Intercom, Inc.

MAY 1, 2018

At Traction Conference, an event all about how to keep and grow customers and revenue at scale, I explained how to build onboarding based on your customers’ goals, and why when your product improves, your onboarding must improve with it. We gave up chasing these mythical “grow your website with this one weird trick” things.

Retention 223

Retention Payment Methods Onboarding Payment Solutions 223

FastSpring

NOVEMBER 3, 2023

We’d love to chat with you in person! Started in 2011, Austin Startup Week is a celebration and showcase of everything entrepreneurial in Austin. Honed your product, persuasion skills, pricing & packing and relationships to scale your B2B revenue. Don’t miss out on the biggest party in Austin since 2011- Startup Crawl!

Merchant Services 89

Merchant Services Startup Payment Methods Payment Services 89

Stax

NOVEMBER 27, 2023

That’s the amount of non-cash payments made in the U.S. Even if you’re not in the financial industry, you’ll need a payment processor or payment service provider (PSP) to start generating revenue, which means you’ll need to either have a proper risk management framework in place—or work with a PSP that has one. In the U.S.,

Merchant Services 88

Merchant Services Payment Services Systems Review Technical Review 88

Frontegg

MAY 27, 2021

Product-Led Growth (PLG) is a consumer-centric scaling, conversion, and retention philosophy that uses the product itself as the primary growth driver. Founded : 2011 Known customers: Facebook, IBM, Microsoft, AWS, Unity, Udemy, Shopify Price starts at: $38/month per user. #2 Best For: Online Payment Processing.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Casey Accidental

NOVEMBER 28, 2023

Most companies have a primary acquisition loop that drives this scalable growth, and unfortunately, there aren’t that many acquisition loops that really scale. Even when they scale, they eventually asymptote, and companies need to find new ways to grow. This can be new growth loops for the same product, or entirely new products.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

Andreessen Horowitz

NOVEMBER 28, 2023

So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically. And I wanted to do another payments company, but I didn’t know what I wanted to do. You’re a payment nerd. I’m more of an infrastructure person. Why don’t you put them on a card?

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

OpenView Labs

JULY 2, 2020

About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. In a nutshell, look at how much revenue you want to earn from each customer and the methods you want to use to attract your customer to build a better pricing strategy. Product Strategy for Scale: Pricing.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

BrightBack

JANUARY 17, 2022

billing, product, CRM, support), to deploy and test personalized user experiences that actually save customers, and to hire product managers with the time to run ongoing experiments, track results, and optimize at scale.

Payment Methods 59

Payment Methods Payments Payment Features Payment Services 59

How To Buy Saas

SEPTEMBER 25, 2024

Pinterest was first launched in 2010, and by 2011, it had gained all the hype and over 10 million users. It was initially created to help users get inspiration and ideas, discover new content online, and organize and save them for later. This helps them maintain the high quality of their website. What is Pinterest?

Payment Methods 52

Payment Methods Payments SaaS Payments Payment Services 52

SaaStr

OCTOBER 29, 2019

I began my career in new product development and starting in 2011 got really excited about the high growth phase of a company. What I love about SaaS as a product person is that it’s a longterm value exchange. They’re overwhelmed by the payment decision of which plan to buy. Let’s get started.

Payments 110

Payments Pricing Compensation Scale 110

Outseta

OCTOBER 15, 2018

It made the rounds in tech circles online. Wistia is certainly not the first tech company to suffer from over-scaling, but their story is both unique and illuminating for a number of reasons. Buffer Funding History $120,000 through AngelPad start-up accelerator in August 2011 $330,000 seed round in December 2011 $3.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Intercom, Inc.

DECEMBER 31, 2019

It was in August 2011 that Marc Andreessen coined the famous phrase “ Software is eating the world ” in a Wall Street Journal op-ed. Apple survived the death of Steve Jobs in October 2011 under the thoughtful stewardship of Tim Cook, and continued to essentially be the iPhone company, while branching into wearables and services.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

SmartKarrot

JANUARY 28, 2022

Deep Instinct is an online security firm specializing in deep learning. It includes many payment choices and real-time tracking features and provides a SaaS-enabled platform for managing taxi management’s end-to-end business activities. It can store petabytes of data in a single blade, giving it mainframe capabilities.

SaaS Payments 10

SaaS Payments Payment Solutions Payment Methods Payment Services 10

SaaStock

MARCH 20, 2019

Their products include POS, hardware, software, and payment processing with a large number of additional options provided by their great ecosystem of partners. Founded: 2011. SEMrush is an online visibility management and content marketing SaaS platform that helps businesses get measurable results from online marketing.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SaaStr

AUGUST 12, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling and VC funding. If you send that cold email personalized to every SaaS investor at eight to 10K or beyond, I think you’re going to get some meetings. Microsoft Azure’s at incredible scale and it still grew 40% last quarter.

Scale 245

Scale SaaS Payments Scaling SaaS 245

SmartKarrot

AUGUST 12, 2022

Owing to several reasons like social distancing, health issues, cooking fatigue, and so on, people started ordering food online… more than ever. This gave a huge boost to the FoodTech industry and has given rise to Online Food Ordering platforms. Restaurants must pay high commissions to 3rd party apps for online food delivery.

Payment Solutions 10

Payment Solutions SaaS Payments Technical Review Payment Methods 10

FastSpring

AUGUST 11, 2020

When it comes to software and online purchases, those transactions are increasingly moving to a subscription-based model, where customers put their purchases on autopilot so they can have continuous access to SaaS products. A lot of the software and digital products we use online, we use continuously. It’s Easier to Scale.

Payment Features 123

Payment Features Payments Payment Methods Subscription 123

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. It just made it a lot easier for us to scale up Salsify as we found success. My account runs my website.

SaaS Payments 299

SaaS Payments Scale Payment Services Payment Solutions 299

SaaStock

MARCH 20, 2019

Their products include POS, hardware, software, and payment processing with a large number of additional options provided by their great ecosystem of partners. Founded: 2011. SEMrush is an online visibility management and content marketing SaaS platform that helps businesses get measurable results from online marketing.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

OPEXEngine

JULY 28, 2020

Those companies that best manage this balancing act between careful planning and agile response rely on four key principles: Scale matters, ownership doesn’t. The economic benefits of scale are as critical in high tech as they are in any sector. That has turned into a big win for Google.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Intercom, Inc.

OCTOBER 29, 2020

And I ended up as the SVP of Small Business at Intuit, where I was responsible for all of Intuit’s products and services for small businesses, like QuickBooks Accounting, payroll, and payments. Along the way, I guess I should say, on the personal side, I met my husband in business school. At the time, we were all based in Dublin.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209