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Thanks to Chargebee, Deel, Lark, and Vanta for Sponsoring SaaStr APAC 2023!

SaaStr

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. Today, Deel serves over 8,000 customers from SMBs to publicly traded companies.

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Epic Games Versus The App Store: A Fight for Autonomy and Freedom in the Ecommerce Era

FastSpring

Note: Apple announced that it would be reducing the App Store fee from 30% to 15% for most developers starting on January 1st, 2021. For app entrepreneurs and ecommerce store owners, the battle to be noticed in the marketplace is ongoing. Epic Games wants to take control of their online sales with its own marketplace.

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5 Interesting Learnings from Toast at $500m in ARR, and a $3B Total Run Rate

SaaStr

It loses money on the hardware (gross margin negative) and the payments solutions have barely a 20%+ margin and constitute the vast majority of revenue today. Wix has a similar challenge at $1B+ in ARR , where its website SaaS has high margins but its payments products for eCommerce have a 29% margin.

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Is it Really ARR? In 2021+, Yes. As Long As NRR is > 100%

SaaStr

50% revenue from software (recurring), 50% from payments (not-recurring). . Well, if it were 2016, we’d say no. With an incredible 121% NRR from SMBs, it all essentially recurs. You pay a subscription for websites to help you sell stuff. $220m in ARR, $13B market cap. But it isn’t.

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29 Latin American SaaS Superstars

SaaStock

Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. The main target customers of Olist include online shops, retailers seeking better placement, importers and distributors, but the platform is also useful for end customers.

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PSD2: Strong Customer Authentication Overview

FastSpring

As part of the second Payment Services Directive (PSD2) , online stores in the European Union will be required to implement additional security measures during the authentication process. For many online merchants, these new regulations may require you to add more authentication measures to your checkout process.

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Chargebacks 101: How to Minimize Charges for Your Ecommerce Business

FastSpring

Heartland Payment systems estimate that around 0.01% of all transactions end in a chargeback. But in 2016 alone, chargebacks cost the e-commerce industry an estimated $6.7 Through clear instructions on your website and a watertight payment processing solution, you can minimize the damage chargebacks can do to your ecommerce business.