2003 Consulting Underperforming Technical Team 
User Pilot
MAY 29, 2024
Nir Eyal is an author, speaker, and consultant known for his expertise in behavioral design and habit formation. Since 2003, he has co-founded and successfully sold two technology companies , Sunshine Business Development, LLC and AdNectar, Inc. Included in the top 5 best personal development books of the year by Audible.
User Pilot
JANUARY 8, 2021
Before we get into what is considered a good NPS score, we have some good news and some bad news. What Is Considered Good NPS Score, and What Is a Bad NPS Score? The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. What is a Bad NPS Score? Table of Contents.
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Sales Hacker
DECEMBER 30, 2019
Justin helped build the sales team in ZocDoc. He then went on to help build PatientPop to over 60 million in recurring revenue and now he’s consulting to SMB businesses. I came out of school in 2003 and really for the first six years of my career, I was pretty much what you would label a complete failure.
Outseta
AUGUST 23, 2017
You can’t have a top down budget created by an executive team and approved by the board, while also having self managed teams that are empowered to make decisions by sensing and responding to what the market and the business is telling them. In this case I was consulting with an early stage tech start-up.
Valuize Consulting
JUNE 10, 2020
Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. How were your company’s customer success processes created? Perhaps it was a carefully thought out initiative. Or perhaps not.
Kellblog
JULY 11, 2020
Good Strategy, Bad Strategy by UCLA Anderson professor Richard Rumelt is by far my favorite book on strategy. It’s borderline therapeutic to watch him tear down case after case of junk that is pitched by executives and consultants as strategy. The Core Concepts of Good Strategy, Bad Strategy. Why I Love This Book.
Kellblog
JUNE 7, 2020
Bad Fates That Can Befall Category Creators. Once you’ve created a category, what bad things can happen to it? Having contemplated the bad things that can happen to your category and reviewed some basic principles of categories, there is only one answer to the question: lead. That’s the topic of this post.
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