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As face-to-face consultations were no longer an option for many healthcare providers, Joel and his team dropped everything and asked themselves: what could they build to help their customers (and their customers’ patients) adapt to the new normal? It was exciting, and the worst-case scenario wasn’t so bad. Joel: Sure.
This was in 2012, and we were based in New York City. And in 2012, if you’ll remember, that was when they kicked all the Zuccotti Park protestors outta Zuccotti Park. But along the way we found that the tool that we’d built was really interesting to a lot of other developers. And so we did that a lot.
And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. You have to continually take a pulse of your team and how they’re feeling. Aaron Levie: Everybody had their digital team. Justin Bedecarre: So, it truly has to be employee-led and it emphasizes choice.
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