Tom Tunguz

AUGUST 26, 2014

in 2009 revenue to 2013 revenue of $71M - an 88% CAGR. HubSpot is the second fastest SMB SaaS company to IPO yet, achieving the mark within 8 years. Most other SMB companies, defined for this analysis as having an ARPC of less than $15,000, took at least one more year to go public. Field 2011 2012 2013. FLTX 2004 10 128.

Benchmarks 113

Benchmarks SMB Metrics SaaS 113

SaaStr

AUGUST 8, 2019

The first step in success with SMB clients is to recognize that it’s not a one size fits all scenario. Companies need a specialized approach for SMB accounts, different than the tactics used for Enterprise. They were started in 2013 here in France, and have since grown into France and Germany. That’s fantastic.

Sales Recruiting 127

Sales Recruiting SMB Scale Sales Hiring 127

Tom Tunguz

MAY 23, 2016

Mid-market companies span $10,000-$100,000, and SMB companies generate less than $10,000 per year per customer. Census in 2013, indicates that 47 million people are employed by enterprise companies, 31 million people work at mid-market companies and 40 million people hold posts at small businesses. Why is this?

Outsourced Development 153

Outsourced Development SaaS SMB Enterprise 153

SaaStr

AUGUST 8, 2019

The first step in success with SMB clients is to recognize that it’s not a one size fits all scenario. Companies need a specialized approach for SMB accounts, different than the tactics used for Enterprise. They were started in 2013 here in France, and have since grown into France and Germany. That’s fantastic.

Sales Recruiting 113

Sales Recruiting SMB Scale Sales Hiring 113

SaaStr

JUNE 1, 2021

Turns out a founding team of six MBAs creating a full suite of products sold solely to SMBs can become a multi-million dollar public company in nine years – and continue growing rapidly ($77.6 million in 2013 to $115.9 Do not…,” and the reason is no one hardly ever has succeeded in building a big business in SMB.

Part-Time VPE 296

Part-Time VPE Technical Cofounder CTO Hire New CTO 296

Tom Tunguz

JANUARY 14, 2015

Based in New Zealand, Xero has built a widely adopted small-to-medium business (SMB) accounting solution that counts 371,000 paying customers, a figure that grew 76% in the last 12 months. First, Xero is a glowing example of a successful SMB SaaS company. Xero Income Statement 2007 2008 2009 2010 211 2012 2013 2014.

Benchmarks 100

Benchmarks Metrics SMB Outsourced Development 100

SaaStr

SEPTEMBER 26, 2019

Gaetan Gachet : So myself, I joined the company back in 2013. So up to 100-150K and SMB, we’re at 2K. million and it was back in 2013. The next stage was we hired more junior people who would do the first call and work on SMB accounts and we would have the more senior work on mid-market and enterprise accounts.

Scale 150

Scale Sales Hiring Sales Recruiting Technical Advisors 150

SaaStr

JULY 2, 2019

Kevin : I joined in 2013. Dannie : The way we specialized is we segmented, so SMB originally, enterprise, large enterprise. Dannie : I think I mentioned this earlier, but when I was hired on, I hired onto lead an SMB team that was newly formed. Following 10 years at Salesforce, I joined Dropbox for four years.

Enterprise 171

Enterprise Scale Sales Hiring SMB 171

Sales Hacker

OCTOBER 30, 2018

by The American Association of Inside Sales Professionals 2013-2018. She helps SMB companies drive growth by incorporating the newest research and best practices to enable business owners to bring about sustainable change that leads to growth. Lauren Bailey – Founder and President, Factor 8 | Founder, #GirlsClub.

Sales Recruiting 111

Sales Recruiting VP of Engineering Scale Sales Hiring 111

InsightSquared

FEBRUARY 22, 2018

My brain doesn’t struggle to translate Tier 1, Tier 2, and Tier 3 into SMB, Mid Market, and Enterprise. London, Bloomsbury, 2013. I personally have dropped the ball on this one frequently as a human who’s good at abstractions. For other players this can often be confusing and it’s not hard to understand why. 1 Bourdain, Anthony.

Scale 82

Scale Sales Headcount SMB 82

Frontegg

AUGUST 12, 2021

Founded in 2013, Auth0 is now seen as a trusted and dependable authentication solution, especially by SaaS application developers. Although SecureAuth is primarily an authentication provider, its SSO offering is a pretty solid internal one for enterprise and SMB use. 1500 minimum. #2 2 – Auth0. 7 – SecureAuth.

B2C 98

B2C Identity management B2B Systems Review 98

Frontegg

NOVEMBER 25, 2021

Founded in 2013, Auth0 is now a trusted and dependable authentication solution for SaaS. Although SecureAuth is primarily an auth provider, its SSO offering is a pretty solid internal one for enterprise and SMB use. 1500 minimum. #2 2 – Auth0. 7 – SecureAuth.

B2C 98

B2C Scale Identity management Enterprise readiness 98

Kellblog

FEBRUARY 6, 2021

Founded in 2013 in New York, this is a cloud-based budgeting solution that appears to be bootstrapped and has fewer than 10 employees. Founded in Vancouver in 2010 by friends from Business Objects / Crystal Reports, this is a marketing performance management company that has raised $24M in capital and has 125 employees. stars on G2.

Finance 92

Finance Forecasting Software Review Systems Review 92

OpenView Labs

MAY 29, 2020

If you bought Workday stock at a 30x revenue valuation with a five-year hold in mind shortly after its 2012 IPO, you’d have had a great 2013 (+50%) but then the stock would have sat flat in your portfolio in 2014, 2015, and 2016. Over that same period, though, Workday grew revenues at a 55% CAGR (between ’12-’16).

Marketing 52

Marketing SMB Benchmarks Pricing 52

How SaaS Works

OCTOBER 7, 2019

For example, getting a list of soccer parents when we have built a swim team management tool does not make sense; neither does targeting ads to Fortune 500 when we only sell into SMB. Low quality leads waste our team’s energy as we spend invaluable time chasing leads that never convert.

SaaS 40

SaaS Social Media Sales Funnel Content Marketing 40

SmartKarrot

JANUARY 5, 2022

She’s been on the Top 100 Customer Success Strategists list since 2013, which is a testament to her contributions and dedication to the CS space. He’s helped build, design, and redefine Customer Success for multiple companies, including Apple’s SMB Market, while using his Customer Success Performance Index. Kristi Faltorusso.

VP of Engineering 23

VP of Engineering Customer Success Scale Technical Review 23

SaaStr

JULY 11, 2019

You go from the leanest organization and very small SMB, to closing seven figure TCVLs for enterprise. What we’ve realized is, doing a product for SMB is fairly simple, and you’ll see in the graph, that’s why we grew so much in the beginning. Doing a product for SMB is fairly simple. Tiago Paiva: Oh yeah.

Sales Hiring 270

Sales Hiring SMB Scale Cloud 270

SmartKarrot

JANUARY 5, 2021

From start-ups to leading companies, Andreas has successfully reinvented the importance of Customer Success for several companies, including Apple’s SMB market. An accomplished Customer Success strategist, Irit has the rich legacy of being voted as one of the Top 100 Customer Success Strategists since 2013. Don Peppers. Irit Eizips.

VP of Engineering 21

VP of Engineering Customer Success Scale Technical Review 21

SaaStr

AUGUST 12, 2022

And my first investment ever in 2013, in the old, old days, was Pipedrive which ended up selling for well over a billion dollars cash during the peak. The closer you are to B2C and, to some extent, eCommerce, you’re going to see more impacts in SMB, and in infrastructure, cloud and enterprise you’re going to see less.

Scale 245

Scale SaaS Payments Scaling SaaS 245

Intercom, Inc.

OCTOBER 26, 2020

When I was raising our seed round in 2011, and all the way into 2013, actually, when I was raising our Series A, I was told you cannot build a hundred million dollar software business selling to SMB. We built a hundred million dollar business with SMB. Can’t do it. You can’t reach these people.

Leadership 211

Leadership Scale SMB Innovation 211

SaaStr

AUGUST 26, 2022

Salesforce was a very rudimentary SMB app for a brief period of time, but it was. Even compared to where Pipedrive was in 2013, it did less. There was a moment in time when I didn’t have that much to do 2013, 2014, and I was an angel investor, but really a mentor. It sold to very small companies.

Sales Hiring 246

Sales Hiring Scale Sales Recruiting Scaling 246

SaaStr

JUNE 28, 2019

Since 2013 with their transition to SaaS have grown to more than $50 million in ARR in less than five years, while maintaining profitability. Is it best to start at enterprise and work down to SMB or does SMB and work up to enterprise work best? When does SMB pricing turn into enterprise and mid level pricing and so much more.

Outsourcing Services 138

Outsourcing Services Scale Sales Hiring SMB 138

SaaStr

FEBRUARY 7, 2020

Plus, from 2007 until 2013, Karen ran all of Box’s business development, partnership, and strategic alliance activities. Plus from 2007 until 2013, Karen ran all of Box’s business development, partnership and strategic alliance activities. And we had a ton of inbound SMB and enterprise action as a result.

Scale 221

Scale Underperforming Technical Team Investment Sales Hiring 221

SaaStr

SEPTEMBER 13, 2019

Then, on the SMB side your attach rate might be zero, or it might be 10 or 20%. What I would say is, even though it does depend on the company, I think in the enterprise, based on what the data that I’ve seen, it’s quite normal for enterprise-oriented companies with more complex products to have attach rates that are north of 50%.

Engineering 34

Engineering Scale Underperforming Technical Team Customer Success 34

Sales Hacker

OCTOBER 7, 2021

Most recently, she held a variety of executive roles at Sailthru from 2013-2020, ultimately becoming the company’s Chief Revenue Officer. It took me a long time to admit to myself that I don’t enjoy transactional SMB sales. Prior to joining Primary in early 2020, Cassie spent 15 years as a tech operator.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

Sales Hacker

MARCH 25, 2025

I think about every business that I’ve seen, and I still engage with a lot of startups and SMB, and small, medium companies as well. Focused on the use cases. Not just the big S 500 or big accounts that we serve at Microsoft, but I’m seeing the full range of people. so they’ll push us on all of those controls.

AI Search 70

AI Search AI Scale Software 70

SaaStr

JULY 19, 2019

In terms of timing, how should entrepreneurs think about whether to start at SMB and move to enterprise or start enterprise and move to SMB? He has been a partner at Y Combinator since 2013, advised hundreds of startups, and has been active in promoting diversity efforts among startup founders. What are the considerations? *

VP of Engineering 159

VP of Engineering CTO Hire Technical Review Sales Hiring 159