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Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?
Management teams should prepare themselves for activist investors and adapt their financial profile to keep valuations high. Those business-oriented CS teams who thought customer advocacy meant generating customers who advocate for the company will continue to thrive. Siloed ops led to QBRs that resembled tag-team cagefights.
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