Remove 2003 Remove Technical Review Remove Underperforming Technical Team
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The Best Website Builders (In-Depth Review)

Neil Patel

Assuming of course you are like the vast majority of people with no technical skills. In this situation, this type of website builder will take all the technical complications out of setting up online. Some teams may also respond much quicker than others. Engagement – Unfortunately, some support teams are useless.

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Engineering Customer Success Processes for Maximum Impact

Valuize Consulting

Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. Fix your processes and THEN huge value can be realized from customer success technology. Or perhaps not.

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The Case Against Budgets, Forecasts, and Performance Targets

Outseta

You can’t have a top down budget created by an executive team and approved by the board, while also having self managed teams that are empowered to make decisions by sensing and responding to what the market and the business is telling them. In this case I was consulting with an early stage tech start-up.

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Net Promoter Score: The Complete Guide to NPS SaaS

User Pilot

Detractors (NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it. Reach out to promoters for online reviews to boost your social proof. Net Promoter Score, often abbreviated to NPS, was first devised in 2003. What is a bad Net Promoter Score (NPS) for SaaS?

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Breaking Down the Ultimate Question – NPS

ChurnZero

Net Promoter Score was first developed by Fred Reichheld, Bain & Company and Satmetrix in 2003. Since then it has been used heavily by companies, both large and small, to assess customer satisfaction and has become an important metric for growth-driven technology businesses. Unfortunately the news gets worse.

Scale 95
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Evernote vs Onenote? Or High Time to Move to New-Age Playbooks?

SmartKarrot

It offers you a detailed account of the strengths, weaknesses, and value propositions of these digital superpowers. Microsoft launched OneNote in 2003, and it became a part of its Microsoft Office suite in 2007. This quality is very important for enterprises that need teams to be working in collaboration.

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Congratulations, You’ve Created a Category. Now What?

Kellblog

I hear your company’s name all the time, I’m told business is doing great, and Gartner literally can’t stop talking about your technology and category.” Bad Fates That Can Befall Category Creators. Once you’ve created a category, what bad things can happen to it? That’s the topic of this post.

Scale 107