Tom Tunguz

AUGUST 26, 2014

in 2009 revenue to 2013 revenue of $71M - an 88% CAGR. HubSpot is the second fastest SMB SaaS company to IPO yet, achieving the mark within 8 years. Most other SMB companies, defined for this analysis as having an ARPC of less than $15,000, took at least one more year to go public. FLTX 2004 10 128. CTCT 2007 9 31.

Benchmarks 113

Benchmarks SMB Metrics SaaS 113

Tom Tunguz

JANUARY 14, 2015

Based in New Zealand, Xero has built a widely adopted small-to-medium business (SMB) accounting solution that counts 371,000 paying customers, a figure that grew 76% in the last 12 months. First, Xero is a glowing example of a successful SMB SaaS company. Xero Income Statement 2007 2008 2009 2010 211 2012 2013 2014.

Benchmarks 100

Benchmarks Metrics SMB Outsourced Development 100

SaaStr

JUNE 16, 2020

And he also has the, I don’t know, benefit or dubious distinction, but lived through this before in 2008 and 2009. Adnan Chaudhry: One of the guiding principles that helped me personally, I was here as Matt mentioned, I was here at Salesforce in 2008, 2009. It’s the SMB space. Adnan Chaudhry: Thanks, Matt.

Sales Hiring 216

Sales Hiring Scale SaaS Payments Payment Services 216

Hitenism

DECEMBER 26, 2016

SMB-focused companies often find growth by going upmarket. Freckle Time Tracking launched in 2009 and 7 years later, it’s pulling in close to $800k in ARR. Sales has become a saturated channel. To win at sales, you need to nail the core story of your sales pitch to help you stand out from the noise.

Scale 152

Scale SaaS Marketplace as a Service SMB 152

SaaStr

NOVEMBER 19, 2019

So I went down the hall, met with the head of marketing, and I discovered a lot about in bound SaaS, about SMB, the importance of building this machine as I call it now that generates all these lovely leads. They all looked at me really weird because remember, I’d never done SMB before. We were profitable by 2009.

Scale 187

Scale SMB VP of Engineering Leadership 187

InsightSquared

MAY 22, 2019

In 2009, I promoted the top mid-market rep in my region to the enterprise team, making the common mistake that traits of success in mid-market equal success in the enterprise. It is worth expanding on the profile needed to run an enterprise deal also. Big mistake. Proposal management plans are the glue that binds the people and process.

Sales Hiring 94

Sales Hiring Enterprise Engineering Outsourcing Services 94

Intercom, Inc.

JUNE 21, 2018

But I couldn’t raise the money for the startup; this was 2009, right after the recession. There’s not really a lot of SMB, which is more like growth hacking rather than breaking into bigger deals. A lot of the companies I advise are selling to mid-market and above, and that’s where my value is.

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

Sales Hacker

NOVEMBER 5, 2018

I have, since 2009, hired 20+ outsourced resources from all over the world for tasks such as data research, web design, translations, voiceover talent and more. I recommend keeping SDR emails at a maximum of 3000 per month or 150 per day, and make sure that autodialers are only used for SMB campaign.

Outsourcing Services 94

Outsourcing Services Outsourced Development Sales Outsourcing Underperforming Technical Team 94

OpenView Labs

MAY 29, 2020

In early March Shopify’s SMB customer concentration made it reasonable to assume there would be adverse financial impact from COVID and the stock traded down nearly 40% from all time highs (vs. ~35% Also this week Bloomberg reported the highest level of bankruptcies since 2009. 35% for the broader SaaS index).

Marketing 52

Marketing SMB Benchmarks Pricing 52

ChurnZero

JUNE 19, 2020

They didn’t really exist in mass during 2008 and 2009, so we’ve never really seen it. We’ve had a hard time with the businesses that sell into the SMB. It’s important in a lot of different ways. This is also the first time SaaS companies have ever been tested in a down market.

SaaS Payments 72

SaaS Payments Retention Metrics Payment Solutions 72

How To Buy Saas

APRIL 14, 2022

Starting off as early as 2009, with a view to making Email Marketing easy and Pocket friendly; Sendinblue soon entered the race of market leaders, providing Email Marketing solutions as their USP and other features ranging from CRM, Marketing Automation, Transactional Emails, SMS, Landing Pages, and Facebook ads. SignUp For A Free Trial.

Systems Review 52

Systems Review Software Review Scale Pricing 52

SaaStr

JANUARY 28, 2020

I remember about three years ago, Marc Benioff gave some interview and he said his biggest regret was not continuing to hire sales professionals through 2009, his number one regret. And I remember being at that Dreamforce in 2009, which was awful. SMB numbers are harder to get with, but it’s like 60 or 70 for SMBs.

Sales Hiring 246

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 246

SaaStr

JULY 26, 2019

Why does Eric believe that the bar for execution in SaaS in 2019 is so much higher than in 2009? ” Is it SMB or is it Enterprise? You make that decision based on the fact that your profile fits either an SMB or Enterprise. Then, you can decide, is it a high volume play in the SMB? What needs to change? What is it?

Sales Hiring 168

Sales Hiring Scale SaaS Payments Sales Recruiting 168

SaaStr

DECEMBER 12, 2020

As for Kate, prior to making the move to Notion just last month, she spent an incredible 8 years at Dropbox including holding roles such as Head of Sales Development, North America and Director of Global SMB Revenue and Operations. Before Notion, Kate spent 2 years at Salesforce in the corporate sales and enterprise business units.

Scale 214

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 214

Kellblog

FEBRUARY 2, 2023

But in 2009, with the founding of A16Z , came a new era of founder friendliness and along with it a founder invisibility cloak (or should I say invincibility cloak) whereby the presumption that the founder should run the company became nearly absolute. The founder friendliness pendulum : the invisibility cloak loses some power. Bankruptcy.

Software Review 130

Software Review Development Team Review Underperforming Technical Team Scale 130

Sales Hacker

OCTOBER 7, 2021

It took me a long time to admit to myself that I don’t enjoy transactional SMB sales. Sarah is the CEO of multi award winning agency VerriBerri, which was founded in 2009. What is your best piece of career advice for women in sales? Be honest about what you enjoy doing and don’t settle for anything less. Sarah Kauter.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

SaaStr

SEPTEMBER 4, 2020

And to shift resources, we had to automate more and more of our SMB offering and make sure that we could refine our product to make sure self service journeys were more productive and frictionless. It was 10 years in, 2010, 2009-ish when we launched our freemium plan, everything took off. Ben Chestnut: It had to be freemium.

Scale 205

Scale Underperforming Technical Team Sales Hiring Branding 205

SaaStr

JANUARY 7, 2021

SaaStr 320: SaaStr CEO Jason Lemkin and Gainsight CEO Nick Mehta on What It Was Like in 2008-2009 and What We Can Expect for 2020. SaaStr 328: SaaStr CEO Jason Lemkin and Gorgias CEO Romain Lapeyre on What They’re Seeing with SMB E-commerce Customers. We’re obviously in a very unique situation today.

Scale 298

Scale Sales Hiring Scaling B2B 298

SaaStr

AUGUST 16, 2019

I didn’t take it very seriously and I sort of got my break in 2009. I think if you’re an SMB SaaS like I’ve been and you don’t have a dual sided marketplace that requires price integrity, I think that you can use it to drive some results. I was average to below average. I was pretty immature.

Scale 207

Scale Underperforming Technical Team Sales Hiring Interviewing 207

Sales Hacker

DECEMBER 10, 2024

35:30) Optimal team structures for SMB sales organizations. (52:25) And a fun fact I just learned as I was doing some research before this, you were also employee number one at a flip-flop company back in 2009 before getting into tech. Highlights: (08:58) Building the first SaaS product and transitioning to recurring revenue. (14:58)

Scale 116

Scale Sales Hiring Scaling CTO Coach 116