Remove 2003 Remove Customer Support Remove Product Marketing
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Top Lessons in Building Great Teams from Khosla Ventures (Video + Transcript)

SaaStr

Keith : So from 2003 to 2013 before I joined Khosla Ventures, I was a pretty active angel investor in Silicon Valley. I’m not sure I’m at product market fit yet. Customer support and product. Sales and product, sometimes. What’s the smallest deal you’ve done? I have an idea.

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Top Lessons in Building Great Teams from Keith Rabois and Founders Fund (Video + Transcript)

SaaStr

Keith : So from 2003 to 2013 before I joined Khosla Ventures, I was a pretty active angel investor in Silicon Valley. I’m not sure I’m at product market fit yet. Customer support and product. Sales and product, sometimes. What’s the smallest deal you’ve done? I have an idea.

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Customer Feedback Loop: What is it and How To Close it

User Pilot

Customer feedback loops help you keep your product relevant to the user. Everyone builds a product that they think is best for the market, but what you build might not be what the users want. You can’t afford to let your product become stale while the rest of the world advances. Upselling can come much later.

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A Look Back: Slack at $30,000,000 in ARR

SaaStr

In a kind of analogous way, everyone uses the Internet now, which wasn’t true certainly, when we started Flickr, in late 2003. I know that it sounds crazy to think of that as an aspect of marketing, but the biggest thing would be what we call customer experience. We started development in early 2004.

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