MAY 29, 2025
The generative AI revolution has driven explosive growth in Large Language Model (LLM) applications. To build these AI-powered apps (chatbots, automated agents, RAG systems, etc.) more efficiently, developers rely on LLM orchestration frameworks. These frameworks provide pre-built components and workflowsabstracting away low-level detailsso teams can focus on logic and data integration.
Speaker: Tamara Fingerlin, Developer Advocate
In this new webinar, Tamara Fingerlin, Developer Advocate, will walk you through many Airflow best practices and advanced features that can help you make your pipelines more manageable, adaptive, and robust. She'll focus on how to write best-in-class Airflow DAGs using the latest Airflow features like dynamic task mapping and data-driven scheduling!
User Pilot
MAY 28, 2025
Youve seen great success with your product and want to turn it into a mobile app. But when you try to build it, you realize its way harder than it looks. As a product manager, Ive seen it become a constant loop of juggling SDKs, waiting on engineering sprints, patching together feedback tools, and praying your analytics make sense. Even simple tweaks, like updating a tooltip or pushing a reminder, can take weeks.
Chart Mogul
MAY 29, 2025
Were excited to bring AI-based enrichment to every ChartMogul customer, across both CRM and Subscription Analytics. Late last year, we quietly rolled out an AI-powered enrichment feature to a small group of customers. What began as an internal tool to enhance our own customer data quickly evolved into something much more impactful. Thanks to valuable … Were excited to bring AI-based enrichment to every ChartMogul customer, across both CRM and Subscription Analytics.
SaaStr
MAY 29, 2025
Dear SaaStr: We’re Starting a Big Paid Pilot. How Do Maximize the Chances of Success? For a paid pilot, especially with a big expansion opportunity, you need to be laser-focused on setting clear goals and success metrics that align with the customers pain points and desired outcomes. Heres what you should cover on the planning calls: 1. Clearly Define the Customers Success Criteria Start by asking the customer: What does success look like for you at the end of this pilot?
Tom Tunguz
MAY 26, 2025
Which level do I want to use AI? I find myself asking this question more & more frequently & I think the answer means at work I’ll be using many AIs - not just one or two. AI Level Use Case Description Chat-Based AI Find the best Italian restaurant in the North Beach neighborhood of San Francisco. In-App AI Find a document or generate an overview paragraph within Notion.
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A failed payment isn't just a lost transaction - it could mean a customer churning for good. But not all payment declines are the same. For SaaS businesses, decline reasons vary, shaped by customer demographics and the nature of your service. Understanding your decline reason make up can be a game changer when it comes to improving retention and revenue.
How To Buy Saas
MAY 26, 2025
Retrieval-Augmented Generation (RAG) is a cutting-edge approach in AI that combines large language models (LLMs) with real-time information retrieval to produce more accurate and context-aware outputs. In a nutshell, RAG lets an AI system look up relevant knowledge from a database or documents while generating an answer, much like an open-book exam.
User Pilot
MAY 27, 2025
Curious about WalkMe Mobile? This article provides an in-depth and honest review of the platform. We covered everything from features to pricing, along with insights from real users. Youll also see where WalkMe performs best and when another tool might be a better fit for mobile app engagement. Lets dive in! What is WalkMe Mobile? WalkMe Mobile is a part of the WalkMe platform built specifically for mobile apps.
Scytale
MAY 29, 2025
If youre running a SaaS business that collects or processes data from California residents, chances are youve heard about the California Consumer Privacy Act (CCPA) and its impact on how you manage personal information. But what if I told you that CCPA regulations arent just another regulatory headache to endure? In fact, CCPA compliance can be the key to building trust, setting your business apart in a highly competitive US market, and strengthening your security posture.
SaaStr
MAY 28, 2025
Dear SaaStr: What’s the Best Way to Build a Comp Plan for Account Managers Focused on Upsell? Building a commission plan for Account Managers (AMs) is a bit different than for AEs (Account Executives) because AMs are typically focused on retention, expansion, and upsells rather than net-new sales. The key is to align their incentives with the outcomes you want: happy customers, low churn, and growing accounts.
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Your payments integration is more powerful than you think. In today’s complex business landscape, treating payments as just a software feature is a missed opportunity for significant growth and customer acquisition. With the right partner, payments can become a strategy that leads to competitive advantages. Designed for software leaders, this playbook outlines how to harness the full power of a payments strategy to drive substantial revenue and enhance the overall customer experience.
Kalungi
MAY 29, 2025
Leading a small company to become big is all about focusing on your go-to-market. This article helps you identify and verify the market that you choose.
How To Buy Saas
MAY 27, 2025
Artificial intelligence is everywhere from smart content generators to coding assistants and its changing how SaaS products are built and marketed. Terms like Large Language Model (LLM) and AI tool often get tossed around interchangeably, but they arent the same thing. For SaaS founders, product managers, developers, and tech enthusiasts, knowing the difference matters.
User Pilot
MAY 31, 2025
Intercom first launched in 2011 and has since rolled out regular updates, including the Mobile SDK to bring messaging and support directly into native apps. But is Intercom Mobile still worth the investment in 2025 and beyond? This article will provide an in-depth review of the platform. Well cover its key features, pricing, and real user reviews. Then, show you where Intercom Mobile shines and when you might need alternatives.
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