Customer retention is the new conversion
Intercom, Inc.
MAY 1, 2018
I’ve been working with my co-founders since 2007-2008. We gave up chasing these mythical “grow your website with this one weird trick” things. Then you get them to your website. What the hell happens when they land on your website? What the hell happens when they land on your website? This was around 2010.
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