Remove 2008 Remove Onboarding Remove Payments
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5 Key Steps to Evolving Your Offering Into a Platform with Eventbrite and Stripe (Video + Transcript)

SaaStr

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 174
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Customer retention is the new conversion

Intercom, Inc.

They help their users be successful, and that means providing great onboarding. At Traction Conference, an event all about how to keep and grow customers and revenue at scale, I explained how to build onboarding based on your customers’ goals, and why when your product improves, your onboarding must improve with it.

Retention 223
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Marketing Automation: What is it, Examples & Tools [2021]

Neil Patel

But marketing automation tools make your job a little more painless, so you and your team can focus your time and attention on other efforts that drive revenue. lets you send targeted messages to your customers that you can craft based on how they interact with your business. Use Customer.io to Automate Timely Emails.

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Sales and GTM in Uncertain Times with Adnan Chaudhry and Matt Garratt (Video + Transcript)

SaaStr

And he also has the, I don’t know, benefit or dubious distinction, but lived through this before in 2008 and 2009. So I think that is somewhat of a good news in this in that SaaS businesses are sticky. How do we make them feel part of the team and integrate them? So a lot of lessons that can be taken from there as well.

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Know Your Customer (KYC): What It Is and How to Comply

Stax

That’s the amount of non-cash payments made in the U.S. Even if you’re not in the financial industry, you’ll need a payment processor or payment service provider (PSP) to start generating revenue, which means you’ll need to either have a proper risk management framework in place—or work with a PSP that has one.

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How QuikNode is Handling Growth in the Blockchain Industry

Baremetrics

While blockchain technology was spearheaded by Bitcoin starting from 2008, using the technology for other applications became popularized around 2017. How could they build web infrastructure to onboard the next billion users to the fast approaching Web 3.0? Reduce failed payments. Best of all, it integrates easily and quickly.

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Covid-19 is increasing the risk of churn: What should customer success do?

CustomerSuccessBox

This is where the superhero called recurring revenue comes in and saves the day. The last time the world had an economic meltdown was 2008-09 during the subprime crisis. your internal chat platform and f. So, a CSM never has to leave the platform to perform daily tasks. But is customer success ready for covid-19?

Churn 52