SaaStr

MAY 25, 2024

If you think about Cloudinary’s core audience in the beginning, developers, the fifth employee they hired was the first person in the customer success group. Twelve years after hiring their first CS person, customer service is still the number two reason people like Cloudinary and what drives word of mouth in the developer ecosystem.

Scale 316

Scale Sales Hiring SaaS Payments Development 316

FastSpring

JUNE 12, 2019

On September 14th, 2019 all payment providers who process payments for consumers in the European Union must adhere to new requirements for authenticating online payments as part of the second Payment Services Directive (PSD2). Merchants and other players in the payments space are required to have 3D Secure 2.0

Payment Methods 91

Payment Methods Merchant Services Payment Services Payment Solutions 91

Neil Patel

AUGUST 30, 2021

Gen Z’ers, which includes those born between 1996 and 2012, now make up 20 percent of the US population and account for $143 billion in direct spending. Offer Buy Now, Pay Later (BNPL) Payment Options. Make sure your contact information is easily accessible on your website and social accounts. Article sponsored by PayPal.

Payment Methods 145

Payment Methods PayPal Social Media Advertising 145

SaaStock

MARCH 1, 2019

Founded: 2012. BEENEXT is a Singapore-based VC investing in fintech, platforms, payments and SaaS businesses. The company has invested in ride-hailing, retail, online media, and electric car makers both inside and outside China. Founded: 2012. Founded: 2012. Size of fund: N/A. Stage: Early Stage Venture, Seed.

SaaS Payments 190

SaaS Payments Venture Capital Payment Services Telecommunications 190

Neil Patel

JULY 12, 2021

The best part about this tool is that it integrates with your mobile app or website so you can see data in real-time and triggers actions by adding in predefined rules. Basically, it makes personalized messages simple. It also includes a dedicated IP address and phone support. Use AdRoll to Automate Ad Campaigns.

Payment Methods 145

Payment Methods Scale Payments Marketing 145

FastSpring

MAY 14, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. These statements are designed to offer transparency and assist in managing your store’s financial activities. Need FastSpring support?

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Speaker video: Stripe is really a set of developer tools for building and operating an online business. I’m an execution person.

Scale 162

Scale Payment Services Payment Methods Scaling 162

FastSpring

SEPTEMBER 2, 2020

By the time Q2 of 2012 hit, it had dropped by 2%. The traditional method of calculating LTV is actually pretty simple: Average value of a sale × Number of repeat transactions ×. A customer spends $50 every month at their favorite online clothing store for 5 years. In doing so, their LTV tripled. Here’s an example.

Scale 148

Scale Payment Methods Payments SaaS Payments 148

FastSpring

APRIL 1, 2021

This is especially true for SaaS businesses, where it’s common for customers to either come in through or go through a free trial after an initial engagement method (think ads, news articles, or referrals). After the visitor “converts” from website visitor to trial user, they stop marketing or selling. Opt-in Free Trial.

Payment Solutions 135

Payment Solutions SaaS Payments Payment Methods Strategy 135

SaaStr

APRIL 23, 2019

” The whole point of building a corporation, is not having personal liability attached to it. So, there’s all these people who are just using debit cards, and just walking around with debit cards with 120 000 in the bank, or just using their personal card for all these things. We know a lot about payments.

Sales Hiring 218

Sales Hiring Sales Recruiting Scale Payment Methods 218

Neil Patel

MARCH 5, 2021

A WordPress popup plugin can help to increase your return on the investment you’ve made in your website, your branding, and your products or services. Ninja Popups was released in 2012 and has been regularly updated with features and capabilities, including new popup templates and integrations with the most popular current mailing systems.

Payment Methods 140

Payment Methods Payments Payment Services Scale 140

Neil Patel

JANUARY 24, 2023

Each blog and website will have different objectives and a different threshold of traffic before people start to convert. All websites do share a common goal, however, and that is to increase traffic. Sessions count each time someone comes to your website regardless of if it’s their first time or not. Do they line up?

Content Marketing 120

Content Marketing Metrics Payment Methods Marketing 120

SaaStr

AUGUST 7, 2020

We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. Yeah, I’m a product person by training and so we had had a lot of experience building SaaS and vertical products. David Schmaier: Sure.

Payment Solutions 218

Payment Solutions Pricing Payments Payment Services 218

Stax

JULY 1, 2024

Paychex Flex is their online payroll software solution designed specifically for small businesses. All plans automate the payroll process and tax filing services for employee and contractor payments, as well as employee self-service for access to tax forms and pay stubs. Plus: $80/month base price, plus $12/month per person.

Payment Solutions 88

Payment Solutions Payment Services Payment Methods Payments 88

Intercom, Inc.

OCTOBER 29, 2020

And I ended up as the SVP of Small Business at Intuit, where I was responsible for all of Intuit’s products and services for small businesses, like QuickBooks Accounting, payroll, and payments. Along the way, I guess I should say, on the personal side, I met my husband in business school.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

SaaStr

JULY 8, 2020

When Aileen founded Cowboy Ventures in 2012… Aileen Lee: 12, yep. Jason Lemkin: 2012. Personally, our team has been holding back a little bit. What I personally have seen in my little portfolio and the founders I work with is what I call the COVID beneficiaries. Are you more excited about eCommerce?

Investment 216

Investment Technical Review Part-Time VPE Development Team Review 216

How To Buy Saas

OCTOBER 14, 2021

Although there are several unavoidable costs an online business has to pay for, you can minimize some operational costs with the assistance of the best tools. Launched in 2012 as ZenPayroll, this company supports over +100,000 businesses nationwide. Namely was founded in 2012 and currently works with over 1,200 HR leaders.

Payment Methods 52

Payment Methods Startup Payment Solutions Payment Services 52

Neil Patel

JANUARY 4, 2023

It’s the third iteration of Google’s analytics offering and has been out since 2012. Currently, over 73 million websites use Universal Analytics, and most are going to continue using Google for their analytics even after the platform is retired. What Is GA4 and Why Do You Need To Migrate? You can be incredibly detailed here.

Payment Methods 82

Payment Methods Payments Payment Services Payment Solutions 82

Buffer Resources

AUGUST 16, 2023

Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs. Stripe payments make up 98.5 Google and Apple payments make up 2.5% Our 2024 retreat will be our first full company retreat since 2019, and we plan on budgeting $5,500 per person (roughly $440,000 total).

Merchant Services 98

Merchant Services Payment Services Payment Features Payments 98

How To Buy Saas

JULY 26, 2021

Although there are several unavoidable costs an online business has to pay for, you can minimize some operational costs with the assistance of the best tools. Launched in 2012 as ZenPayroll, this company supports over +100,000 businesses nationwide. Namely was founded in 2012 and currently works with over 1,200 HR leaders.

Payment Methods 52

Payment Methods Startup Payment Solutions Payments 52

Neil Patel

MARCH 8, 2023

BigCommerce, an e-commerce store provider, writes , To ensure a high profit, it’s important to influence your customers to keep coming back to purchase. Back in 2012, Amazon founder Jeff Bezos shocked the tech world by admitting that Amazon doesn’t make a profit on Kindles. Because it gives you tremendous power. Make it big.

Customer Lifetime Value 76

Customer Lifetime Value Payment Methods Payments Payment Features 76

BitPay

SEPTEMBER 21, 2023

For some context, let’s look at previous halving years: 2012 Bitcoin halving, new all-time high in 2013 2016 Bitcoin halving, new all-time high in 2017 2020 Bitcoin halving, new all-time high in 2021 Why should your organization care about any of this? Consumer Electronics is a natural fit for the crypto consumer.

Merchant Services 52

Merchant Services Payment Services Payment Methods Payment Solutions 52

Intercom, Inc.

OCTOBER 27, 2022

I think you’re only the second person since COVID started who’s come into the Intercom podcast studio here in the Dublin office. Alex: Well, at this time, in 2011 or 2012, startups were not a big thing in France or Europe. Alex: Well, the idea came a long time ago from a personal need. Alex Delivet: Thank you.

Technical Review 118

Technical Review Software Review Development Team Review Systems Review 118

Frontegg

MAY 27, 2021

Best For: Online Payment Processing. Stripe is soon becoming the default payment infrastructure for all things SaaS. All companies, big and small, can use Stripe’s APIs and software to receive and process payments. A comprehensive and easy-to-integrate payment suite, perfect for enabling self-service. 6 ChargeBee.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Point Nine Land

SEPTEMBER 6, 2023

When I invested in FreeAgent in early 2009, I found the value of an online accounting solution SO compelling that I naively believed every small business in the UK would just have to adopt online accounting. known as the layer-cake strategy). Who will leapfrog the pre-AI Cloud?

AI 119

AI SaaS Payments Payment Solutions Artificial Intelligence 119

ProfitWell

MARCH 9, 2020

The subscription-based economy grew 350% between 2012 and 2019, and subscription businesses grew revenues about five times faster than S&P 500 company revenues during that time. Businesses will often sell subscriptions at a discounted price, making it cheaper to buy products via subscription than buying in the store. Replenishment.

Payment Features 64

Payment Features Subscription Payment Methods Marketing 64

Casey Accidental

NOVEMBER 28, 2023

It looked like this: We eventually re-architected our engagement loops to be based around personalization instead of around friends. The value prop is shifting from payments and ticketing to helping event creators grow their ticket sales. billion exit, Grubhub made a lot of mistakes. billion exit, Grubhub made a lot of mistakes.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

All that Saas

MAY 1, 2021

Launched in 2012, Influence4you is listed in the category of the top influencer marketing platforms. Manages budget per client and also keeps track of the payment sent to the hired influencer. Branded content: lets you purchase license quality content for your website, ads, socials, and billboards. Influence4you.

Payments 52

Payments Payment Methods Payment Solutions Payment Services 52

SaaStr

AUGUST 26, 2022

They’ve architected the way they do payments differently in Europe. Attendee 9: What would be your advice on finding a mentor on a personal level and for management, and what are things that we should be careful about when finding a mentor? There were moments, there are brief moments in COVID, I’m just speaking personally.

Sales Hiring 246

Sales Hiring Scale Sales Recruiting Scaling 246

Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

BrightBack

APRIL 6, 2020

While it’s difficult to remember when the subscription model wasn’t as popular as it is today, a select few early innovators contributed to a rapid adoption of subscription services and goods, which reached a tipping point in 2012. for TV streaming and online education subscriptions respectively.

Payment Features 59

Payment Features Subscription Retention Payment Methods 59

SaaStr

MAY 9, 2019

If your payment system works, you’re not going to rip it out. Twitch started as an online reality TV show, and if you look at the story, it started in 2006, and by 2012 it was worth $24. Also, when you sell to start-ups, you’re often pitching a founder. If you take the case of Justin.tv The entire time.

Sales Hiring 186

Sales Hiring Scale Payment Solutions Banking 186

OpenView Labs

SEPTEMBER 24, 2019

Making their product accessible on their website instead of hiring an army of salespeople was a disruptive idea in the early 2000s. In the past two decades, Atlassian mastered the way their software is discovered, tried and purchased, all assisted by an automated online experience. One PLG Adopter Created Hundreds More.

Payment Solutions 47

Payment Solutions Outsourcing Services Payment Methods Marketplace as a Service 47

How To Buy Saas

APRIL 10, 2024

WhatsApp has become a powerful tool for both personal connections and businesses to streamline communication and connect with customers. SendWo My personal favorite on the list of best Whatsapp chatbot tools is SendWo. Not available on the website. Integrated with various payment methods. And guess what?

Payment Services 40

Payment Services SaaS Payments Payment Methods Payments 40

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. You can’t go and raise an A off that, and I think a good investor can also say, “Well, it’s a known that you can probably hire a good sales person. ” That’s not proven.

New CTO 182

New CTO Sales Hiring B2C CTO Hire 182

Chargify

MARCH 6, 2018

UK online education company EdPlace has emerged as a “parent champion,” providing online tutorial services designed to help parents support their children in their education (specifically Math, English, and Science) at an affordable price. Founded in 2012, the seeds for EdPlace were planted many years before that.

B2C 40

B2C Merchant Services B2B Payment Methods 40

Chart Mogul

SEPTEMBER 19, 2019

How after that payment was processed or that service order was signed, you set your sights on cloning that customer. On average, only 67% of reps are making quota, down from 74% in 2012. Without knowing it, you’ve started to lay the groundwork for your sales playbook and your go-to-market engine. Here’s what I mean…. Anthony Chaine.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93