Remove 2003 Remove Scale Remove Underperforming Technical Team
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Book Review of Good Strategy, Bad Strategy by Richard Rumelt

Kellblog

Good Strategy, Bad Strategy by UCLA Anderson professor Richard Rumelt is by far my favorite book on strategy. ” Failure to face the challenge. “Bad strategy fails to recognize of define the challenge. ” His dismemberment of bad strategy is so surgical and so deft that it alone is worth the price of the book.

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The Best Website Builders (In-Depth Review)

Neil Patel

Or perhaps you work in marketing and are looking for ways to test and optimize your sales funnels. For instance, you may be setting up an online shop and your primary consideration may be a low learning curve, whereas somebody else may be thinking about a platform that can allow them to scale easily. Ease of use.

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Congratulations, You’ve Created a Category. Now What?

Kellblog

Bad Fates That Can Befall Category Creators. Once you’ve created a category, what bad things can happen to it? Having contemplated the bad things that can happen to your category and reviewed some basic principles of categories, there is only one answer to the question: lead. That’s the topic of this post.

Scale 109
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Breaking Down the Ultimate Question – NPS

ChurnZero

Net Promoter Score was first developed by Fred Reichheld, Bain & Company and Satmetrix in 2003. If you want to be a leading company in your industry, it’s critical that you respond and address your passive customers’ needs as quickly as possible and learn what it takes to earn that recommendation.

Scale 95
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PODCAST 90: Key Mistakes Companies Make while Building their Skills or Revenues w/ Justin Welsh

Sales Hacker

This week on the Sales Hacker podcast, we speak with Justin Welsh , Founder at The Official Justin. Justin is the former SVP of sales at PatientPop and a current advisor to it, as well as a tremendous number of SMB SaaS companies. Subscribe to the Sales Hacker Podcast. Sam Jacobs: Welcome to the Sales Hacker Podcast!

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The Case Against Budgets, Forecasts, and Performance Targets

Outseta

You can’t have a top down budget created by an executive team and approved by the board, while also having self managed teams that are empowered to make decisions by sensing and responding to what the market and the business is telling them. We don’t have any agreed upon budgets, or any sales reps with quotas.

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Engineering Customer Success Processes for Maximum Impact

Valuize Consulting

Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. This leads us to the reality of customer success processes in many companies today. Or perhaps not.