FastSpring

NOVEMBER 16, 2023

In case you missed it, our recent 2023 SaaS and Software Holiday Spend Report highlights how, whether your business focuses on B2C, B2B, or both , SaaS and software Q4 sales bumps are significant around the globe. SyncBack, our class leading backup software, was first released in 2003. Deal: “ 50% off everything.

Payment Solutions 88

Payment Solutions Software Review Payment Methods SaaS Payments 88

CustomerSuccessBox

JUNE 28, 2021

Net Promoter Score (NPS) was first developed in 2003 by Bain and Company and it measures the loyalty of customers to a company. If back in 2003 you’d ask me what are the chances that you’re going to recommend me, my friends, or my family on a scale of 1 to 10? Even in the b2b world, it is high. Is NPS still relevant?

Customer Success 52

Customer Success Scale Churn Trends 52

Intercom, Inc.

JANUARY 24, 2019

On the enterprise side or on the B2B side, we think about implementation, and we need to move that out of the way. With modern SaaS platforms, there’s no excuse for not having prebuilt templates for being able to ease from a single sign-on perspective.

Scale 151

Scale Artificial Intelligence Machine Learning Technical Review 151

Upscope

AUGUST 4, 2021

First coined by the Information Technology Services Marketing Association (ITSMA, what a mouthful) in 2004, Account Based Marketing (ABM) has become a critically important tool used by B2B companies worldwide. Founded in 2003, and with an annual revenue upwards of $1.5 But what exactly is ‘Account-Based Marketing’?

Marketing 52

Marketing Cloud B2B Engagement 52

Upscope

AUGUST 4, 2021

First coined by the Information Technology Services Marketing Association (ITSMA, what a mouthful) in 2004, Account Based Marketing (ABM) has become a critically important tool used by B2B companies worldwide. Founded in 2003, and with an annual revenue upwards of $1.5 But what exactly is ‘Account-Based Marketing’?

Marketing 52

Marketing Cloud B2B Engagement 52

User Pilot

OCTOBER 5, 2024

Developed in 2003 by Bain & Company, NPS has become the predominant customer success framework for two-thirds of the Fortune 1000. Recording only one response per customer : B2B products often have multiple end-users and decision-makers. To take advantage of it yourself, you must first learn how to calculate NPS.

Scale 59

Scale Technical Review Software Review Trends 59

Valuize Consulting

JUNE 10, 2020

C ustomer success processes in B2B software businesses today are often inefficient, siloed and lacking scalability. Lean has been used in Customer Service for almost two decades, as observed in 2003’s Harvard Business Review article “ The Lean Service Machine ” by Cynthia Karen Swank. Implementing lean customer success.

Customer Success 40

Customer Success Engineering Scale Technical Review 40

SmartKarrot

AUGUST 23, 2022

If any B2B SaaS (Software as a Service) company, or any company for that matter, had to choose one metric that measures their performance among the dozens of metrics, it would be the NPS or the Net Promoter Score. Almost every SaaS B2B Company trusts the net promoter score to assess its profitability and success in the true sense.

Scale 10

Scale Underperforming Technical Team Systems Review Software Review 10

SmartKarrot

MAY 18, 2022

Recommendations: This is yet another common technique that has been in use since 2003. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo. The pages can be customized according to the customers’ preference or the channel they have been redirected from.

Technical Review 10

Technical Review Scale Customer Lifetime Value Social Media 10

SmartKarrot

SEPTEMBER 22, 2022

The Net Promotor Score was created by Fred Reichheld in 2003 and is used by businesses globally. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo. The Net Promoter Score, also known as NPS, is a metric used to measure customer satisfaction (CSAT) and brand advocacy. But is that all?

Software 10

Software Scale Benchmarks Branding 10

SmartKarrot

JUNE 22, 2023

Today’s super dynamic B2B environment mandates everyone in the leadership to be more innovative to get things done! Microsoft launched OneNote in 2003, and it became a part of its Microsoft Office suite in 2007. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo.

Artificial Intelligence 10

Artificial Intelligence AI Search Underperforming Technical Team Machine Learning 10

SaaStr

APRIL 24, 2020

It started back in 2003, when I joined Omniture, which was an analytics company founded here in Utah. John Mellor: And that year, when I joined in 2003, Omniture did $8 million in revenue. In B2B and often in enterprise they’re mostly acquired often by events, and events have been so effective over the last few years.

Scale 239

Scale Leadership Technology Strategy 239

SmartKarrot

FEBRUARY 4, 2022

Boastcapital is a B2B SaaS automation software that assesses research and development (R&D) tax for businesses. Founded in: 2003. Since its inception in 2003, Splunk has been at the forefront of data solutions. Founded in: 2003. Founded in: 2013. Founder: Eugenio Pace. Boastcapital.

Marketplace as a Service 10

Marketplace as a Service SaaS AWS Cybersecurity 10

FastSpring

JANUARY 15, 2025

Since its inception in 2003, the show has facilitated over 10,000 business matchmaking meetings, making it the perfect venue for gaming studios looking to tap into the vast Chinese-speaking market.

Payment Services 157

Payment Services Merchant Services Payment Solutions Payments 157