SaaStr

NOVEMBER 26, 2024

In 2011, at the age of 41, Yuan left his secure position at Cisco to found Zoom. He started the company with 40 engineers, many of whom followed him from Cisco. He personally emailed every customer who canceled their Zoom subscription to understand their issues.

VP of Engineering 261

VP of Engineering Software Engineering Company Culture Engineering 261

SaaStock

FEBRUARY 14, 2019

In the past months, he has offered a pricing teardown to every subscription business you can think of, from Spotify and Netflix to NYTimes and Match.com.Patrick’s professional experience is diverse and curious: his first job was at the U.S. In 2011, he co-founded Rock Content, the top provider of content marketing solutions in Latin America.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

JULY 25, 2021

I still remember the very first time I met Dev back in 2011 and I was this engineer turn first-time founder, CEO running the business. So billings is their way of trying to get a sense of how the business is doing because revenue for most subscription software businesses is a lagging indicator, not a leading indicator.

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale VP of Engineering 261

Intercom, Inc.

JANUARY 5, 2022

“To help students earn the trust of employers, we had to first prove our security posture to universities” Adam: The experience came to an end in 2011 when the shuttle program was retired, and I made the jump from aerospace to entrepreneurship. I took the plunge, as they say. Adam: Sure, happy to! So, SOC 2 is a framework.

Scale 211

Scale Software Review compliance Technical Review 211

Chargify

AUGUST 6, 2019

Welcome to the Subscription Rockstars series! In this series, we will take a closer look at wildly successful companies to better understand how they got to where they are today. And, of course, we will pay special attention to how their subscription billing models and pricing strategies contributed to their growth.

Payment Features 40

Payment Features Subscription Revenue Software Review 40

SaaStr

SEPTEMBER 6, 2019

That was 2011. Jon Herstein: Well, I think it’s a question of degree and I think the concern for a software company, in particular a recurring revenue software company, is when the services revenue becomes too big relative to the size of the subscription revenue.

Sales Hiring 155

Sales Hiring Scale Underperforming Technical Team Software Review 155

SaaStr

FEBRUARY 22, 2019

As for Nick, prior to Gainsight he was the CEO @ LiveOffice where he grew cloud archiving ARR from $2m in 2008 to $25m in 2011 and drove and negotiated the acquisition by Symantec for $115m in cash. I eventually ran another Saas company which I ran and then sold.

Sales Hiring 168

Sales Hiring Customer Success Scale Sales Recruiting 168