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Building Customer Success Into The DNA of Your SaaS Start-up - An Interview With Aaron Fulkerson, CEO, MindTouch

Outseta

10-25 minutes - Aaron shares how MindTouch now uses a customer success blueprint with each of their customers, which drives alignment not only throughout the sales and onboarding process but also across departments and with relevant executive sponsors. So I went around to the different product teams. Geoff: Sure.

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Decacorns & Unicorns in 2020: Founders Fund Keith Rabois and SaaStr’s Jason Lemkin (Video + Transcript)

SaaStr

Last month, housing sales in the US are actually ahead of last year, like literally ahead. I think it’s more overall more like 2000 to 2003 in Silicon Valley, but there’ll be some industries and celebrated goals that either aren’t effected as much or snap back very quickly. Somehow this defies logic but is true.

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SaaStr Podcasts for the Week with PatientPop and Plaid — August 16, 2019

SaaStr

Ep 257: Justin Welsh is the former SVP Sales @ PatientPop, the startup that offers the first all-in-one practice growth platform that’s HIPAA-compliant and is proven to grow your practice. During his 5 years at PatientPop, Justin grew sales from $0 to $56m alongside the full build-out of the sales team. Justin Welsh: Yeah.

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