2010 AWS Underperforming Technical Team 
SaaStr
JUNE 15, 2021
Twilio is a cloud communications platform that allows software developers to embed communications into the apps that they’re building. He said, “I feel so bad. Jeff : I felt really bad, because you plan way ahead. For real, why is the developer market bigger today? He’s the only CEO that ever called.
SaaStr
APRIL 30, 2022
The second constituent there is the developer. Why do developers love SaaS products? Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer. Low touch you’re gonna talk a lot about what we call customer success teams.
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Intercom, Inc.
JANUARY 12, 2022
My job was to look at what was happening in the world economy – it was like 2010 at the time, and so everything was kind of falling apart – and then look at data about it and try to come up with recommendations about what policymakers should do. However, we’ve had a great team. In that sense, it’s been very challenging.
SaaStr
SEPTEMBER 12, 2019
At Twilio, I think my entire job there my first two years was throwing t-shirts at people, because everyone had a Twilio t-shirt I think in the developer community in 2010, and that was our marketing strategy. Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more.
Outseta
MAY 8, 2020
Exactly 10 years ago today—May 10, 2010—I slinked through office doors that opened to my first day of work at a “real job.” What I’m hoping this post provides is an objective look at the world of technology start-ups—the good, the bad, and the ugly. Musing after a decade spent building SaaS start-ups By Geoff Roberts 20 min read.
Andreessen Horowitz
APRIL 30, 2024
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Outseta
AUGUST 23, 2017
You can’t have a top down budget created by an executive team and approved by the board, while also having self managed teams that are empowered to make decisions by sensing and responding to what the market and the business is telling them. The executive team needed this plan to drive alignment. Planning is guessing.
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