2009 Customer Success PayPal 
SaaStr
MAY 15, 2019
About Nick… Nick Mehta and Anthony Kennada presented on how to create a new category (customer success). Gainsight’s customer success software empowers companies to increase revenue and decrease customer churn. He moved the company to San Francisco in 2009. Nick Mehta Gainsight CEO.
SaaStr
APRIL 16, 2023
Android followed after, and that really, late 2009, early 2010, that suddenly changed. I know, because we were working on a game, we started our company in the beginning of 2009, and we completely missed the boat. I met you probably before that, you come out of PayPal and all this, and it’s a change. Jason : Got it.
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SaaStr
DECEMBER 10, 2019
Really the last major acquisition they did was in 2008, 2009 when they bought Bear Stearns in Washington Mutual. We compete with Stripe and PayPal and Adyen and these are sort of very well funded, very sort of driven technology companies. Bill Clerico : And by the way, I think that’s so atypical in acquisitions.
Kellblog
FEBRUARY 2, 2023
But in 2009, with the founding of A16Z , came a new era of founder friendliness and along with it a founder invisibility cloak (or should I say invincibility cloak) whereby the presumption that the founder should run the company became nearly absolute. The founder friendliness pendulum : the invisibility cloak loses some power. Model wars.
SaaStr
JANUARY 7, 2021
SaaStr 320: SaaStr CEO Jason Lemkin and Gainsight CEO Nick Mehta on What It Was Like in 2008-2009 and What We Can Expect for 2020. David Sacks is best known as the Founder and CEO of Yammer or the product lead at Paypal. We’re obviously in a very unique situation today.
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