User Pilot

MAY 1, 2024

Before starting his own venture, Lenny worked in the product and engineering teams of companies like Airbnb and Neustar. Renowned for his tenure on Airbnb’s product team, Lenny’s professional journey truly began in 2010 when he served as the CEO of a budding startup named “Localmind.”

Underperforming Technical Team 102

Underperforming Technical Team New CTO Interviewing CTO 102

SaaStr

JANUARY 14, 2020

My co founders and I were software developers, so we knew how to write the code, to build the website, to build the learning platform, to build the video distribution model. And from about 2007 till 2010 we bootstrapped and built the first version of the Pluralsight you see today. Then another really interesting thing happened.

B2B 173

B2B B2C Scale New CTO 173

Intercom, Inc.

JULY 11, 2019

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Neil Patel

APRIL 12, 2021

This isn’t a difficult component of your marketing mix to develop. Avoid Price Wars by Emphasizing Your Unique Value Proposition. Many entrepreneurs believe – falsely – that they have to compete on price. In fact, competing on price can actually hurt your business. What about cost?

Strategy 141

Strategy Marketing Technical Review Social Media 141

SaaStr

SEPTEMBER 12, 2019

They told us they would do tons of all this pricing stuff and help us with hiring and introduce us to customers, and all of these things. Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more. I have a team of people who work on numbers. But it worked.

Investment 113

Investment Underperforming Technical Team Sales Hiring Software Review 113

Intercom, Inc.

SEPTEMBER 22, 2022

But the fact is that a large portion of the employees – developers, marketers, product managers (whose work depends on an intimate understanding of the customer) – rarely, if ever, interact with them. However, Michele quickly realized that customer research should be a part of the whole product development process.

Interviewing 138

Interviewing Underperforming Technical Team Sales Recruiting Software Review 138

OpenView Labs

JANUARY 19, 2022

It’s important to focus on those users who become customers from the beginning because their usage of the product, and where they fall off in this user journey, will help you prioritize where your team spends the most time and resources to convert at the highest rate. . Imagine what you’d search for in 2010 to find Slack.

Scale 72

Scale Underperforming Technical Team Sales Hiring Marketing 72

Casey Accidental

NOVEMBER 28, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. Most companies when they find product/market fit with their first product only have one acquisition and engagement loop that is successful, and the job of most of the team is to refine and scale those loops.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

SaaStr

JUNE 15, 2021

How sales worked, how pricing worked, how billboards work, and more. Twilio is a cloud communications platform that allows software developers to embed communications into the apps that they’re building. He said, “I feel so bad. Jeff : I felt really bad, because you plan way ahead. It’s pretty cool.

Scale 301

Scale Underperforming Technical Team Engineering Wireless 301

SaaStr

JUNE 4, 2019

You have to be listening to customer feedback and incorporating that as you’re developing your messaging, your positioning, your product names. So, one of my personal hero stories in this is the team at Box who and answered to the question, what if you could actually know what your customer’s thinking?

Sales Recruiting 231

Sales Recruiting Scale Underperforming Technical Team Pricing 231

SaaStr

MAY 15, 2020

Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process? Harry Stebbings: Can I ask, if we take that to a practical level, because I totally agree in terms of that career development, and the thriving. What works? What does not work?

Sales Hiring 260

Sales Hiring Scale Technical Review Outsourcing Services 260

SaaStr

JULY 30, 2020

What are the core metrics founders should measure to determine the effectiveness of their reps and sales teams? My previous software company was a company called TalentBin, which was a recruiting software company that started in 2010, and was acquired by Monster Worldwide in 2014. We only have an engineering team.”

Part-Time VPE 283

Part-Time VPE Sales Recruiting Scale Sales Hiring 283

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? Shopify again has done that from 2004 to 2010 before they started scaling [inaudible].

Scale 160

Scale Sales Recruiting SaaS Payments Payment Services 160

SaaStr

OCTOBER 24, 2019

Jos White of Notion and Christian Lanng of Tradeshift team up to show you how to work within, and sometimes around, rules in the workplace. Jos White : We were fortunate enough to lead a Series A investment into Tradeshift back in 2010, I think. Look, Uber was the bad boy brand of tech. Work smarter, not harder.

Payments 133

Payments Payment Features SaaS Payments Underperforming Technical Team 133

Intercom, Inc.

DECEMBER 14, 2022

. There were quite a few memorable scenes from The Social Network, the 2010 movie that chronicles the inception of Facebook – and the lawsuits that followed. We’re going through a challenging time for venture capital – from price inflation to multi-stage players flocking to safer investments. ’ Just Facebook.”

Venture Capital 129

Venture Capital Interviewing Sales Hiring Underperforming Technical Team 129

SaaSOptics

AUGUST 16, 2018

He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million. Ari, why won’t you give a quick overview of Techstars?

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million. Ari, why won’t you give a quick overview of Techstars?

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million. Ari, why won’t you give a quick overview of Techstars?

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaStr

JULY 29, 2020

So we’re really proud of that and our whole team is really proud of that. And one thing that’s been really cool starting the company 10 years ago in an economic downturn to today, about six months ago Matthew and I and our team took the company public on the New York Stock Exchange. Which ones are we bad at?

Sales Hiring 251

Sales Hiring Outsourcing Services Scale Sales Recruiting 251