Intercom, Inc.

FEBRUARY 25, 2019

We decided 2016 was going to be the year of invention. We had three big projects, and at the end of 2016 , we looked back and realized that we had shipped, with double the staff, 50 things. In 2016, big things. ” But when we did that, we hired very fast through the end of 2015 and early 2016. In 2015, small things.

Sales Hiring 160

Sales Hiring Scale Sales Recruiting Engineering 160

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. These companies can scale really efficiently.

Payment Solutions 149

Payment Solutions Pricing Payments Payment Services 149

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants. Leading commerce platform Shopify helps merchants set up and manage their business and stores across various sales channels.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants. Leading commerce platform Shopify helps merchants set up and manage their business and stores across various sales channels.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

ChurnZero

JANUARY 13, 2023

Customer sentiment, intention, and level of trust can be surfaced and incorporated into more predictive customer health scores while providing valuable insights and feedback to CSMs and account managers. Do they have top performers in place who are operating efficiently and driving value?

Trends 98

Trends Customer Success Sales Hiring Scale 98