Intercom, Inc.

JANUARY 24, 2019

You’ve had a number of roles at Salesforce since you joined the company back in early 2002, from product management to startup relations. When I started in 2002, I was the first product manager for the API. I had done some software consulting. So we said, “Hey, why don’t we do that with enterprise software?”

Scale 151

Scale Machine Learning Artificial Intelligence Technical Review 151

FastSpring

DECEMBER 21, 2020

My first job in tech was in 1998 as a software developer. In about 2002, I got into more of a leadership position for satellite offices of larger companies. You end up having very long, large meetings about tech and doing your due diligence. But I do enjoy running an awful lot. I’m going to date myself.

Technical Review 78

Technical Review Development Team Review Software Review AWS 78

SaaStr

MAY 23, 2019

Well in 2002, I know it was a long time ago. But in 2002 there were only two types of startups in existence. There was no other type of startup in 2002 when the internet bubble burst. Well, let me tell you, build software is really hard. So these decisions can have a big impact. And then finally delivery track record.

Sales Hiring 176

Sales Hiring Underperforming Technical Team Scale Startup 176