SaaStr

APRIL 30, 2022

Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer. The key here is knowing what your sales model is. And there are basically two sales models out there. Kind of extreme sales models out there for SaaS businesses.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

SaaStr

NOVEMBER 19, 2019

Then I went over to the sales department. The demo is the sale and we close everybody in month. We have 99% customer retention. Nancy Ham : We have over 100% MRR retention. Heidi Jannenga : When we’ve again, first started going out and looking for funding, everybody wants to amplify your sales strategy.

Scale 181

Scale SMB VP of Engineering Leadership 181

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. That’s also retention and upsell. So that is … you know that company has built something that the company values.

New CTO 173

New CTO Sales Hiring B2C CTO Hire 173

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees.

Payment Solutions 204

Payment Solutions Pricing Payments Payment Services 204

OpenView Labs

FEBRUARY 23, 2021

Datadog was founded back in 2010 on the idea that operations teams and developers needed a common language. The community grows and not only guides the product, but becomes a highly credible form of marketing, recruiting, and retention. How Stripe Built a Sales Organization to Successfully Sell to Developers.

Sales Recruiting 54

Sales Recruiting Scale Software Engineering Development 54

SaaStr

JUNE 4, 2019

I actually worked in sales for five and a half years and that’s probably why I have tended to gravitate to B2B marketing. Worked as an AE and then a sales manager. Decided to go to business school, did that for a little bit and then came out in management consulting, a company. So, they’re a B2B piece.

Sales Recruiting 234

Sales Recruiting Scale Underperforming Technical Team Pricing 234

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants. Leading commerce platform Shopify helps merchants set up and manage their business and stores across various sales channels.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271