OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). SaaS companies now report 9 competitors on average , up from just 2 back in 2013. Everywhere you look there are dominant SaaS companies with thriving products.

Scale 70

Scale Startup Technical Review Software Review 70

Sales Hacker

MARCH 2, 2021

Today, Michelle leads a large team at HubSpot, which just came off a strong year, despite — or perhaps because of — the pandemic. Learn how the team follows up with every lead in record time after virtual events and turns them into revenue. She was one of the best on her team. Before we get there, we want to thank our sponsor.

Scale 68

Scale Sales Underperforming Technical Team Outsourced Development 68

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). SaaS companies now report 9 competitors on average , up from just 2 back in 2013. Everywhere you look there are dominant SaaS companies with thriving products.

Scale 51

Scale Startup Technical Review Software Review 51

ChurnZero

JUNE 3, 2022

VC and PE firms now ask founders about the metrics owned by CS teams, specifically NRR and GRR , within the first ten minutes of conversation. Paul: What’s the most disruptive technology of all time? It’s an amazing technology and so simple. Paul: If you could use technology to solve one world problem what would it be, and why?

Customer Success 52

Customer Success Sales Hiring B2B Technical Review 52

ChurnZero

JUNE 3, 2022

VC and PE firms now ask founders about the metrics owned by CS teams, specifically NRR and GRR , within the first ten minutes of conversation. Paul: What’s the most disruptive technology of all time? It’s an amazing technology and so simple. Paul: If you could use technology to solve one world problem what would it be, and why?

Customer Success 52

Customer Success Sales Hiring B2B Technical Review 52

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). SaaS companies now report 9 competitors on average , up from just 2 back in 2013. Everywhere you look there are dominant SaaS companies with thriving products.

Scale 40

Scale Startup Technical Review Software Review 40

Unbounce

JANUARY 11, 2025

And say you finish price testing and have customers paying one monthly fee while others are paying a different onethats a minefield in and of itself (not to mention headache-inducing for your customer management team). For Tesla users, its sustainable energy, advanced technology, and a luxurious driving experience. Alienates customers.

Pricing 52

Pricing Payment Methods SaaS Payments Payment Services 52

Unbounce

JANUARY 11, 2025

And say you finish price testing and have customers paying one monthly fee while others are paying a different onethats a minefield in and of itself (not to mention headache-inducing for your customer management team). For Tesla users, its sustainable energy, advanced technology, and a luxurious driving experience. Alienates customers.

Pricing 52

Pricing Payment Methods SaaS Payments Payment Services 52

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Anita Nielsen.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

Intercom, Inc.

JUNE 19, 2019

When it comes to platform strategy, Ceci’s experience is unparalleled, having worked at Box as part of their founding platform team before later joining Slack in 2015 to found the platform marketing team there. If there’s customer adoption , developers generally will come. Measuring platform success is complicated.

Marketing 217

Marketing Underperforming Technical Team Technical Review Sales Hiring 217

Intercom, Inc.

JULY 9, 2020

In many ways it offers him a unique perspective which he shares with us here – from his early days exploring search as a means to supporting his gaming tournament websites to spearheading the growth of an increasingly important tech discipline. Atlassian does not have an outbound sales team. Kevin: Yeah, that’s true.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

SaaStr

AUGUST 12, 2022

We are post-term sheet moving along diligence. And my first investment ever in 2013, in the old, old days, was Pipedrive which ended up selling for well over a billion dollars cash during the peak. But it sounds like the bad news is you’ve got a limited runway. Nathan, do you have a question? Nathan W (@nwenzel): Yeah.

Scale 245

Scale SaaS Payments Scaling SaaS 245

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. Kyle was in charge of creating the Austin, Texas sales team @ Dropbox, what were some of his biggest lessons when it comes to moving sales outside of HQ? What worked? What did not work?

Sales Hiring 275

Sales Hiring Sales Recruiting Scale Sales 275

Unbounce

AUGUST 29, 2019

And while we considered illustrations, our design team ultimately decided to go in a different direction. As marketers trying to stand out in an increasingly competitive industry—is it bad for us to follow design trends? You almost always need to scope out a big chunk of your marketing team’s time, budget, and brainpower.

Trends 111

Trends Software Review Development Team Review Technical Review 111

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. We’re excited to have on the show today, a luminary and one of the most dynamic tech startup CEOs out there, and the CEO and co-founder of a company called QuotaPath. And every week we’re onboarding three to four to five teams.

VP of Engineering 103

VP of Engineering Scale Development Team Review Technical Review 103

SaaStr

FEBRUARY 7, 2020

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. What is the ability of the company to continue to build an incredible team?

Scale 221

Scale Underperforming Technical Team Investment Sales Hiring 221

SaaStr

SEPTEMBER 13, 2019

As for Allison, in her 5 years at Gainsight her list of achievements in endless from running all functions that drive value for Gainsight customers, now a 150 person team, to building out the corporate development function to being the right hand to the CEO. How can one approach setting up a services team for scale?

Engineering 34

Engineering Scale Underperforming Technical Team Customer Success 34

Andreessen Horowitz

OCTOBER 16, 2023

Eghbal offers a new taxonomy of communities — including newer phenomena such as “stadiums” of open source developers, other creators, and really, influencers — who are performing their work in massive spaces where the work is public (and not necessarily participatory). Foundation — where we talked about the changing culture of open source.

Software Review 76

Software Review Underperforming Technical Team Scale Development 76

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. Ari is a partner of Techstars on the ventures team and has been a VC for about five years and has more than a decade of experience as an entrepreneur. We discuss: How seed and Series A investment criteria differ.

SaaS 40

SaaS Sales Hiring Scale Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. Ari is a partner of Techstars on the ventures team and has been a VC for about five years and has more than a decade of experience as an entrepreneur. We discuss: How seed and Series A investment criteria differ.

SaaS 40

SaaS Sales Hiring Scale Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. Ari is a partner of Techstars on the ventures team and has been a VC for about five years and has more than a decade of experience as an entrepreneur. We discuss: How seed and Series A investment criteria differ.

SaaS 40

SaaS Sales Hiring Scale Venture Capital 40

GetUplift

DECEMBER 12, 2021

It’s a process that my team and I at GetUplift have used to 10x our clients’ conversion rates. I spent years researching the psychology behind purchase decisions and used that knowledge to develop a four step conversion optimization process deeply rooted in emotional marketing. Here’s an example of this thinking system in action.

Payment Methods 126

Payment Methods Marketing Payment Solutions Underperforming Technical Team 126

Sales Hacker

MARCH 11, 2025

Cassie’s time in tech dates back to 2006, when she joined TheLadders.com as an early employee and managed marketing and analytics for the company’s subscription business. She began her career as a tech and media analyst at Citigroup Global Corporate & Investment Bank. 22:16 The best ways to measure customer trust.

Scale 80

Scale Technical Advisors Sales Hiring Technical Review 80

SaaStr

JULY 19, 2019

Having built numerous successful remote teams, what have been Peter’s biggest learnings in what it takes to successfully build remote teams? He has been a partner at Y Combinator since 2013, advised hundreds of startups, and has been active in promoting diversity efforts among startup founders. Where do many people go wrong?

VP of Engineering 159

VP of Engineering CTO Hire Technical Review Sales Hiring 159