Neil Patel

SEPTEMBER 12, 2020

Things to consider: Support channels – You will need to consider the different ways you can get in touch with support teams such as live chat, email, and phone. Some teams may also respond much quicker than others. Engagement – Unfortunately, some support teams are useless. Who should use Wix?

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

Sales Hacker

DECEMBER 30, 2019

Justin helped build the sales team in ZocDoc. It’s all about how to build a great culture, how to think about incentivizing a team, how to help pull out a quota if you’re going to miss the number, and some creative things you can do to get there. Today on the show, we’ve got Justin Welsh. Outreach has your back.

Sales Hiring 53

Sales Hiring Revenue Scale Underperforming Technical Team 53

Valuize Consulting

JUNE 10, 2020

Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. For example, sending an email to the wrong customer and creating a communication issue. Or perhaps not.

Customer Success 40

Customer Success Engineering Scale Technical Review 40

SaaStr

AUGUST 16, 2019

During his 5 years at PatientPop, Justin grew sales from $0 to $56m alongside the full build-out of the sales team. How did Justin communicate the situation to his bosses? What does Justin advise others in communicating burnout to their superiors? * What can leaders do to create an environment of safety for their team?

Scale 203

Scale Underperforming Technical Team Sales Hiring Interviewing 203