Remove 2000 Remove PayPal Remove SMB
article thumbnail

“7 Tips and Tricks to having happy customers at Scale” New Relic EVP, Roger Scott (Video + Transcript)

SaaStr

He had a company called Wily back in 2000 that he started, that ultimately sold on to Computer Associates, and really was seen as the father of the APM market segment, and learned a number of things in that experience that we then applied in terms of building New Relic, which is his second go around on the whole monitoring space.

Scale 235
article thumbnail

Kellblog Predictions for 2023

Kellblog

Companies who sell to SMB may see increased amounts of uncontrollable churn as customers cease operations. I disclaim that I am not a Musk fanboy and that, in general, I am disappointed by the PayPal mafia , which I once saw as so full of promise. Consumption pricing. Bankruptcy. Consolidation.

article thumbnail

GTM 130: Scaling to Billions: How DocuSign, HubSpot & Canva Built Winning GTM Strategies with Rob Giglio, Canva’s CCO

Sales Hacker

Like we will take a segment like SMB or enterprises, and we will say to ourselves, Oh, we’re going to launch this thing. Scott Barker: mafia, the infamous, uh, PayPal Rob Giglio: that’s a, I mean, those, that’s a group of very, very successful, um, leaders well beyond what I’m describing.

Scale 106