SaaStr

OCTOBER 23, 2024

Creating a Moat ”I definitely believe it’s a moat, and it’s the thing that got me most excited about the business,” René shares. Before BILL, around 2004, he started thinking more about this problem of doing finances with filing cabinets and a lot of pain, the same way it was done 60 years prior. Let’s look at what kind of moat it is.

SMB 300

SMB Payment Services Payments Payment Methods 300

SaaStr

NOVEMBER 18, 2020

They learned the importance of sales tax compliance the hard way—when they had to pay millions in back taxes. When the company first began web app development and selling software-as-a-service in 2004, their business model wasn’t even called SaaS. It’s not hard to understand how Basecamp got this wrong.

New CTO 220

New CTO SaaS Sales CTO 220

OPEXEngine

NOVEMBER 22, 2022

“Industry-Centric” SaaS business models offer an alternative SaaS company categorization to the “Customer-Centric” SaaS model, which is defined based on the “go-to-market” strategy used by a management team. When SaaS business models originated, the most successful venture-backed startups used a horizontal model.

Business Model 52

Business Model Business SaaS Scale 52

SaaStr

JANUARY 10, 2020

And in the course of doing that, I think I really discovered and fell in love with SaaS as a business model and it really doubled down on my interest in data analytics. With the business model of SaaS itself, it’s really fundamentally different than the business model of a traditional software licensed maintenance model.

Sales Hiring 162

Sales Hiring Outsourcing Services Scale CTO Hire 162