SaaStock

JANUARY 25, 2019

Founded : 2002. Based on artificial intelligence, Hi Platform allows businesses to learn what people say about them on social media, to automate customer service and to communicate with users in real time. It has offices in Florianópolis, São Paulo, and New York City. CEO : Jaime De Paula. Based in: Florianópolis, Brazil.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

JULY 2, 2024

Situation Two If you go back and look, we’re nowhere near the highs after the internet bubble in 2002, when 53% of all rounds done were down rounds. In 2009, that spiked to 35%. While the number of down rounds raised has gone up and doubled over 2023, it’s still very low on a historical basis.

Venture Capital 305

Venture Capital Management Scale AI 305

FastSpring

APRIL 18, 2024

Steps taken by our support team to accomplish these goals included customer journey mapping, engaging with customers one on one, integrating artificial intelligence in our support processes, and even implementing interdepartmental service level agreements (SLAs).

Artificial Intelligence 78

Artificial Intelligence Customer Support Technology Engagement 78

Intercom, Inc.

JANUARY 24, 2019

Machine learning can get the right message or recommendation out in a responsive way – not just from the customer’s next best action, but from the sales perspective, too. You’ve had a number of roles at Salesforce since you joined the company back in early 2002, from product management to startup relations.

Scale 151

Scale Artificial Intelligence Machine Learning Technical Review 151

OpenView Labs

JULY 21, 2021

The idea that the latest is also correct holds in technical genres like software engineering, artificial intelligence, and the likes. That was 2002. The underlying assumption is that because it is current, it is correct. Or maybe that’s just my software engineer’s bias. Is Blockchain the technology unique?

Business 101

Business Artificial Intelligence Blockchain Software Engineering 101

Kellblog

MAY 12, 2024

Era 3 (1999-2002). We believe the Internet will require a wholesale rewrite of business intelligence (BI) tools and enable both existing internal and new external use-cases for BI. We believe that companies will need a centralized data catalog to help people find the data they need, and that machine-learning can help with that finding.

Strategy 122

Strategy Government Machine Learning Artificial Intelligence 122

SmartKarrot

FEBRUARY 3, 2022

Hi Platform uses artificial intelligence to help businesses learn what their customers are saying about them on social media, automate customer support, and engage with them in real-time. Founded in: 2002. Hi Platform is the leading customer relationship management platform in Brazil. CEO: Jaime De Paula.

Payment Methods 10

Payment Methods SaaS Payments Merchant Services Payment Services 10