SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. Godard Abel | Co-Founder and CEO @ G2.

Software Review 254

Software Review Scale Technical Review SaaS 254

User Pilot

MARCH 5, 2025

Self-service support: Userpilot empowers you to build and customize in-app resource center code-free. Intercom Intercom is an AI-powered customer service tool that equips teams to engage customers through omnichannel support and activity-driven automation. Salesforce service console. Customer support with Intercom.

Software Review 52

Software Review Engagement Software Scale 52

SaaStr

JANUARY 28, 2020

Aaron : Well, also, as someone who went through this, especially like the 2000, 2001 times. And I remember being at that Dreamforce in 2009, which was awful. Every retail shop was closed by 2000. Our monthly self-service churn went from like 3% to like 9%, right? ” I’m like, that sounds awful.

Sales Hiring 244

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 244

SaaStr

MAY 15, 2020

Then, I started a company, which I sold in early 2000. So, our products and services are around how can we help companies utilize open source more effectively, more securely, more responsibly, as well as contribute. ” At what point do you think professional services becomes too heavy weighted on the revenue front?

Sales Hiring 260

Sales Hiring Scale Technical Review Outsourcing Services 260