SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 171

Payments Merchant Services Payment Solutions Payment Services 171

Sales Hacker

FEBRUARY 7, 2018

Historically, growth of a sales team was based on the revenue starting with $0M on day 1 of the year. However, in a SaaS model , the customer acquisition team can grow revenue to $1M in year 1. If the same team keeps performing at the same growth it will achieve $2M in year 2 – whilst the renewals come in at 100%.

Scale 101

Scale Growth Hacking Scaling Sales Hiring 101

SaaStr

DECEMBER 31, 2019

She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients. Ciara : Craig’s designed and led teams at enterprise and consumer companies including Salesforce, eBay, and Google.

Enterprise 162

Enterprise Underperforming Technical Team Scale B2B 162

BetterCloud

MARCH 11, 2021

DevOps is a practice that combines software and IT operations to shorten the development cycle and deliver high-quality software. As more enterprises adopt SaaS applications, it’s not hard to imagine a world in which most companies have dedicated SaaSOps teams. Will SaaSOps become more popular than DevOps?

Underperforming Technical Team 52

Underperforming Technical Team Technical Review Software Review Engineering 52

ChurnZero

AUGUST 4, 2023

If we plugged the numbers from the example above into the equation, it would look like this: 2% = 2 100 However, theres an important nuance in customer success metrics. So, while the churn rate is an important metric, its also a warning signal, not a diagnosis. Often, it develops slowly over time.

Churn 52

Churn Underperforming Technical Team SaaS Outsourced Development 52

OpenView Labs

MAY 29, 2020

Develop subscription models. Your marketing team can include staff, agencies, consultants and inexpensive people overseas hired through platforms like Fiverr and Upwork. John Quelch, Dean of The University of Miami Herbert Business School, Harvard Business Review , 2008. Some industries have used subscription models for decades.

Payment Methods 54

Payment Methods Sales Hiring Marketing Advertising 54

Andreessen Horowitz

OCTOBER 16, 2023

Bansal shares this and other key milestones and frameworks for company building in conversation with a16z general partner Peter Levine; enterprise deal team partner Satish Talluri (who was a director of product and growth operations there); and Sonal Chokshi. This was 2008, right? the night before it was to IPO). Satish: Exactly.

Product Marketing 78

Product Marketing Scale Sales Hiring Sales Recruiting 78

SaaStr

JULY 20, 2021

The session that I’m talking about is basically about the board dynamic and about how to survive this valley of death and bring not just yourself and your team but your extended team, including your board, across that until you cross the $1 million mark, and then the $10 million mark and keep going beyond. There we go.

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Underperforming Technical Team Sales Hiring AWS Business Model 246

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. New Relic’s General Manager, Mark Weitzel, weighs in on how you can support your developers.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . Skills for SaaS Sales Team. 6 Essential skills for SaaS inside sales team to boost product’s sales. 3 examples for you).

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

MAY 27, 2020

Well, the 2008 economic insecurity, we passed the $700 billion stimulus called TARP. They don’t want to p**s off management teams that face dilution from down rounds. I don’t think we really know how bad things can be. They’ve realized, Hey, we can work effectively as a distributed team.

Technical Review 271

Technical Review Payment Services Payment Methods Development Team Review 271

SaaStr

MAY 15, 2020

Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process? Harry Stebbings: Can I ask, if we take that to a practical level, because I totally agree in terms of that career development, and the thriving. What works? What does not work?

Sales Hiring 260

Sales Hiring Scale Technical Review Outsourcing Services 260

SaaStr

MAY 2, 2019

Join Vlad Shmunis, founder, chairman, and CEO of RingCentral as he discusses RingCentral’s journey from a two-person startup to a $7B market cap global enterprise communications company (NYSE:RNG) — the good, the bad, and the ugly. It’s how do you transition the team, how do you not loose each and every friendship that you’ve ever had?

Scale 204

Scale Business Sales Hiring CTO Hire 204

SaaStr

DECEMBER 10, 2019

We grew our team by 50% this year, continuing to grow. So I think like anything it’s been good and bad. We had built this amazing team that I wanted to make sure that we continued to sort of grow and invest in and kind of keep the band together. And I think our team has done that too. Tina Hsiao : Yeah.

Payment Services 182

Payment Services Merchant Services Payment Solutions Payments 182

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business? We really wanted to simplify supply chains.

Payment Solutions 179

Payment Solutions Payments Outsourcing Services SaaS Payments 179

SaaStr

OCTOBER 24, 2019

Jos White of Notion and Christian Lanng of Tradeshift team up to show you how to work within, and sometimes around, rules in the workplace. Exited to Semantic in 2008 and had a good exit for the early SaaS businesses then set up Notion and we focus on SaaS companies, mainly in Series A in the European market. Work smarter, not harder.

Payments 133

Payments Payment Features SaaS Payments Underperforming Technical Team 133

SaaStr

FEBRUARY 7, 2020

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. What is the ability of the company to continue to build an incredible team?

Scale 216

Scale Underperforming Technical Team Investment Sales Hiring 216

SaaStr

APRIL 16, 2020

In Today’s Episode We Discuss: * How Carolyn made her way across the pond from Head of US Communications at Orange to GM of Method in SF to then playing a key role in the marketing team at PagerDuty? * In terms of tone, what is the right tone to approach the broader team with? in about 2008. What tools do they use? *

Scale 222

Scale Underperforming Technical Team Leadership Branding 222

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. Prior to that, he led sales teams all over the country, and we’re incredibly excited to have on the show. And every week we’re onboarding three to four to five teams. This was 2008. Now, before we get there, we want to thank our sponsors.

VP of Engineering 106

VP of Engineering Scale Development Team Review Technical Review 106

SaaStr

JUNE 28, 2019

In Today’s Episode We Discuss: * Does David Skok believe that ACV should sit at the top of the metrics stack? What are the 4 metrics that fundamentally matter in your business? I think the picture I want to play out here is why our metrics are important? Today we’ll hear from David Skok on this one.

Outsourcing Services 134

Outsourcing Services Scale Sales Hiring SMB 134

OpenView Labs

JANUARY 29, 2020

Freemium Model for SaaS – The Good, The Bad, and The In-between. For certain customer profiles or market segments, it may be necessary to combine freemium with a sales team. Key Metrics to Track for Converting Freemium to Paid. Here are the metrics you absolutely need to be tracking to get freemium right.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

SaaStr

JULY 29, 2020

Michelle : During the economic downturn right after the financial crisis in 2008. So we’re really proud of that and our whole team is really proud of that. And I just remember Matthew and Lee and I, and our team of the original eight people who really worked on this idea. Michelle Zatelyn | COO + Co-Founder @ Cloudflare.

Sales Hiring 251

Sales Hiring Outsourcing Services Scale Sales Recruiting 251

SaaStr

FEBRUARY 21, 2020

David is also the author of foreentrepreneurs.com the must read blog in the world of SaaS metrics. How does David think about scaling sales teams? Harry Stebbings: And David is also the author of foreentrepreneurs.com, the must read blog in the world of Saas metrics. . Do you need business development reps?

Scale 219

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 219

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Before that Bob co-founded RJ Metrics, where he built a global base of online retailers leading to their acquisition by Magento Commerce in 2016. What were the core mistakes that he made with RJ Metrics?

Sales Hiring 162

Sales Hiring Outsourcing Services Scale CTO Hire 162