Intercom, Inc.

SEPTEMBER 26, 2019

The litmus test is if you’ve created a marketplace: are people actually building on your product because there’s value that you’ve created, or is it just a nifty integration? The upside of having this big two-sided marketplace and extending your product into tons of different products with an API is quite large. But are they platforms?

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business? We can do the private marketplaces.

Payment Solutions 151

Payment Solutions Payments Outsourcing Services SaaS Payments 151

Sales Hacker

FEBRUARY 7, 2018

Previously they may have only spent $1,000 when buying a SaaS service online. Now the services have matured where buyers are spending 20x in online services is relatively comfortable. In particular, post-2008 when a SaaS solution with its OPEX offering stood out from the conventional CAPEX solutions.

Scale 91

Scale Growth Hacking Scaling Sales Hiring 91

Sales Hacker

JUNE 20, 2022

In a recession, there will be a lot of “noise” in the media and marketplace. Recessions are times when you must have an elevated view of yourself and the value of your products and services. I personally had some of the best sales successes during the 2008 recession and I was not the most talented salesperson.

Sales Hiring 89

Sales Hiring Strategy Sales Leadership 89

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps.

Payments 121

Payments Merchant Services Payment Solutions Payment Services 121

User Pilot

JULY 28, 2023

Pros: Validate how effective your solution is with your target audience before starting development Particularly useful for service-based startups Cons: Users won’t always have the ‘concierge’ experience: other prototypes may be required #11 – Wizard of Oz MVP What is it? through split tests).

Marketplace as a Service 73

Marketplace as a Service Social Media Artificial Intelligence Machine Learning 73

Chargify

MARCH 28, 2018

While the convenience of combo meals abounds in all fast food restaurants today, in 1958 the opportunity to purchase a main dish, side, and drink for a set price (and less than if all the items were purchased individually) was a novel idea, and one that helped them stand out in a very competitive marketplace. TV is a great example.

Pricing 47

Pricing Innovation Scale SaaS 47

SaaStr

JULY 22, 2020

We got started in 2008 when we first spotted this sort of new place in investing, which we called seed. And Cameo for me is one which is a marketplace and now very much in the like the at home entertainment its like a whole lot of fun. So the travel industry isn’t just going to be spending a ton of money on SAS services anymore.

Venture Capital 220

Venture Capital Investment Travel Marketplace as a Service 220

Andreessen Horowitz

APRIL 9, 2024

A great way to look at this is through the lens of buyer psychology and the way that products and services get procured in the modern market. People are not buying technology products and services in isolation anymore. In 2008, I started a business called RJMetrics, which was basically the first SaaS analytics platform.

Scale 118

Scale Technical Review Sales Hiring AI 118

OpenView Labs

SEPTEMBER 3, 2020

A recent Gallup poll reported that June 2020 saw the most considerable drop in US employee engagement on record (more so than during the 2008 recession or after 9/11). Culture helps a company define itself, attract the right team members and customers, and differentiate in the marketplace.

Scale 98

Scale Scaling Underperforming Technical Team Company Culture 98

SmartKarrot

SEPTEMBER 18, 2020

Founded in 2008, it developed this AI-powered Chrome extension. The company then helps the more than 11,000 schools that use its services to analyze and act on the amassed data. It is an eLearning marketplace where tutors are able to create a course, add it to a library of 65,000+ courses and earn money from student tuition charges.

Technical Review 21

Technical Review SaaS Software Review Systems Review 21

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. Chase Merchant Services that we’re now a part of processes $1.2 Really the last major acquisition they did was in 2008, 2009 when they bought Bear Stearns in Washington Mutual.

Payment Services 133

Payment Services Merchant Services Payment Solutions Payments 133

SaaStr

JUNE 16, 2020

And he also has the, I don’t know, benefit or dubious distinction, but lived through this before in 2008 and 2009. Adnan Chaudhry: One of the guiding principles that helped me personally, I was here as Matt mentioned, I was here at Salesforce in 2008, 2009. So a lot of lessons that can be taken from there as well.

Sales Hiring 164

Sales Hiring Scale SaaS Payments Payment Services 164

Sales Hacker

DECEMBER 8, 2020

So there already exists an app store or the Instabase Marketplace where these first-party apps, you can go online now, download an app for automatically processing bank statements or driving licenses or passports. And it was essentially providing consulting services for people in my local town and surrounding area.

Scale 102

Scale Sales Hiring Sales Recruiting Technical Review 102

SaaStr

MAY 15, 2020

So, our products and services are around how can we help companies utilize open source more effectively, more securely, more responsibly, as well as contribute. And then, it’s a two-sided marketplace, so we’ve got subscriber companies that we provide support for the open source that they use. Keep it, keep, keep, keep it.

Sales Hiring 200

Sales Hiring Scale Technical Review Outsourcing Services 200

SmartKarrot

FEBRUARY 4, 2022

SaaS – Software-as-a-Service – is an umbrella term referring to a range of technologies and tools that facilitate the processing, storage, and management of big data using remote servers. The US market has high demand and supply of SaaS service providers. Amazon Web Services (AWS). AWS offers cloud services to businesses.

Marketplace as a Service 10

Marketplace as a Service SaaS AWS Cybersecurity 10

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Anita Nielsen. Anne Slough. Beth Sunshine.

Scale 135

Scale Sales Recruiting Sales Hiring VP of Engineering 135

Point Nine Land

OCTOBER 22, 2019

Both Jack and Rian had tech backgrounds and at the time were providing consulting services to the legal industry. Law practice management software existed, but it required on-premise service and tens of thousands of dollars in annual upkeep, which meant only the big law firms had access to it. Again, this was 2007.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

SaaStr

FEBRUARY 7, 2020

Or how the customer service team is going to deal with companies that aren’t renewing as planned? Where sales rep productivity’s maybe slightly more challenging to predict in the early days, or in marketplaces where actually you have to project your mindset out many years, three to five years to really see those unit economics.

Scale 179

Scale Underperforming Technical Team Investment Sales Hiring 179

SaaStr

JULY 26, 2019

In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world. 253: Leah Busque is currently a General Partner at Fuel Capital, an early stage venture fund located in Silicon Valley. She likes to invest across consumer, B2B saas, and technology infrastructure companies at the earliest stages.

Sales Hiring 146

Sales Hiring Scale SaaS Payments Payment Services 146

SaaStr

JULY 22, 2019

We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. The company started back in 2007, 2008. And I think it’s especially true of SaaS companies, when you start to think about the fact that everything is a service.

Scale 172

Scale Scaling Sales Hiring Underperforming Technical Team 172

OpenView Labs

JUNE 4, 2019

Our culture is fascinated with underdogs and overnight successes— companies, products, or services that seem to rise out of nowhere and completely change their respective industries. But these established companies drive what’s called “sustaining innovations,” which are modifications and improvements on existing services.

Innovation 71

Innovation Technical Review Travel Business Model 71

Sales Hacker

AUGUST 31, 2021

If you missed episode 175, check it out here: Protecting Migrant Children: International Social Service. Our private membership connects you with a network of thousands of like-minded peers and resources, where you can tap into leadership opportunities, training, mentorship, and other services made for high-growth leaders like you.

Product Marketing 67

Product Marketing Scale Marketing Pricing 67