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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

And I’d like to talk you through some of the trends we’ve observed since 2011 and some of the beliefs that underpin what we build in Intercom. We built the first Business Messenger in 2011 because we saw so many new requirements emerge. So I ended up running a customer success management team, a support team.

Scale 118
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SaaStr Podcast #364 with Figma Head of Sales Kyle Parrish

SaaStr

So tell me, how did you make your way into what I call the wonderful world of SaaS and come to be kind of the killer head of sales that you are at Figma today? Kyle Parrish: Yeah, so I think there’s always a lot of luck involved, but I had a really fortunate journey at Dropbox early on in my career.