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5 Interesting Learnings from SurveyMonkey. As It Crosses $300m in ARR.

SaaStr

It stayed small until 2009 when the founders were bought out by a private equity firm. Its growth has been more slow-and-steady than traditional rocketship, crossing $69m in Q4 revenues (let’s call that $280m+ in ARR, so soon to be $300m) — growing 17% a year by revenue, and 10% a year by customer count.

Scale 273
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What The Downturn Will Probably Look Like in SaaS

SaaStr

The first thing SMBs did was look at their credit card payments and cancel everything they could. Anyone processing a lot of SMB and credit-card deals saw churn probably double. They still needed to process payments, track orders, ship orders, run financials, sign contracts, store data, etc. Almost irrationally.

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The decade software ate the world

Intercom, Inc.

Facebook was peerless, however, in being able to harness and monetize all that attention, even if that success brought uncomfortable scrutiny. In Asia, the likes of Alibaba’s Alipay and Tencent’s WeChat Pay demonstrate how apps are revolutionizing our economies – they have swiftly become the default payment mechanism across China.

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How to Pitch Your Seed Stage Startup with Y Combinator’s Michael Seibel (Video + Podcast)

SaaStr

They collect the payment online and take a 15% fee for every booking. It’s 2009, and the Obama Inauguration is happening in town. Airbnb handles the payments and gets you a guest, and now your rent is covered for the next couple of months. All other products that came before Airbnb didn’t process payments.

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Why India Leads in Digital Payments

Andreessen Horowitz

Over the past decade, India’s central bank—the Reserve Bank of India (RBI)—has become one of the most proactive regulators in the world, advancing the digitization of payments and financial services at a rapid pace. Most importantly, perhaps, was the introduction of UPI in 2016—an instant, free national mobile payment system based on Aadhaar.

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Pricing Strategies to Combat Stagflation

FastSpring

When FastSpring’s Chief Product Officer Kurt Smith worked with growth-stage to Fortune 100 companies at Accel-KKR, he consistently saw pricing as one of the most essential growth levers they employed to meet their next revenue goal. How FastSpring’s platform allows companies to test their pricing (2 minutes): Full Videos.

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SaaStr Podcasts for the Week with Matt Garratt, Trisha Price, David Schmaier, Rob Bernshteyn, and Jason Lemkin

SaaStr

A few of the leading companies in the Cloud 100 list, as put together by Forbes, of leading enterprise software companies are in industry verticals and just on the Salesforce platform, the three most valuable companies built on the platform were industry-vertical companies, including nCino, Vlocity, and Veeva.