SaaStr

OCTOBER 23, 2024

Jason starts with the meta-question we’ve been asking a lot of SaaS leaders lately ( Klaviyo , ZoomInfo ) — ‘are we in a downturn?’ Going Long We’ve written before on the power of going long in SaaS. That was probably 2012. If you screw up one payment, customers are going to be angry.

SMB 307

SMB Payment Services Payments Payment Methods 307

FastSpring

APRIL 25, 2024

Pix, Brazil’s instant payment system introduced by the Central Bank of Brazil in 2020, has rapidly gained popularity among consumers as a preferred digital payment method. Director of Payments, Risk, and Compliance at FastSpring. It’s a must-have payment method in Brazil.

Payment Services 145

Payment Services Merchant Services SaaS Payments Payment Methods 145

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. There’s a lot of services. This episode is sponsored by Linode. Actually, two.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

Buffer Resources

AUGUST 16, 2023

Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs. Stripe payments make up 98.5 Google and Apple payments make up 2.5% percent of our total revenue and 83 percent of our fees.

Merchant Services 98

Merchant Services Payment Services Payment Features Payments 98

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 160

Scale Payment Services Payment Methods Scaling 160

Intercom, Inc.

OCTOBER 27, 2022

?. Manual document collection is not exactly what you would call a seamless process. Back in 2013, the entrepreneur founded and single-handedly organized B2B Rocks , a SaaS conference that today gathers over 1500 founders, investors, and industry leaders. SaaS-struck. Where does your interest in SaaS and tech come from?

Technical Review 118

Technical Review Software Review Development Team Review Systems Review 118

SaaStr

AUGUST 15, 2020

This dynamic trio of SaaS experts share how to stay customer-centric and set yourself apart in today’s rapidly changing environment. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company. So really well said.

Payment Methods 268

Payment Methods Merchant Services Scale Payments 268