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Finding Opportunities in Every Challenge: From Humble Beginnings to 30 Million Users with Miro Founder and CEO Andrey Khusid, and ICONIQ Growth General Partner Matthew Jacobson (Pod 580 + Video)

SaaStr

In this SaaStr Europa 2022 session, Matt Jacobson, General Partner at ICONIQ Growth, interviews Miro’s Founder & CEO, Andrey Khusid, to get insight into how he was able to grow the company so successfully. Miro was founded in 2011 and has iterated on its product and expanded its audience widely over the years.

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From Startup to $500M CARR: How Braze Scaled a Growth and CS Team

SaaStr

Building Braze from $2M to $20M ARR It was 2011 in NYC, and Spencer became the second employee at Braze. 2011 focused on the mobile ecosystem, as the iPhone had been released four years prior and the app store two years after that. Determine the skills you want and how you’ll discover them in an interview.

Scale 296
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The Secrets Behind Creating Scalable Products with Box’s CEO, Aaron Levie

SaaStr

Previously, he was the CEO and co-founder of EchoSign, which was acquired by Adobe in 2011. The Official SaaStr Podcast is the latest and greatest from the world of SaaStr, interviewing the most prominent operators and investors to discover their tips, tactics, and strategies to attain success in the fiercely competitive world of SaaS.

Scale 298
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Engineering Your Own “Luck”: The 3 Key Rules of Building Globally Distributed Teams with Eventbrite (Video + Transcript)

SaaStr

I’ve been with the company since 2011. A little more about me, as I’ve said, I’ve been with Eventbrite since 2011. I started right at the end of 2011, and I started in the role of VP of engineering. This was what Eventbrite was in 2011 when I started. That’s my walk up music.

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Bob Moesta on unpacking customer motivations with Jobs-to-be-Done

Intercom, Inc.

Bob: I usually start with interviews to understand the difference between what they say and what they do, and to understand the things that happen to them or the things they want to happen – what we call the “causal mechanisms.” Des: One of the techniques I’ve seen in your JTBD interviews is that you sort of freeze time.

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Yesware: Coping with the everyday struggles on the way to $20M+ ARR

SaaStock

He interviewed him a year ago for another episode of the SaaS Revolution Show where the focus was on the part of the story that showcased Yesware’s success to date. The answer was yes and eventually, they managed to raise a $1 million in 2011, which helped fuel the initial build of the communication platform for salespeople.

CTO Coach 116
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Customer retention is the new conversion

Intercom, Inc.

Interview customers who have recently signed up for your product. You want to interview people who: Are trying to use your product. Here’s an example of Intercom, and how we changed this from 2011 through to today. In 2011, you had to paste this JavaScript into your product. 5 tips to improve your onboarding.

Retention 223