SaaStr

JULY 10, 2021

Nikos : In your case, I understand your company also shifted slightly on the market, like from SMB to bigger customers. Dan Adika : We started in 2012, 400 people, different offices around the world. As you said, people take it hard if suddenly you say, “Hey, this is your new EVP. Craig : Yeah. How do you do that?

Sales Hiring 264

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 264

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 273

Payment Methods Merchant Services Scale Payments 273

Sales Hacker

DECEMBER 10, 2024

35:30) Optimal team structures for SMB sales organizations. (52:25) This is 2012 when I met Scott Wolf, the founder. And that made it a lot easier for me to build the SMB sales motion that we ended up being the core sales motion that we built at Levelset. It’s in New York. The other thing is, I live in New Orleans.

Scale 115

Scale Sales Hiring Scaling CTO Coach 115