Remove 2010 Remove Payment Solutions Remove Retention
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Customer retention is the new conversion

Intercom, Inc.

The latest batch of billion-dollar companies are built on high customer retention. This was around 2010. It is effectively the app store for the web, but it’s weirdly even more addictive. That whole idea is this concept of customer retention, and it’s the next frontier.

Retention 223
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Scaling The Top SMB SaaS Companies: What It Takes with GGV Capital Managing Director Jeff Richards and GGV Capital Partner Tiffany Luck (Pod 647 + Video)

SaaStr

The SMBTech economy is very different from enterprise software, and there is massive opportunity to capture it. Rewind The Clock — How Did We Get Here Most small businesses in pre-2010 didn’t have computers in their store or restaurant. Companies were forced to transition from pen and paper to digital solutions quickly.

Scale 245
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Top 10 Tools to Get Your App PLG-d

Frontegg

Product-Led Growth (PLG) is a consumer-centric scaling, conversion, and retention philosophy that uses the product itself as the primary growth driver. The 80s and 90s were all about physical purchasing and installation of software CDs and floppy disks. This innovative software tool is a proven and tested customer engagement booster.

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SaaStr Podcasts for the Week with Matt Garratt, Trisha Price, David Schmaier, Rob Bernshteyn, and Jason Lemkin

SaaStr

I am Matt Garratt, Managing Partner of Salesforce Ventures, and we will be talking about the secrets to building a $1 billion vertical SaaS company, and we’re very fortunate to have two executives from leading enterprise software companies who have done this. I was amazed by the app exchange. Actually, two.

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A Look Back: “SaaS Metrics Masterclass: Key Business Metrics, Pricing Strategies and Billing Models with Stripe’s Head of France and Southern Europe, Guillaume Princen” (Video + Transcript)

SaaStr

And account management, which is basically around for retention and also upsell of different products. When Patrick and John in 2010 were at Y Combinator and spend their days doing office hours with the whole Y Combinator and a little water in the valley. Sitting down with folks and helping them to integrate Stripe on their U app.

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Stripe Reports: What Is and Isn’t Available

Baremetrics

(mostly referred to as Stripe) was founded in 2010. Stripe is a payment processing company but is also used to create reports. Close to 2 million websites use Stripe reports and the company holds a 18.54% market share in the payments processing category. Stripe is a payment processor with some financial reporting.

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Small Business Saturday Success Tips for 2023

Stax

TL;DR Founded by American Express in 2010, Small Business Saturday encourages consumers to shop at local small businesses. It was established by American Express in 2010 and gained official recognition from the US Senate the following year. Offer loyalty rewards and discounts to foster retention. Small Business Saturday , a.k.a.