SaaStr

MAY 26, 2019

It stayed small until 2009 when the founders were bought out by a private equity firm. Its growth has been more slow-and-steady than traditional rocketship, crossing $69m in Q4 revenues (let’s call that $280m+ in ARR, so soon to be $300m) — growing 17% a year by revenue, and 10% a year by customer count.

Scale 273

Scale SaaS Payments Payments Payment Services 273

SaaStr

SEPTEMBER 26, 2019

What we learned from ’08-’09 in SaaS: First, SMB churn went through the roof — as SMBs went under much more quickly and often. As soon as the economy went south, SMBs started to simply go bankrupt and/or shut down. And even before they did, panic set in in businesses with no cash reserves. functioned.

SaaS Payments 280

SaaS Payments Sales Hiring Scale SMB 280

FastSpring

SEPTEMBER 16, 2022

When FastSpring’s Chief Product Officer Kurt Smith worked with growth-stage to Fortune 100 companies at Accel-KKR, he consistently saw pricing as one of the most essential growth levers they employed to meet their next revenue goal. How FastSpring’s platform allows companies to test their pricing (2 minutes): Full Videos.

Pricing 146

Pricing Payment Solutions Payment Services Scale 146

SaaStr

JUNE 16, 2020

And he also has the, I don’t know, benefit or dubious distinction, but lived through this before in 2008 and 2009. So I think that is somewhat of a good news in this in that SaaS businesses are sticky. How do we make them feel part of the team and integrate them? So a lot of lessons that can be taken from there as well.

Sales Hiring 216

Sales Hiring Scale SaaS Payments Payment Services 216

ChurnZero

JUNE 19, 2020

It is no secret that customer churn hits recurring revenue businesses hard, but what’s its real impact on their long-term health and valuation? This is also annual payments only. The bigger comment is divorce from contract; it’s just based on payments. If you joined late, we went through definitions.

SaaS Payments 72

SaaS Payments Retention Metrics Payment Solutions 72

SaaStr

JULY 26, 2019

To date, Eric has raised over $12m for Zylo from some of the best in the business, including Byron @ Bessemer, Salesforce, GGV, Semil @ Haystack, and the team at High Alpha. Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. ” Is it SMB or is it Enterprise?

Sales Hiring 168

Sales Hiring Scale SaaS Payments Sales Recruiting 168

Sales Hacker

DECEMBER 10, 2024

Highlights: (08:58) Building the first SaaS product and transitioning to recurring revenue. (14:58) 29:06) The importance of sales playbooks and codifying the sales process. (35:30) 35:30) Optimal team structures for SMB sales organizations. (52:25) 29:06) The importance of sales playbooks and codifying the sales process. (35:30)

Scale 115

Scale Sales Hiring Scaling CTO Coach 115